Customer reviews of Luxurious Fragrances

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 4 894 published reviews
5 4 136 85% 4 282 6% 3 124 3% 2 86 2% 1 266 5%

Summary of reviews

The store consistently delivers on reliability with fast, on-time shipments and well-packaged orders, often arriving quickly and in good condition. Customers praise the product range and the accuracy of items received, mentioning perfumes matching descriptions and satisfying overall expectations. Service and responsiveness are highlighted as strong points, with courteous, attentive staff and smooth communication. Repeated positive notes emphasize enjoyable scents, effective delivery, and practical packaging, reinforcing trust in the store’s reliability and quality.

All reviews

S
Stephanie M.
Rating: 5 out of 5
following a purchase from 22/07/2022
Good packaging. Delivered on time
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Mohamed J.
Rating: 5 out of 5
following a purchase from 24/07/2022
Received quickly... very good-quality product...
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Nicolas G.
Rating: 5 out of 5
following a purchase from 23/07/2022
A very reliable site, I recommend it!
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G
Georges C.
Rating: 5 out of 5
following a purchase from 23/07/2022
Very satisfied with your site, as usual. Nothing to report.
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Loubna S.
Rating: 5 out of 5
following a purchase from 20/07/2022
Genuine product delivered quickly. I recommend it.
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Nassim F.
Rating: 5 out of 5
following a purchase from 22/07/2022
Very easy to navigate and the items are described in detail
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Valérie M.
Rating: 5 out of 5
following a purchase from 22/07/2022
Very good site, fast delivery
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Georges F.
Rating: 5 out of 5
following a purchase from 21/07/2022
Easy to place an order. The products I ordered were delivered within the stated time. It was also easy to track the parcel.
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Aïssa B.
Rating: 2 out of 5
following a purchase from 18/07/2022
The customer service is simply terrible; they don't reply to emails.
As for sale periods, it's simple: there aren't any, so if you're waiting for the summer or winter sales, be aware that they don't have them.
As for my order, that's why I gave two stars: it's the only positive point. The products are good, but customer service and the service in general are absolutely terrible.
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Response from Luxurious Fragrances
Hello, Following our conversation, we apologize, but we do not offer sale periods. However, this is mentioned: with every new registration, you receive a 5% discount code. Feel free to sign up on our website to take advantage of it. Kind regards
M
Marine G.
Rating: 5 out of 5
following a purchase from 20/07/2022
Nothing to say... always satisfied
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Francis K.
Rating: 5 out of 5
following a purchase from 19/07/2022
Excellent
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Amin E.
Rating: 5 out of 5
following a purchase from 13/07/2022
Incredible customer service, nothing to complain about. I hope to receive my perfume as soon as possible. Thank you for your care and help.
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Bako S.
Rating: 5 out of 5
following a purchase from 17/07/2022
Nice
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Amina B.
Rating: 1 out of 5
following a purchase from 17/07/2022
I’m giving it 1 star because when it was delivered, I discovered that the product was different from the one I ordered. However, I couldn’t return it because I had to leave for vacation.
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Response from Luxurious Fragrances
Hello, Please accept our apologies. The Collection Privé brand has changed the name of its perfume. It is no longer called Baccarra 2015, but Monaco 2015. However, the perfume itself remains unchanged. Kind regards
M
Margaux D.
Rating: 5 out of 5
following a purchase from 15/07/2022
Everything is perfect, both the scent and the delivery
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Mohamed G.
Rating: 5 out of 5
following a purchase from 16/07/2022
Great
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M
Marie-Claire S.
Rating: 5 out of 5
following a purchase from 13/07/2022
I am very satisfied with my order, which meets my expectations. My perfumes were well packaged, and my parcel was delivered quickly.
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Massimo G.
Rating: 5 out of 5
following a purchase from 13/07/2022
Always fast delivery, well-protected packaging, and my favorite perfume
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Nancy C.
Rating: 5 out of 5
following a purchase from 13/07/2022
Fast and reliable
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G
Georges C.
Rating: 5 out of 5
following a purchase from 11/07/2022
Excellent site as usual, parcel tracking by email, secure payment. I've never had a problem with your site. Many thanks.
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R
Rahma S.
Rating: 5 out of 5
following a purchase from 10/07/2022
I received my order on time, and I got the products at a very attractive price.
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Dallila C.
Rating: 5 out of 5
following a purchase from 07/07/2022
Very fast.
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Ayat D.
Rating: 5 out of 5
following a purchase from 09/07/2022
Very good.
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Maeva N.
Rating: 1 out of 5
following a purchase from 08/07/2022
I didn’t receive the right product.
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Eunice K.
Rating: 1 out of 5
following a purchase from 09/07/2022
I haven’t received my order. This is organized theft, and I strongly advise against using this website.
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Angélique G.
Rating: 5 out of 5
following a purchase from 07/07/2022
Fast ordering and delivery. Product well packaged.
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C
Cécile G.
Rating: 1 out of 5
following a purchase from 05/07/2022
I was very apprehensive when entering my bank card details: they were displayed in full, unencrypted (account number + expiration date + security code)! This is very unusual, and I’m not at all comfortable with this kind of practice online.
Two days later, with no explanation, I was refunded for my order. I think this is a huge scam designed to collect bank account numbers. BEWARE!!! I immediately had my card blocked.
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F
Fabien H.
Rating: 5 out of 5
following a purchase from 04/07/2022
Excellent! After an error with my last order (I was charged twice), I received two extra perfumes as well as free express delivery. Thank you.
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J
Joanie B.
Rating: 5 out of 5
following a purchase from 04/07/2022
Fast and efficient......
Delivered in a day and a half......
Perfect.
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S
Sheikh G.
Rating: 2 out of 5
following a purchase from 02/07/2022
The perfume doesn't last very long...
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A
Alain D.
Rating: 5 out of 5
following a purchase from 06/07/2022
Fast delivery and really well packaged. Recommended.
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Hadria N.
Rating: 5 out of 5
following a purchase from 03/07/2022
Responsive team and fast shipping, great!
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M
Manon R.
Rating: 1 out of 5
following a purchase from 04/07/2022
I received the perfume a week later instead of two days later.
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Ludo N.
Rating: 5 out of 5
following a purchase from 04/07/2022
Perfect.
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S
Sébastien T.
Rating: 5 out of 5
following a purchase from 04/07/2022
Perfect.
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Younès G.
Rating: 5 out of 5
following a purchase from 02/07/2022
Great, I recommend it.
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Sarah D.
Rating: 5 out of 5
following a purchase from 30/06/2022
Nothing to say. Wonderful. Women in the street ask me what perfume it is.
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Denis B.
Rating: 5 out of 5
following a purchase from 29/06/2022
Very good quality and delivery.
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Faustine P.
Rating: 5 out of 5
following a purchase from 29/06/2022
Very good.
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P
Patricia R.
Rating: 4 out of 5
following a purchase from 30/06/2022
One thing is missing: perfume samples when you place an order...
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