Lore & Science receives consistently positive mentions for reliable fast delivery and careful handling of orders, with many customers noting products arrive packaged well and on time. Customers highlight tangible benefits from the products, including visible improvements in horse health and performance, better adaptation to temperature and resistance to effort, and effective results for other pets such as cats and dogs. The store is praised for serious, knowledgeable advice and responsive support when contacting them, along with clear trust and willingness to test new products and continue purchases. Overall, the experience is described as high-quality products, prompt service, and strong customer care that encourages ongoing patronage.
Despite three emails sent, still no response, it has been three years since I reported a problem with the spray bottle system of the insect repellent product for horses, they are unusable, I have to apply the effective product with a cotton ball all over my horse's timestamp... not really practical!
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Alice M.
Rating: 2 out of 5
following a purchase from 04/06/2026
My horse took the products without difficulty but unfortunately they had no effect on his locomotion (old sprain and big hocks) Maybe for lighter problems it remains effective
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Christel S.
Rating: 2 out of 5
following a purchase from 01/06/2026
The brushes for applying the product lose all their bristles
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Delphine O.
Rating: 1 out of 5
following a purchase from 28/05/2026
Not satisfied! Used it only 2 times and the sprayer stopped working! I sent several emails but to no avail.
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Bruno D.
Rating: 2 out of 5
following a purchase from 23/05/2026
I can't get him to take it, the smell is really too strong
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Julie F.
Rating: 1 out of 5
following a purchase from 14/05/2026
Order not received but paid. Unacceptable
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Thierry M.
Rating: 1 out of 5
following a purchase from 18/05/2026
The spray part for the fly repellent was missing No response to my email
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Oceane B.
Rating: 2 out of 5
following a purchase from 08/05/2026
I did the Pyro lyme pack, no change in my horses either in their bodies or in the blood test. That said, I had the opportunity to use the stomach products which work extremely well, so I give two stars for these products. When I raised the issue for the Pyro pack asking for advice and sending the blood test, I was told to redo it completely and then that if it didn't work, they couldn't do anything about it. I had bought the first pack on another site and felt like I wasn't being believed. I redid it because I had good feedback around me. But no evolution either. Rather disappointed. However, I really recommend the gastro products.
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Severine G.
Rating: 2 out of 5
following a purchase from 25/02/2026
I preferred the tablet version. The powder format is not practical to my taste.
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Justine D.
Rating: 1 out of 5
following a purchase from 15/02/2026
The product format is not suitable for its intake, pellets that do not fit in the measuring scoop and the palatability is poor for my 2 horses, plus my request for information to customer service was totally useless. Really disappointed with the product that I am trying to resell…
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Nadege L.
Rating: 1 out of 5
following a purchase from 08/02/2026
I am not satisfied because the treatment had no effect on my dog. He is still stressed
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Mylène M.
Rating: 1 out of 5
following a purchase from 29/01/2026
My mare does not eat the pre-probiotic supplements at all.... Despite fruits... Despite compotes....
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Marlène J.
Rating: 2 out of 5
following a purchase from 27/01/2026
The product is liquid, it is complicated to give it to my dog, the product is strong so impossible to make him drink from his water bowl and I haven't seen any improvement in his health condition
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Shona A.
Rating: 1 out of 5
following a purchase from 20/01/2026
I find that with chronic gastritis it does not solve the acidity problem but increases it even more.
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Émilie B.
Rating: 2 out of 5
following a purchase from 13/10/2025
Hello Emilie,
Thank you for taking the time to share your experience with us. We are sorry to hear that the protocol did not meet your expectations and that your horse is not yet showing signs of improvement.
The protocol indicates a dose of 20ml over 25 days for the mentioned products, which is why the format of these bottles is 500ml.
Best regards,
The Lore & Science team
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Response from Lore & Science
Package sent quickly with quality product, I see positive effects on my horse
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Lucie A.
Rating: 2 out of 5
following a purchase from 13/06/2025
There was a time when the products were gastro-resistant. Today's products are significantly less effective since this is no longer the case as they are largely destroyed during digestion. Not cool.
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Rodrigue L.
Rating: 1 out of 5
following a purchase from 28/05/2025
The product does not work at all on my dog despite following the recommended doses, it's already been 2 weeks that I've been giving it to him. I will not buy this type of product from your store again.
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Laetitia D.
Rating: 1 out of 5
following a purchase from 28/04/2025
No effect on my mare. Very expensive product
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Thierry G.
Rating: 1 out of 5
following a purchase from 15/03/2025
I tried the spray for skin problems and dog allergies to spray on the coat and skin, no effect
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Chantal C.
Rating: 1 out of 5
following a purchase from 10/03/2025
Difficult to have the regular dosage. This system of shaking the tube is really not reliable! Already read elsewhere. The results are not there. Cetirizine is necessary. I will not buy again. Thank you!
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Claudine K.
Rating: 1 out of 5
following a purchase from 08/02/2025
My cat has chronic coryza. Unfortunately, there has been no improvement since I started giving him the daily supplements
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Aurelien G.
Rating: 1 out of 5
following a purchase from 30/11/2024
Very disappointed
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Response from Lore & Science
Sorry that our products did not meet your expectations, we would like to understand more about what did not meet your expectations. Could you contact us directly or specify the reasons for your disappointment?
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Maguy J.
Rating: 1 out of 5
following a purchase from 05/01/2024
Hello. Product not appetizing. My cat spits it out. Very expensive product given the quantity in the bottle. We don't know what we're giving. After a request for clarification on the exact composition, refusal due to fear of being copied by a competitor. The doses of vitamins and minerals should be clearly indicated. Very disappointed.
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Response from Lore & Science
Hello,
Our products are made from fresh plants, however most of our customers are completely satisfied and do not mention any issues with their cats taking the products.
For picky cats, the trick is to put the product on a paw, cats instinctively lick it off and take it. Regarding the formulation, we do indicate the ingredients but not the percentages, this information is reserved for us.
As for the price, yes, natural products are by definition more expensive than synthetic products.
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Christian V.
Rating: 1 out of 5
following a purchase from 04/01/2024
The urge doesn't work
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Marie Josèphe B.
Rating: 2 out of 5
following a purchase from 18/11/2023
The ordered products seem ineffective since my cat is still coughing. Moreover, I asked for advice but am still waiting for your response. I do not recommend you.
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Response from Lore & Science
Hello,
we are following up on your negative comment, we responded to you on the same day of your request regarding your cat's gingivitis. We suggested a protocol with DrainCat in the morning and GingiCat in the evening.
A protocol that you have not apparently followed.
Best regards.
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Christian B.
Rating: 2 out of 5
following a purchase from 10/11/2023
A lot of broken tablets
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Response from Lore & Science
Hello Christian, I am sorry that you had a disappointing experience with Lore & Science. Our priority is to satisfy our customers and we take your feedback into consideration to improve our services. We hope to have the opportunity to offer you a better experience in the future. Best regards, Lionel from Lore & Science.
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Acheteur Vérifié
Rating: 2 out of 5
This product is certainly beneficial but I can't give it to my dog without forcing her so strong is the smell ?? And that daily for 30 days ?? It's a shame we can't find a packaging that is more pleasant or more discreet olfactorily speaking! I understand that we shouldn't alter the plants but warning buyers would be a good idea ... You have made a product that you believe is of quality and I spent more than 30 EUR, all that for it to end up in the trash ?? It's really a pity!
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Response from Lore & Science
Hello Laura, As we indicated to you by email, the Art Flex Dog product is made up of fresh plants and essential oils. Its advantage is that it offers quick results and its disadvantage is that it has a rather strong taste. A taste that corresponds to what a totally natural product made in synergy of fresh plants and essential oils offers. In order to maintain the integrity of its action, we do not add any flavor that could modify its effectiveness. The Art Flex product is the most appreciated product by owners of sport or working dogs, for its speed of action and its long-lasting effect after only 1 month of treatment. Very often it is necessary to get the dog used to it and force it a little at the beginning, knowing that it is for its own good. Giving a few ml of the product in the mouth with a syringe is very doable. We have the counterpart of Art Flex, less quick in its action, which is Perfect Move and that dogs take at the same time as their food. Our customers are also very satisfied with it. Best regards, Lionel
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