The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
The items are of good quality but the delivery time is too long. ( for my part 3 weeks).
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Anne D.
Rating: 4 out of 5
Good experience but many requests followed to ask for postage already paid
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elodie M.
Rating: 2 out of 5
Ordered three items and unfortunately received one that had nothing. However a perfect after sales service
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Megan P.
Rating: 1 out of 5
I was very pleased with the service and the quality of the product. It is very good value for money and the price is very good. We are disappointed because the headphones are not strong at all and bend a lot, so they are very bad! I am very pleased with the quality of the product and the price. I am very pleased with the quality of the product and the price. I will not order from your site again because of the lack of description of the item.
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Vincent L.
Rating: 4 out of 5
Well
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gregoire P.
Rating: 4 out of 5
good value for money fast delivery
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STEPHANE G.
Rating: 4 out of 5
Received on time. Product very well packaged.
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ronan C.
Rating: 4 out of 5
The site is very correct, despite a limited number of Huawei products
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yann L.
Rating: 3 out of 5
Quick arrival of the package. It's not expensive but the plastic mounting tools provided break at the first request!
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Otto P.
Rating: 4 out of 5
delivery a little late
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Olivier W.
Rating: 4 out of 5
We can always improve
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Vincent G.
Rating: 3 out of 5
Sensor damaged on the side. Silicone protection missing. Fast service.
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New C.
Rating: 4 out of 5
I just regret that little by little small accessories included initially become paying.
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Jacques M.
Rating: 4 out of 5
Easy to navigate, good delivery times and material as expected.
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Patrick H.
Rating: 1 out of 5
My article does not correspond to my request
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Response from MacManiack
Hello Patrick, Thank you for your review. After verification, you ordered a Premium Tempered Glass Film Front Protection iPhone 6 6S Plus and we have not been informed of any anomaly upon delivery. If this is not what you received, please contact our support team so that we can make the necessary arrangements. Sincerely, The MacManiack team
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Phil C.
Rating: 4 out of 5
well
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Olivier W.
Rating: 4 out of 5
More details on spare parts would be interesting
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Patrick B.
Rating: 3 out of 5
pas testé
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Germain C.
Rating: 1 out of 5
The product nothing to say. I'm very pleased with the service and the quality of the product. The first time it was sent to the wrong parcel post at 700km. I'm very pleased with the service and the quality of the product, and I'm very happy with the service. The result was a lot of time spent guessing where my parcel was and unnecessary travel. Impossible to communicate other than by mail not easy to understand each other
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Raphael L.
Rating: 1 out of 5
Hello, You want my opinion ? Here it is! The quality of the items sold has become lamentable and so has the after-sales service. Once again, I had to return an item because of a defect and to not refund the return shipping costs, the after-sales service plays on words. A real dialogue of the deaf. This was my last order! I had decided not to order any more because of many quality issues known in the past (complete screen with a defective component (facetime camera, internal speaker or proximity sensor), battery completely flat and impossible to charge, original screens that are reconditioned internally with low cost touchscreen that "respond" poorly, etc.. ). I'm not sure if this is a good idea or not, but I'm sure it's a good idea. If this is not selling the M****, I do not know what to call it! In short, I bought this screen anyway and it is as described above : not functional ! In this case, the location of the proximity sensor is not correct which means that it does not work. After reassembling the old screen (cracked but functional) everything is back in order. The screen is well and truly at fault. And this time it was the last straw. I asked for a refund and not an exchange under warranty because this screen was not intended for me. I have to say that I am not sure what to do if I have a problem with the screen, but I am sure that I will be able to get a refund. I'm not sure what to do with the item, but I'm sure it's a defective item and it's recognized as such by their service. I'm not sure if I'll be able to get a refund, but I'm not sure if I'll be able to get a refund. I have asked for the deletion of my account because I will never order anything again. 10 minutes later it was done. It is easier to delete a customer account than to solve the problem. Perhaps you have a large enough wallet to afford such an attitude? I would expect nothing less from you. Is this how you train your staff in customer service and business acumen? Anyway, I've said enough, you'll be able to check my words if you want. PS: Wherever I can leave a negative review, I will. Believe me! Best regards,
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Pierre D.
Rating: 4 out of 5
Complete and easy to use
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Benoit S.
Rating: 4 out of 5
well
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Alain L.
Rating: 3 out of 5
Incomplete order, lack of antistatic kit. Missing instructions and no outside help. Disassembling the device quite difficult, and reassembling with the adhesive strips of the battery impossible, these should be delivered in double. Delivery: no problem. quite fast despite the blockages in France at this time. I would appreciate to be able to redo the assembly of the battery delivered with additional adhesive strips. ( there, the battery is not attached ) Thank you. Wishing you a good year 2020.
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Brahim B.
Rating: 1 out of 5
I am very unhappy I received my order a month late and you made me pay for a tool kit that I didn't need. It wasn't the first time I ordered from Macmaniack but it will be the last time
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Response from MacManiack
Hello, Thank you for taking the time to share your review. We apologize again for the delay in getting the items in your order. We offer screen repair kits with all the necessary tools or the screens alone. You have opted for a complete kit and that is what you have received. Our support is at your disposal if you wish to return your product. The MacManiack team
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New C.
Rating: 4 out of 5
Fast shipping and items matching the request
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Alban J.
Rating: 4 out of 5
Order well received
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Alban J.
Rating: 4 out of 5
Ok, order conforms and well delivered
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edith M.
Rating: 4 out of 5
Correct delivery Correct item
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Alexandre T.
Rating: 4 out of 5
Very good. A little tight on some stocks for Christmas
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New C.
Rating: 4 out of 5
well
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Arnaud M.
Rating: 4 out of 5
Items are in perfect condition and match the description. The shells stick perfectly to my iPhone 5S. Please note that these are hard plastic shells that are soft to the touch, not to be confused with soft rubber style shells.
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Tania D.
Rating: 4 out of 5
Good quality
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Jean-Christophe U.
Rating: 3 out of 5
Ordered on November 15 and received on December 19, very long.
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New C.
Rating: 3 out of 5
I've been using it for a while now, but I'm not sure how long it'll take to get it back. But the most regrettable is that despite all my precautions, I lost the home button and touch ID... And yet I followed the tutorial step by step and did everything with meticulousness. Otherwise, the quality of the screen is very good.
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Brayan N.
Rating: 1 out of 5
No, two weeks of waiting to tell me that the product was not in stock. This is absurd, they started me the sum of the article that turns out not to be in stock.
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Response from MacManiack
Hello, Thank you for taking the time to share your opinion. We are however surprised by your comment which does not correspond to the follow-up of your file. Indeed, you ordered on 09/12 and your package was shipped the same day in single letter without tracking as requested when you placed your order. You then contacted us to inform us that you still had not received your package. When you choose a shipment without tracking, your package is indeed not traceable. We did not have any more in stock at that time to offer you an immediate return, which is why we offered you several solutions and why you asked for a refund. With once again our apologies for the parte of your package during the routing by the carrier. Sincerely, Mathieu
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Nicolas L.
Rating: 4 out of 5
Nickel
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christian G.
Rating: 4 out of 5
Good!
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José G.
Rating: 4 out of 5
And half a star for the serious service and quick response. Thank you and happy holidays to all the team !
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Steven S.
Rating: 4 out of 5
Fast delivery. The tempered glass for iPhone 5S seems to be of better quality than the one for iPhone 7. The battery seems to be performing well.
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Raphael F.
Rating: 1 out of 5
MacManiak = Scam!! we are sold a screen quality "premium" with the price that goes well and we receive a screen made in china quality less less which is not worth more than 15! a banir!
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