Customer reviews of Long Drink Club

We are truly sorry that your long drinks did not arrive for your inauguration as you wished.

We always ship all orders no later than the next day, but unfortunately, carriers sometimes encounter delivery delays. I checked your order: you placed it on May 18 and the package was delivered after 7 business days by Colis Privé, which is still within the usual timeframes.

When it comes to an important event, we always recommend ordering a little earlier to avoid any risk of delays beyond our control.

Hello, thank you for your review! Sorry to hear that something went wrong with your order. We saw that your order was delivered last Wednesday, but we have not received any complaint from you so far. Could you let us know what exactly you received incorrectly? You can contact us at [email protected]. Unfortunately, we cannot deduce from your review what went wrong with this delivery. We would like to resolve it for you immediately. _________________________________________________________________________________________________ Additionally, we would like to clarify that we have discussed this internally with our warehouse employee who packed your order. He indicated that he may have mixed up Hartwall Original and Hartwall Orange and accidentally packed the wrong variant. He promised to work extra carefully in the future and not to pack in haste anymore. We are glad that we have found a suitable solution together to compensate for this mistake.