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Rating: 3 out of 5
Ordered a few times, good service experienced so far. Now wrong order delivered, unfortunate. Next time better! Well resolved in the meantime, thanks!
Translated reviews
Response from Long Drink Club
Hello, thank you for your review! Sorry to hear that something went wrong with your order. We saw that your order was delivered last Wednesday, but we have not received any complaint from you so far. Could you let us know what exactly you received incorrectly? You can contact us at [email protected]. Unfortunately, we cannot deduce from your review what went wrong with this delivery. We would like to resolve it for you immediately. _________________________________________________________________________________________________ Additionally, we would like to clarify that we have discussed this internally with our warehouse employee who packed your order. He indicated that he may have mixed up Hartwall Original and Hartwall Orange and accidentally packed the wrong variant. He promised to work extra carefully in the future and not to pack in haste anymore. We are glad that we have found a suitable solution together to compensate for this mistake.