Customer reviews of Ma Petite Laine

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 781 published reviews
5 1 632 92% 4 77 4% 3 42 2% 2 20 1% 1 10 1%

Summary of reviews

Ma Petite Laine consistently delivers fast shipping and careful packaging, with customers noting quick delivery, reliable service, and well-presented products that arrive as described. The wool is repeatedly described as very soft, pleasant to knit, and offered in original colors, with clear, helpful video and printable instructions enhancing the knitting experience. Customers highlight strong product reliability and responsive support, citing easy order processing, tracking, and quick resolutions to issues, plus delightful results like cozy birth cocoon sets that bring joy to babies and families. The overall experience blends attractive finish, quality materials, and supportive resources that help knitters complete small projects successfully.

Reviews 1 and 3 stars

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M
maryline G.
Rating: 3 out of 5
following a purchase from 14/06/2025
Quality wool. Very well prepared package. The downside, the pattern that was not good! The one sent by email also had an error. Too bad for a site that seems very confident!!!! After a few attempts, I managed to make the cocoon and am satisfied with the result.
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Response from Ma Petite Laine
Hello Maryline,

Thank you for your feedback and your compliments on the quality of the wool and the preparation of the package. We are, however, sorry to hear that you encountered problems with the pattern. Your comments are valuable and we will pass them on to our team for improvement. We are delighted that, despite these difficulties, you were able to create your cocoon and that you are satisfied with the final result. Please do not hesitate to contact us for any future assistance.

Best regards,
The Ma Petite Laine team
D
Dominique O.
Rating: 1 out of 5
following a purchase from 08/06/2025
I started knitting, the braids are unbalanced on the knitting, I end up with a braid of 2 stitches on each edge. When I sew, they will touch and it will look ugly. I start over and make the increases at 86 stitches before the twists and not after as indicated in the instructions.
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Response from Ma Petite Laine
Hello Dominique,

Thank you for taking the time to share your experience with us. We are sorry to hear that you are having difficulties with the braids of your knitting. Your feedback is valuable and allows us to continuously improve our products and instructions. Please do not hesitate to contact us directly, our team is here to support you and help you succeed in your project. Together, we will ensure that your next creation meets your expectations.

Best regards,
The Ma Petite Laine team
A
Anne Marie M.
Rating: 3 out of 5
following a purchase from 02/06/2025
Parcel relay too far away
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Response from Ma Petite Laine
Hello Anne Marie,

Thank you for taking the time to share your feedback. We are sorry to hear that the parcel relay is too far from your home. Your feedback is valuable and we will express it to our delivery partner to improve our customers' experience. Please do not hesitate to contact us for any other suggestions or needs.

Best regards,
The Ma Petite Laine team
S
Sylvie D.
Rating: 3 out of 5
following a purchase from 02/05/2025
Broken box, but yes for the speed of shipping
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Response from Ma Petite Laine
Hello Sylvie,
We are sorry that the shipping box arrived damaged... the journey to Canada must have been bumpy...
But the main thing is the content :-), fortunately nothing was damaged...
Have a nice day,
Olivia from Ma Petite Laine
J
Jocelyne C.
Rating: 3 out of 5
following a purchase from 10/04/2025
I am very satisfied! The color is great!
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Sibylle K.
Rating: 3 out of 5
following a purchase from 11/03/2025
The knitting instructions worked well. The wool quality (color, softness) did not match the pictures and did not meet my expectations for a newborn product given the price.
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Response from Ma Petite Laine
We sincerely apologize that you are disappointed with the quality of our wool. However, we chose it for its softness and quality and are not used to receiving negative feedback, quite the opposite. We do respect your opinion, though.
C
Claudia P.
Rating: 3 out of 5
following a purchase from 11/03/2025
Relatively fast delivery to Germany, however, I find the extra delivery costs to the residence too high. Especially since free shipping is advertised. However, this only applies to delivery to a specific location.
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GHISLAINE H.
Rating: 3 out of 5
following a purchase from 25/02/2025
I bought the kit. "I'm knitting my cocoon" supernatural. I chose the cocoon 2-9 months + hat: 5 balls of yarn. By doubling the yarn, as indicated in the pattern, there is not enough yarn to make the hat. I am disappointed.
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Response from Ma Petite Laine
Hello Ghislaine, I'm sorry! This is the first time we have received this feedback? The sample may have been different? Would you like to receive the missing yarn? Don't hesitate to contact us at: [email protected], we will find a solution!
B
bénédicte F.
Rating: 3 out of 5
following a purchase from 26/01/2025
A little downside: to accompany this purchase, I received a dozen e-mails in all from the time I placed the order until my opinion. Don't forget that sending e-mails pollutes and consumes a lot of energy. Too bad
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Response from Ma Petite Laine
Dear Bénédicte, thank you for your constructive feedback. We appreciate your concern about the environmental impact of emails and will consider reducing the frequency of our communications to minimize this footprint. Your opinion helps us to improve our service, and we look forward to satisfying you fully on your next visit to "Ma Petite Laine". See you soon! Agathe and Olivia
Y
yvette M.
Rating: 1 out of 5
following a purchase from 04/11/2024
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
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Response from Ma Petite Laine
Hi Yvette, we're sorry you're disappointed, we explained to you that we don't send the pattern back by email for company legal reasons, and that we could add it to an order for you.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
R
Raphaelle G.
Rating: 3 out of 5
following a purchase from 27/10/2024
Mesh too loose .
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Marie C.
Rating: 1 out of 5
following a purchase from 25/08/2024
My little boy didn't like it at all ... too bad it's a good concept but a bit expensive.
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Response from Ma Petite Laine
Hi Marie, I'm sorry your little boy didn't appreciate the cocoon...not all babies have the same needs... Kind regards,
Olivia
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