Customer reviews of Lumix création

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 347 published reviews
5 325 94% 4 16 5% 3 4 1% 2 2 1% 1 0 0%

Summary of reviews

Lumix création consistently delivers on reliable delivery speed and careful packaging, with many mentions of fast shipping and items arriving as described or meeting expectations. Customers highlight specific product strengths, such as well-made lights, thoughtful craftsmanship, and materials like porcelain and varnished metal, along with accurate descriptions and meticulous assembly. The store is praised for attentive, knowledgeable staff and excellent after-sales service, with numerous notes of good communication, helpful advice, and responsive follow-up. Overall, the experience is described as smooth and dependable, with repeated purchases and strong recommendations.

Reviews 3 and 5 stars

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P
Paul R.
Rating: 5 out of 5
Very good! A problem with Chronopost that the seller has kindly compensated :)
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Response from Lumix création
Thank you for your feedback. It's the least we can do; too much delay = extra gift, that's the rule with us. But I want to make it clear that we always do our best to respect the announced creation deadlines.
A
Audrey B.
Rating: 5 out of 5
Product conforms, fast delivery...
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Response from Lumix création
Thank you for your opinion and note.
S
Sebastien B.
Rating: 5 out of 5
Fast reception Product identical to the one seen on the site
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Response from Lumix création
Thank you very much. It's not always easy to respect the delivery deadlines to the letter. Sometimes we are a few days late, but in these cases we always inform our customers about the reasons for the small delay.
M
Mathilde G.
Rating: 3 out of 5
Very large choice on the site, fast reception. On the other hand the quality is average (the brass color is not uniform and the plastic of the socket is of bad quality).
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Response from Lumix création
Thank you for your feedback.

You have purchased a walking lamp with a brass cage; the color of the brass cage can vary significantly depending on the parts and indeed sometimes present slight red reflections.

As for the socket with integrated switch, it is not made of plastic but of Bakelite, and the sockets are of very good quality, certified in accordance with the strictest European standards (IMQ-ENEC and NF-EN 60.598-1 for installation in a portable lamp). Made in Italy.
Thanks
F
Frédéric P.
Rating: 5 out of 5
Clear site, nice products and apparently of quality, delivery ok in short very good!
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Response from Lumix création
Thank you for your feedback. We do our best to satisfy our customers. Sincerely,
I
Ivan M.
Rating: 5 out of 5
Bright!
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Response from Lumix création
Hello,
Thank you for taking the time to leave an evaluation.
S
Sylvie F.
Rating: 5 out of 5
Excellent. Very quick responses and shipping.
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Response from Lumix création
Thank you for your feedback.
G
Georges L.
Rating: 5 out of 5
Nothing to say, it was perfect
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N. P.
Rating: 5 out of 5
Very satisfied with my order.
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