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N
Rating: 4 out of 5
Superb cover, very nice quality, too bad the purchased box arrived damaged
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Customer reviews of Ma Petite Laine
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 781 published reviews
Summary of reviews
Ma Petite Laine consistently delivers fast shipping and careful packaging, with customers noting quick delivery, reliable service, and well-presented products that arrive as described. The wool is repeatedly described as very soft, pleasant to knit, and offered in original colors, with clear, helpful video and printable instructions enhancing the knitting experience. Customers highlight strong product reliability and responsive support, citing easy order processing, tracking, and quick resolutions to issues, plus delightful results like cozy birth cocoon sets that bring joy to babies and families. The overall experience blends attractive finish, quality materials, and supportive resources that help knitters complete small projects successfully.
Reviews 1 and 4 stars
Reset filtersM
Rating: 1 out of 5
Impossible to understand for knitting
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Response from Ma Petite Laine
Hello Marie-Thérèse,
Thank you for your feedback and we are sorry to hear that you encountered difficulties with our knitting instructions. Please feel free to contact us directly if you need assistance, we will be happy to help you.
Your opinion is valuable to us, and we will work to improve our content.
Best regards,
The Ma Petite Laine team
Thank you for your feedback and we are sorry to hear that you encountered difficulties with our knitting instructions. Please feel free to contact us directly if you need assistance, we will be happy to help you.
Your opinion is valuable to us, and we will work to improve our content.
Best regards,
The Ma Petite Laine team
E
Rating: 1 out of 5
Great product
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E
Rating: 4 out of 5
Excellent quality product, very fast and efficient shipping. The only downside is the chosen courier, as there are always problems with GLS in Portugal; I suggest using a different courier
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V
Rating: 4 out of 5
I didn't dare to go through with the process to view the step-by-step help video. I wasn't sure about the site.
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D
Rating: 4 out of 5
After knitting, the cocoon returned as expected. Very good quality wool.
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E
Rating: 4 out of 5
I really enjoyed knitting this cocoon. The wool is very pleasant and doubled, it goes up quickly. The straight needle pattern has a few mistakes and it's a shame because it's quite clear otherwise.
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M
Rating: 4 out of 5
Confusing and unclear explanations, I would have liked a model with clear explanations, you have to search, turn, and return !!!!!
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M
Rating: 4 out of 5
Hello, I am not unhappy with my purchase, I just wanted to point out that there are errors in the number on the twisted part of the flat knitting pattern. In row 1, it is not 7 stitches but 6, and it should be repeated 5 times instead of 6. Therefore, in row 2, there are 6 knit stitches and 6 purl stitches, and at the end of the row, we finish with 3 knit stitches. As a result, there is also a shift in row 3.. Otherwise, the yarn is pleasant to knit. Thank you
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H
Rating: 4 out of 5
I was satisfied with my order. I hadn't found at the time of the order how to obtain the pattern for the straight needles so that's a shame.
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A
Rating: 4 out of 5
A bit confusing knitting explanations
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M
Rating: 4 out of 5
Everything seems compliant
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S
Rating: 4 out of 5
Beautiful wool, well-made tutorial, delicacy of the small final labels but the explanations of the model could be clearer.
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M
Rating: 1 out of 5
It is outrageous that only 6 balls of wool were delivered without any description. This is pure rip-off!
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A
Rating: 4 out of 5
Super cocoon However, the kit to make it yourself is not simple for beginners, and everything should be clearer hoping to succeed with the information we have
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A
Rating: 4 out of 5
Everything is perfect, just the price is a bit high.
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H
Rating: 4 out of 5
I received my order very quickly and everything was as expected, I just found that the quality/price ratio was not great...
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I
Rating: 4 out of 5
good performance thank you
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B
Rating: 4 out of 5
Good reception of the nails within the deadlines, very satisfied with the product
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M
Rating: 4 out of 5
It's a very nice and original product, I hope it's useful for the baby.
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F
Rating: 1 out of 5
Beautiful quality of thread, however the explanatory notice does not always correspond to the instructions of the tutorial, it's a shame and disappointing given the cost of the product
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C
Rating: 1 out of 5
Not the right explanations
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Response from Ma Petite Laine
Hello Claire, if you haven't received the right explanations, I invite you to let us know via our customer service: [email protected], or even by phone.
We are always available to respond to you!
We are always available to respond to you!
D
Rating: 1 out of 5
I started knitting, the braids are unbalanced on the knitting, I end up with a braid of 2 stitches on each edge. When I sew, they will touch and it will look ugly. I start over and make the increases at 86 stitches before the twists and not after as indicated in the instructions.
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Response from Ma Petite Laine
Hello Dominique,
Thank you for taking the time to share your experience with us. We are sorry to hear that you are having difficulties with the braids of your knitting. Your feedback is valuable and allows us to continuously improve our products and instructions. Please do not hesitate to contact us directly, our team is here to support you and help you succeed in your project. Together, we will ensure that your next creation meets your expectations.
Best regards,
The Ma Petite Laine team
Thank you for taking the time to share your experience with us. We are sorry to hear that you are having difficulties with the braids of your knitting. Your feedback is valuable and allows us to continuously improve our products and instructions. Please do not hesitate to contact us directly, our team is here to support you and help you succeed in your project. Together, we will ensure that your next creation meets your expectations.
Best regards,
The Ma Petite Laine team
M
Rating: 4 out of 5
Very good product. Experience to renew.
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A
Rating: 4 out of 5
TB order, model, explanations and TB supplies. Delivery: fast shipment of the order to Belgium. Between the moment the order arrived in Belgium and then at my place, it took several weeks.
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M
Rating: 4 out of 5
it's a pity that we cannot receive only the instructions in pdf. That said, the wool is of very good quality.
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Response from Ma Petite Laine
Hello Mai,
We sincerely thank you for your positive review and your rating of 4/5. We are delighted to hear that you appreciate the quality of our wool. Your satisfaction is our priority, and we thank you for your constructive feedback.
Best regards,
The team at Ma Petite Laine
We sincerely thank you for your positive review and your rating of 4/5. We are delighted to hear that you appreciate the quality of our wool. Your satisfaction is our priority, and we thank you for your constructive feedback.
Best regards,
The team at Ma Petite Laine
S
Rating: 4 out of 5
Very satisfied
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Response from Ma Petite Laine
Hello Sophie,
We sincerely thank you for your positive feedback and your rating of 4/5! We are delighted to hear that you are satisfied with your experience on "Ma Petite Laine". Please feel free to share any suggestions you may have to further improve our service.
See you soon,
The Ma Petite Laine Team
We sincerely thank you for your positive feedback and your rating of 4/5! We are delighted to hear that you are satisfied with your experience on "Ma Petite Laine". Please feel free to share any suggestions you may have to further improve our service.
See you soon,
The Ma Petite Laine Team
B
Rating: 4 out of 5
Order compliant and on time
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Response from Ma Petite Laine
Dear Brigitte,
C
Rating: 4 out of 5
I would have preferred to access the explanatory videos without going through the scan, I will try to manage without it. I only did the sample to follow. Best regards
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I
Rating: 4 out of 5
Package delivered quickly. Nice wool and explanations to make the Haye cocoon to finish it
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P
Rating: 4 out of 5
Order received quickly, good match with the photos on the site. However, a small downside regarding the knitting instructions: you have to go through a QR code. 🤔
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A
Rating: 4 out of 5
Very good. Good follow-up.
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Response from Ma Petite Laine
Hello Annie,
D
Rating: 4 out of 5
The parcel arrived on time and in good condition. Inside, there are the knitting cards, which is great. However, I'm disappointed with the color of the wool, I ordered terracotta and it turned out to be pink. Very pretty pink, but pink nonetheless!
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Response from Ma Petite Laine
Hello Dominique,
Thank you very much for your review and your note! We're delighted to hear that your parcel arrived on time and in good condition, and that you're enjoying the knitting sheets. We have indeed called this color "Terracotta rosé" to avoid any confusion! We are very sorry, exchanges are possible and free of charge.
Yours sincerely
The Ma Petite Laine team
Thank you very much for your review and your note! We're delighted to hear that your parcel arrived on time and in good condition, and that you're enjoying the knitting sheets. We have indeed called this color "Terracotta rosé" to avoid any confusion! We are very sorry, exchanges are possible and free of charge.
Yours sincerely
The Ma Petite Laine team
L
Rating: 4 out of 5
Really good, I followed step by step because I'm a beginner and finally I managed to finish my cocoon impeccably well I'm delighted! Thanks to you girls, you're great!
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Response from Ma Petite Laine
Hello Linda,
Thank you very much for your positive feedback! We're delighted to hear that you were able to follow our instructions and complete your cocoon successfully. Don't hesitate to come back to us if you need help with your next project - we'll always be there to support you!
Thank you very much for your positive feedback! We're delighted to hear that you were able to follow our instructions and complete your cocoon successfully. Don't hesitate to come back to us if you need help with your next project - we'll always be there to support you!
C
Rating: 4 out of 5
Wool difficult to knit in double yarns 3 Different explanations between summary, peek zone and tuto.... Complicated for a beginner
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Response from Ma Petite Laine
Hello Chantal,
Thank you for taking the time to leave us a comment!
We're sorry you found our tuto complicated...The explanations are expressed in different ways in the glance area, to cater for different knitting styles. Some knitters are more accustomed to English abbreviations.... And indeed, we recommend the cocoon for a second or third knitting project :-)
Thank you for taking the time to leave us a comment!
We're sorry you found our tuto complicated...The explanations are expressed in different ways in the glance area, to cater for different knitting styles. Some knitters are more accustomed to English abbreviations.... And indeed, we recommend the cocoon for a second or third knitting project :-)
S
Rating: 4 out of 5
Very good product and the wool is of very good quality. However, the explanations provided are really for advanced knitters. Fortunately, the Youtube tutorial is more practical, but not everyone has a smarphone to watch the explanations.
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Response from Ma Petite Laine
Dear Sylvia, thank you very much for your positive feedback on the quality of our wool. We've taken your comments on the explanations into account, and we'll be looking into ways of improving the clarity of our tutorials to make them more accessible to everyone. Don't hesitate to come back to us if you have any other suggestions!
C
Rating: 4 out of 5
A delight to receive! Everything is so thoughtful! A delight to knit and the tutorials are very enjoyable. Thank you so much 🧶✨
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Y
Rating: 1 out of 5
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
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Response from Ma Petite Laine
Hi Yvette, we're sorry you're disappointed, we explained to you that we don't send the pattern back by email for company legal reasons, and that we could add it to an order for you.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
I
Rating: 4 out of 5
Beautifully presented package; despite the explanatory video and pattern, a few questions remain as to the knitting...
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C
Rating: 4 out of 5
Very good materials (wool, needle). I liked the fabric bag, markers and sewing needle. Explanatory videos very good
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