Customer reviews of Luxurious Fragrances

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Laura G.

Rating: 5 out of 5

Published on 15/12/2022, 14:48 following a purchase from 30/11/2022

I’d already ordered before, and the perfumes smell great. Fast delivery, nothing to complain about. This site is fantastic.

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Carmine E.

Rating: 5 out of 5

Published on 15/12/2022, 09:12 following a purchase from 22/11/2022

Fast delivery, perfect

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Sophie R.

Rating: 5 out of 5

Published on 14/12/2022, 17:36 following a purchase from 04/12/2022

Nothing to complain about

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Stéphanie M.

Rating: 5 out of 5

Published on 13/12/2022, 20:08 following a purchase from 03/12/2022

Fast shipping

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Celine G.

Rating: 5 out of 5

Published on 13/12/2022, 14:54 following a purchase from 29/11/2022

Excellent site!
Fast delivery.
Excellent customer service.
I recommend this site to everyone.

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Karima M.

Rating: 5 out of 5

Published on 13/12/2022, 12:41 following a purchase from 02/12/2022

Fast delivery, and it smells extremely good

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Ricardo G.

Rating: 5 out of 5

Published on 13/12/2022, 10:32 following a purchase from 28/11/2022

Very good, reliable site; order received very quickly

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Herotildes B.

Rating: 1 out of 5

Published on 12/12/2022, 18:38 following a purchase from 28/11/2022

I'm waiting for my order 85101. Please check it; it has already been paid for. It shows as canceled on your end, but I paid for it. Please check your account.

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Response from Luxurious Fragrances Published on 16/12/2022

Hello, As discussed by email, we have received your payment. Here is the tracking information for your parcel: https://www.laposte.fr/outils/suivre-vos-envois?code=LL011518961FR Kind regards.

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Ghislaine F.

Rating: 3 out of 5

Published on 12/12/2022, 17:56 following a purchase from 27/11/2022

I think the website should test its products before selling them.

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Mathieu C.

Rating: 5 out of 5

Published on 12/12/2022, 17:18 following a purchase from 28/11/2022

Excellent

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Cedric E.

Rating: 5 out of 5

Published on 12/12/2022, 16:50 following a purchase from 26/11/2022

I’ve placed several orders now and had no problems. Fast and efficient. I recommend it.

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Emile F.

Rating: 5 out of 5

Published on 12/12/2022, 16:18 following a purchase from 22/11/2022

Fast delivery and perfect packaging to prevent damage. Very satisfied with my purchase.

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Catherine C.

Rating: 5 out of 5

Published on 12/12/2022, 15:31 following a purchase from 23/11/2022

I’m very happy to have received my perfume within 48 hours. Great seller.

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Younes B.

Rating: 5 out of 5

Published on 12/12/2022, 15:30 following a purchase from 27/11/2022

Perfect

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Anne Marie S.

Rating: 5 out of 5

Published on 12/12/2022, 13:54 following a purchase from 25/11/2022

Great website for ordering. Very fast shipping.

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Tiphaine D.

Rating: 4 out of 5

Published on 12/12/2022, 13:50 following a purchase from 29/11/2022

The website is well designed, but sometimes it's hard to find your way around.

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Gautier R.

Rating: 5 out of 5

Published on 12/12/2022, 13:13 following a purchase from 29/11/2022

Intense, really good fragrances.

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Marie-Helene B.

Rating: 5 out of 5

Published on 10/12/2022, 09:18 following a purchase from 06/11/2022

Very good, fast delivery.

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Thierry D.

Rating: 5 out of 5

Published on 05/12/2022, 06:38 following a purchase from 21/11/2022

Fast and efficient :-) One small downside: I had requested samples to try some potential new fragrances, but I didn’t receive any.
But I understand that they’re not obligated to include them.
Thank you for your service.

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Marjorie C.

Rating: 5 out of 5

Published on 02/12/2022, 21:28 following a purchase from 22/11/2022

Great perfume

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Daniel W.

Rating: 1 out of 5

Published on 02/12/2022, 21:06 following a purchase from 20/11/2022

Have not received my order and have had no update or reply from the company

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Response from Luxurious Fragrances Published on 16/12/2022

Hi

They asked me if I wanted a refund or if I wanted to wait for the order to be sent again. I said I was happy to wait, only to then receive an email saying that a refund had been processed. I wanted the products I had ordered. I contacted the team twice and was told I would receive an email with instructions.

I am really unhappy with this poor customer service.

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Daniel W.

Rating: 1 out of 5

Published on 02/12/2022, 21:06 following a purchase from 20/11/2022

Have not received my order and have had no update or reply from the company

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Response from Luxurious Fragrances Published on 16/12/2022

Hi

They asked me if I wanted a refund or if I wanted to wait for the order to be sent again. I said I was happy to wait, only to then receive an email saying that a refund had been processed. I wanted the products I had ordered. I contacted the team twice and was told I would receive an email with instructions.

I am really unhappy with this poor customer service.

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Daniel W.

Rating: 1 out of 5

Published on 02/12/2022, 21:06 following a purchase from 20/11/2022

Have not received my order and have had no update or reply from the company

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Response from Luxurious Fragrances Published on 16/12/2022

Hello, We apologize, but you omitted to mention that we refunded your entire order after it was returned by FedEx. Kind regards.

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Victor G.

Rating: 3 out of 5

Published on 02/12/2022, 16:58 following a purchase from 17/11/2022

I ordered two perfumes. Gris is perfect, with a strong, intense scent. Bois is disappointing, though; the scent is unfortunately rather muted.

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Vaicekonyte K.

Rating: 5 out of 5

Published on 01/12/2022, 09:50 following a purchase from 12/11/2022

Very good

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Jean B.

Rating: 5 out of 5

Published on 30/11/2022, 19:01 following a purchase from 20/11/2022

Fast. Nothing to complain about.

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Corinne M.

Rating: 5 out of 5

Published on 30/11/2022, 17:23 following a purchase from 20/11/2022

The delivery time was very reasonable.

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Tudal L.

Rating: 5 out of 5

Published on 30/11/2022, 11:58 following a purchase from 16/11/2022

Excellent service, fast delivery—in short, everything we love. Just one small negative point I noticed: they put less perfume in the bottles.

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Celine G.

Rating: 1 out of 5

Published on 29/11/2022, 19:10 following a purchase from 29/09/2022

I placed an order on September 29 and paid €70, but no parcel! Still no replies to the many emails I sent to the website!
This is disgraceful!

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Response from Luxurious Fragrances Published on 02/12/2022

Hello, thank you very much for your review. However, you need to submit it via the Verified Reviews link. Kind regards.

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Amira O.

Rating: 5 out of 5

Published on 29/11/2022, 18:26 following a purchase from 19/11/2022

A perfume that smells really good. I 100% recommend it.

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Claude B.

Rating: 5 out of 5

Published on 29/11/2022, 11:32 following a purchase from 16/11/2022

Excellent quality product

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Patricia L.

Rating: 5 out of 5

Published on 27/11/2022, 12:00 following a purchase from 14/11/2022

Great as always

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Matyas K.

Rating: 5 out of 5

Published on 27/11/2022, 11:56 following a purchase from 13/11/2022

Great!!

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Antonella M.

Rating: 3 out of 5

Published on 26/11/2022, 13:55 following a purchase from 01/11/2022

It took more than 20 days to receive a product from a neighboring country. It's disgraceful, especially in the age of Amazon Prime. I only gave two stars because the product was well packaged. Improve your logistics.

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Josangeles M.

Rating: 5 out of 5

Published on 25/11/2022, 22:34 following a purchase from 15/11/2022

All good. Thank you!

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Jonathan R.

Rating: 5 out of 5

Published on 25/11/2022, 09:36 following a purchase from 12/11/2022

The order arrived on time. The seller is reliable.

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Anthony G.

Rating: 1 out of 5

Published on 24/11/2022, 18:19 following a purchase from 14/11/2022

Less than half my order arrived, despite paying in full and the delivery note claiming that 5 bottles of perfume were inside a parcel only just big enough for the 2 enclosed. And, to cap it all, absolutely zero reply to my emails. This is appalling.

Less than half of my order arrived, despite paying in full and the delivery note claiming that 5 bottles of perfume were in a parcel just big enough for the 2 enclosed. And, to top it all off, absolutely no reply to my emails. This is appalling.

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Mathéo S.

Rating: 5 out of 5

Published on 24/11/2022, 18:19 following a purchase from 13/11/2022

This is the second time I’ve bought from this site for a birthday gift. I’ve never been disappointed; the perfumes smell amazing. Everything was perfect with the delivery and order preparation. I recommend it.

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Yasmine O.

Rating: 5 out of 5

Published on 23/11/2022, 23:14 following a purchase from 12/11/2022

I thought it was a scam, but I decided to give it a try anyway. It’s not a scam at all, and I would order from this site again. I just feel like the perfume doesn’t smell as strong as it used to.

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