Lumix création consistently delivers on reliable delivery speed and careful packaging, with many mentions of fast shipping and items arriving as described or meeting expectations. Customers highlight specific product strengths, such as well-made lights, thoughtful craftsmanship, and materials like porcelain and varnished metal, along with accurate descriptions and meticulous assembly. The store is praised for attentive, knowledgeable staff and excellent after-sales service, with numerous notes of good communication, helpful advice, and responsive follow-up. Overall, the experience is described as smooth and dependable, with repeated purchases and strong recommendations.
Perfect advice Perfect responsiveness Fast and careful shipping And great product: beautiful and easy to install I recommend +++++
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Response from Lumix création
Thank you for your feedback, I'm glad you did.
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Nathalie J.
Rating: 5 out of 5
Very responsive site when ordering. The package arrived very quickly and I was kept informed of the delivery process. The lamp is perfect!
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Response from Lumix création
Thank you very much for your feedback.
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Pierre D.
Rating: 5 out of 5
I RECOMMEND THIS COMPANY. Products conform to their description Delivery in time. Serious packaging
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Response from Lumix création
Thank you for your feedback and recommendation.
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Nadine D.
Rating: 5 out of 5
Functional, contemporary, colorful product. Fast and careful delivery.
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Response from Lumix création
Thank you very much for your feedback.
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Bernard C.
Rating: 5 out of 5
Excellent service is also ordered
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Response from Lumix création
Thank you for your feedback.
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Olivier R.
Rating: 5 out of 5
Excellent product. Very clear description and explanations.
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Response from Lumix création
With all our thanks for your feedback.
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Alice F.
Rating: 5 out of 5
following a purchase from 29/08/2020
Exactly what I expected. Neat package, fast shipping. Perfect
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Response from Lumix création
Great! I'm so glad. Thanks to you.
M
Mila W.
Rating: 5 out of 5
following a purchase from 22/08/2020
Great! Thank you! Everything went well! Order received ;-) and the products are great!
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Response from Lumix création
Thank you for taking the time to leave a review.
B
Bertrand L.
Rating: 5 out of 5
following a purchase from 17/08/2020
Very fast, careful shipment, custom-made products and good quality finish.
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Response from Lumix création
Thank you for your feedback.
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Christelle P.
Rating: 5 out of 5
following a purchase from 07/07/2020
Thank you very much for the advice of Nicolas. I am very satisfied with my 4 lights and will definitely give you a good review.
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Response from Lumix création
Thank you for your feedback.
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C S.
Rating: 5 out of 5
following a purchase from 08/07/2020
Very nice product elegant and sober design
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Response from Lumix création
Thank you for your feedback.
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Didier G.
Rating: 5 out of 5
following a purchase from 07/07/2020
The package was received well before what was estimated, which is really appreciable. The packaging is very good, the invoice inside is even better, and the product seems excellent.
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Response from Lumix création
Thank you very much for your feedback and recommendation.
J
Julien M.
Rating: 5 out of 5
following a purchase from 29/06/2020
Serious company, person available on the phone with good advice, receipt of the order OK and fast, we will recommend
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Response from Lumix création
Thank you for your feedback.
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Flore T.
Rating: 5 out of 5
following a purchase from 23/06/2020
A very available, precise and professional salesman on the phone. A custom order received quickly. Neat fixtures, beautiful colors and finishes. Reactive after-sales service.
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Response from Lumix création
Thank you for your detailed feedback.
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Lionel B.
Rating: 5 out of 5
following a purchase from 02/06/2020
Quality product, very simple connections with wago. Very responsive and good advice before ordering. Fast manufacturing and shipping
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Response from Lumix création
Thank you for your feedback.
J
July D.
Rating: 5 out of 5
following a purchase from 22/05/2020
Good quality products arrived as presented on the site. I will order again without hesitation
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Response from Lumix création
We thank you for your feedback and opinion. We remain at your service.
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Delphine J.
Rating: 5 out of 5
following a purchase from 24/05/2020
Perfect items and fast delivery
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Response from Lumix création
Thank you for your feedback and opinion.
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Rose U.
Rating: 5 out of 5
following a purchase from 02/05/2020
Very serious and attentive company. Delivery on time!
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Response from Lumix création
Thank you for your feedback. See you soon for the continuation of your projects.
A
Audrey L.
Rating: 5 out of 5
following a purchase from 02/05/2020
Very attentive to my request and offered me a custom-made creation. The merchandise arrived on time and well packaged. Thank you very much!
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Response from Lumix création
With my thanks for your feedback.
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Sophie P.
Rating: 5 out of 5
following a purchase from 25/04/2020
Good product. Careful shipping.
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Response from Lumix création
Thank you for your feedback.
M
Murielle O.
Rating: 5 out of 5
following a purchase from 20/03/2020
Perfect purchase. The light fixture is superb, conforms to my expectations. Excellent communication with customer service. Fast delivery. I would recommend.
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Response from Lumix création
I am particularly touched by your feedback which is very welcome in these troubled times.
It is very encouraging and motivating to continue to provide quality service, despite the difficulties. Thank you.
Nicolas
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Virgile D.
Rating: 5 out of 5
following a purchase from 26/03/2020
Perfect
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Response from Lumix création
Thank you for your feedback
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Serge C.
Rating: 5 out of 5
following a purchase from 19/03/2020
Product conforms, fast shipping
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Response from Lumix création
Thank you for your feedback.
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Alexandra C.
Rating: 5 out of 5
following a purchase from 07/03/2020
Fast and careful shipping. Very satisfied with my purchase. Very attractive price. I recommend it.
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Response from Lumix création
Thank you for your feedback.
Thank you
C
Christine L.
Rating: 5 out of 5
following a purchase from 06/02/2020
Package and merchandise arrived in very good condition. We have now installed the light fixture which diffuses a nice light through the globes ref. 18457. The bulbs do not hurt the eyes as often with Led bulbs. Note: the delivery was made in 72h instead of 48h but Lumix is not responsible. I recommend the material and the site.
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Response from Lumix création
Hello,
I'm glad you are completely satisfied with your multiple glass globe suspension.
Thank you for your feedback and I look forward to seeing you on Lumix.
Sincerely,
Nicolas
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Claire D.
Rating: 5 out of 5
following a purchase from 16/02/2020
Interesting choice, fast shipping and great service! I recommend +++++
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Response from Lumix création
Thank you for taking the time to answer this survey and I hope to see you soon on our online store.
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Emilie P.
Rating: 5 out of 5
following a purchase from 16/02/2020
Very fast and accurate shipping!
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Response from Lumix création
Thank you for your feedback.
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Fabienne P.
Rating: 5 out of 5
following a purchase from 10/02/2020
Serious, impeccable
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Response from Lumix création
Thank you for your feedback. See you soon.
I
Isabelle W.
Rating: 5 out of 5
following a purchase from 06/02/2020
Perfect
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Response from Lumix création
Hello, very happy that our creations correspond to your expectations.
Thank you for your feedback.
R
Rony L.
Rating: 5 out of 5
following a purchase from 30/01/2020
Very good quality ceiling light, correct delivery.
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Response from Lumix création
Thank you for your feedback.
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Kevan P.
Rating: 5 out of 5
following a purchase from 09/01/2020
Impeccable service and achievements
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Response from Lumix création
Un grand merci.
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Claude J.
Rating: 5 out of 5
following a purchase from 14/01/2020
Perfect Nothing to say.
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Response from Lumix création
Thank you for your feedback and your note.
Thanks to you.
J
Jeremie B.
Rating: 5 out of 5
following a purchase from 08/01/2020
Very good product, excellent site, I highly recommend
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Response from Lumix création
Thank you for your feedback.
We are at your service.
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Sandra T.
Rating: 5 out of 5
following a purchase from 02/01/2020
Beautiful lighting, fast delivery and icing on the cake is a French company ..... I highly recommend
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Response from Lumix création
Thank you for your feedback, it is very kind of you.
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Karine R.
Rating: 5 out of 5
following a purchase from 04/12/2019
It's the 2nd time I've used their services and the result is always perfect. Availability, reactivity, great choice of materials and colors, nothing to complain about!
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Response from Lumix création
Hello, I thank you for your feedback, it's very nice. I wish you a happy holiday season.
Nicolas
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Laura S.
Rating: 5 out of 5
following a purchase from 28/11/2019
Fast delivery and conforms to my order I recommend 100%.
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Response from Lumix création
Thank you for your feedback.
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Caroline N.
Rating: 5 out of 5
following a purchase from 22/11/2019
A very competent and nice team
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Response from Lumix création
Thank you very much for your feedback. Pleasure shared.
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Raquel M.
Rating: 5 out of 5
following a purchase from 29/11/2019
Very good site and really easy to order.
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Response from Lumix création
Thank you for your message.
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Fabrice P.
Rating: 2 out of 5
following a purchase from 09/11/2019
The package arrived late and the wire of the white light was stained with black, too bad but I don't recommend it.
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Response from Lumix création
I am very surprised by your return...
You ordered your lamp on Saturday, November 9 at 20:22 with a request for delivery MONDIAL RELAY (average delivery time of 4 to 5 days).
I sent you an email on Tuesday morning, November 12, informing you that during the assembly of your lamp, I realized that my spool of white cable had defects (small black spots) and that I unfortunately did not have another in stock.
I sent back the reel with factory defects to my supplier and I ordered white cable again urgently.
I warned you of the delay and I even offered to send you your lamp by Colissimo pro 2 days at my expense.
I had no answer from you following my two emails.
After having received the new white cable without any defect, I assembled your lamp in priority on November 14 in the morning and I sent it by Colissimo Post at my expense in order to make up for 1 DAY of DELAY!
Reminder of the delivery time for the creation of a personalized lamp: 2 to 3 WORKING days.
I am sorry that you are unhappy, but I did everything I could to satisfy you and I really have nothing to reproach me.
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Bertrand F.
Rating: 5 out of 5
following a purchase from 03/11/2019
Fast shipping (switch cord 3 x 0.75 mm²), well protected package. I recommend it.
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Response from Lumix création
Thank you for taking the time to leave a review.
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