Ma Petite Laine consistently delivers fast, reliable service with swift delivery and careful packaging, plus clear, practical pattern explanations and QR code support that enhance the knitting experience. Customers repeatedly praise the wool for its softness and pleasant feel, along with beautiful colors and comfort for projects like cocoon, hats, slippers, and baby gifts. The store demonstrates strong product quality and user-friendly resources, including helpful emails, responsive support, and cohesive patterns that align with descriptions, even as some praise notes minor differences between video and paper instructions. Overall, customers highlight speedy delivery, reliable product quality, and useful, well-presented knitting guidance.
The parcel arrived on time and in good condition. Inside, there are the knitting cards, which is great. However, I'm disappointed with the color of the wool, I ordered terracotta and it turned out to be pink. Very pretty pink, but pink nonetheless!
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Response from Ma Petite Laine
Hello Dominique,
Thank you very much for your review and your note! We're delighted to hear that your parcel arrived on time and in good condition, and that you're enjoying the knitting sheets. We have indeed called this color "Terracotta rosé" to avoid any confusion! We are very sorry, exchanges are possible and free of charge.
Yours sincerely
The Ma Petite Laine team
L
Linda H.
Rating: 4 out of 5
following a purchase from 03/11/2024
Really good, I followed step by step because I'm a beginner and finally I managed to finish my cocoon impeccably well I'm delighted! Thanks to you girls, you're great!
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Response from Ma Petite Laine
Hello Linda,
Thank you very much for your positive feedback! We're delighted to hear that you were able to follow our instructions and complete your cocoon successfully. Don't hesitate to come back to us if you need help with your next project - we'll always be there to support you!
C
Chantal D.
Rating: 4 out of 5
following a purchase from 08/02/2025
Wool difficult to knit in double yarns 3 Different explanations between summary, peek zone and tuto.... Complicated for a beginner
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Response from Ma Petite Laine
Hello Chantal,
Thank you for taking the time to leave us a comment!
We're sorry you found our tuto complicated...The explanations are expressed in different ways in the glance area, to cater for different knitting styles. Some knitters are more accustomed to English abbreviations.... And indeed, we recommend the cocoon for a second or third knitting project :-)
S
Sylvia C.
Rating: 4 out of 5
following a purchase from 10/02/2025
Very good product and the wool is of very good quality. However, the explanations provided are really for advanced knitters. Fortunately, the Youtube tutorial is more practical, but not everyone has a smarphone to watch the explanations.
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Response from Ma Petite Laine
Dear Sylvia, thank you very much for your positive feedback on the quality of our wool. We've taken your comments on the explanations into account, and we'll be looking into ways of improving the clarity of our tutorials to make them more accessible to everyone. Don't hesitate to come back to us if you have any other suggestions!
C
Céline B.
Rating: 4 out of 5
following a purchase from 29/01/2025
A delight to receive! Everything is so thoughtful! A delight to knit and the tutorials are very enjoyable. Thank you so much 🧶✨
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Yvette M.
Rating: 1 out of 5
following a purchase from 04/11/2024
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
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Response from Ma Petite Laine
Hi Yvette, we're sorry you're disappointed, we explained to you that we don't send the pattern back by email for company legal reasons, and that we could add it to an order for you.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
I
Isabelle G.
Rating: 4 out of 5
following a purchase from 02/01/2025
Beautifully presented package; despite the explanatory video and pattern, a few questions remain as to the knitting...
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Claire J.
Rating: 4 out of 5
following a purchase from 10/01/2025
Very good materials (wool, needle). I liked the fabric bag, markers and sewing needle. Explanatory videos very good
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Patricia D.
Rating: 4 out of 5
following a purchase from 04/12/2024
Beautiful wool and pleasant to knit. I regret that there is no longer a band around the ball.
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Claudette C.
Rating: 4 out of 5
following a purchase from 06/12/2024
I appreciated the speed and efficiency with which the order was processed. The quality of the product was good.
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Corinne J.
Rating: 4 out of 5
following a purchase from 31/08/2024
The explanations are clear, I just asked for the model of the twists shown on the networks and it was refused...too bad about this lack of sharing.
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Jacqueline L.
Rating: 4 out of 5
following a purchase from 05/10/2024
I made the cocoon, which is very good for newborns, but don't use it at night because the baby puts itself in the fetal position and slips to the bottom. Soothes the baby, who feels safe right away, and is very comfortable to hold. I really recommend
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Marie-Sabine G.
Rating: 4 out of 5
following a purchase from 05/08/2024
Very good site.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 11/08/2024
Recommended for infants. Be careful when washing. Takes a long time to dry.
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Marie C.
Rating: 1 out of 5
following a purchase from 25/08/2024
My little boy didn't like it at all ... too bad it's a good concept but a bit expensive.
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Response from Ma Petite Laine
Hi Marie, I'm sorry your little boy didn't appreciate the cocoon...not all babies have the same needs... Kind regards,
Olivia
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