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A
Rating: 3 out of 5
the site is good, but the tools to change the battery are not great.
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Customer reviews of MacManiack
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews
Summary of reviews
The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
The wallet case I ordered for my iPhone is what I saw on the website, and the delivery was fast. So I am satisfied.
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A
Rating: 2 out of 5
Disappointed with your article Rear lens protection for my iPhone X. You note compatible with the X, I bought 2. Both of them don't fit on it. I had to throw them in the trash. Deceptive business practice.
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A
Rating: 3 out of 5
I have received my order BUT I am missing the Lighting wire - silver color. Please send it to my private address: rue des Fontaines 7 in 4219 Meeffe.
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A
Rating: 1 out of 5
I have ordered from them twice and twice the order was not correct. I didn't say anything the first time and was satisfied with what they sent me. I asked for compensation for my second order, they sent me the wrong items TWICE! A shame!!! I will never order from them again and I don't recommend it to everyone I know.
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A
Rating: 3 out of 5
Fast and correct delivery. Nevertheless, the product does not work...
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A
Rating: 3 out of 5
okay
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A
Rating: 4 out of 5
Bon!
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A
Rating: 1 out of 5
So I'm doing a review again since the last one was deleted...... so bad part received compared to my order and no customer service by phone..... not to mention the orders waiting 15 days while they are marked available at the time of the order.
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Response from MacManiack
Hello Benoit, Your previous review "Received a wifi antenna....." was not published because the purchase experience was not filled in and therefore did not respect the TOS. We apologize if you have not received the part ordered, our support is indeed available by mail to correct this as soon as possible at [email protected], all requests are processed the same day (excluding weekend). Concerning the availability of the products, it is informed on each of our product sheets before the order is placed. Wishing you a good day. The MacManiack team
A
Rating: 3 out of 5
I did not receive the invoice
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Response from MacManiack
Hello Catherine, We have chosen to go paperless, all your invoices are available and can be downloaded via your customer area. Sincerely, MacManiack
A
Rating: 4 out of 5
I've been using it for a while now and it seems to be working fine ... maybe I got a bad batch ???!!!!
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A
Rating: 4 out of 5
Photo does not often correspond to the product received.... Customer service was good and met my expectations.....
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A
Rating: 4 out of 5
Pretty fast.
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A
Rating: 3 out of 5
Great site, easy to order and excellent price. I've ordered on Wednesday, but I'm not sure how long it will take to get my order. I ordered on Wednesday. The delivery was supposed to take place on Friday but the post office only came the following Monday, when I was not there. So I had to go to the post office again to receive the package. Very unfortunate.
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A
Rating: 4 out of 5
Good nothing to say
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A
Rating: 4 out of 5
correct
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A
Rating: 1 out of 5
I made an order on Monday, October 14 at 10 am in return in the day I received an email that mindiquer that my order had been taken into account that was already shipped delivery times was 72 hours maximum we are today Monday 21 And I still have received nothing where is my order god only knows
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A
Rating: 4 out of 5
Perfect
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A
Rating: 3 out of 5
I have received the material and it is very correct but I thought that for the price it was ready to be mounted directly on the iPhone, all in all the price of the screen is a bit too expensive. Sincerely
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Well
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A
Rating: 1 out of 5
I have not received my order yet.
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A
Rating: 3 out of 5
A little bit low-end equipment
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A
Rating: 1 out of 5
navigation on the site is not obvious, no guide sent with the order
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A
Rating: 4 out of 5
Quality products. Small problem on a hull but well managed by a reactive and accommodating after sales service.
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A
Rating: 3 out of 5
super happy with the order, only thing the "order within 2h and receive your order tomorrow ... I received it 3 days after . otherwise r.a.s
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Very good, a notice for this order would have been a plus
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A
Rating: 4 out of 5
Good products, plenty of choice but shipping costs a little high
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A
Rating: 4 out of 5
Well
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A
Rating: 1 out of 5
Unacceptable customer service : due to a stock shortage not visible at the time of the order, the package arrived with many missing elements without even an alert from macmaniack when it was sent. I'm not sure how much I'm going to pay for my order, but I'm sure I'll be able to pay for it. I strongly advise against this.
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Response from MacManiack
Hello, Thank you for sharing your opinion. In view of your comment, your experience does not seem to be satisfactory, and we apologize for the inconvenience caused. I invite you once again to contact our customer support, so that a viable and immediate solution is proposed to you. Sincerely,