Customer reviews of MacManiack

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8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 1, 2, 3 and 5 stars

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G
Germain C.
Rating: 1 out of 5
The product nothing to say. I'm very pleased with the service and the quality of the product. The first time it was sent to the wrong parcel post at 700km. I'm very pleased with the service and the quality of the product, and I'm very happy with the service. The result was a lot of time spent guessing where my parcel was and unnecessary travel. Impossible to communicate other than by mail not easy to understand each other
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Serge L.
Rating: 5 out of 5
easy site
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Stéphane B.
Rating: 5 out of 5
Overall the site meets my expectations and remains very intuitive (cars, etc. ...)
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Vincent F.
Rating: 5 out of 5
Fast and compliant. Perfect
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Michel D.
Rating: 5 out of 5
Great delivery, super fast!!!
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Hugues B.
Rating: 5 out of 5
Clear and accessible site. Cmd delivered and conforms to the request. Recommended site!
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Raphael L.
Rating: 1 out of 5
Hello, You want my opinion ? Here it is! The quality of the items sold has become lamentable and so has the after-sales service. Once again, I had to return an item because of a defect and to not refund the return shipping costs, the after-sales service plays on words. A real dialogue of the deaf. This was my last order! I had decided not to order any more because of many quality issues known in the past (complete screen with a defective component (facetime camera, internal speaker or proximity sensor), battery completely flat and impossible to charge, original screens that are reconditioned internally with low cost touchscreen that "respond" poorly, etc.. ). I'm not sure if this is a good idea or not, but I'm sure it's a good idea. If this is not selling the M****, I do not know what to call it! In short, I bought this screen anyway and it is as described above : not functional ! In this case, the location of the proximity sensor is not correct which means that it does not work. After reassembling the old screen (cracked but functional) everything is back in order. The screen is well and truly at fault. And this time it was the last straw. I asked for a refund and not an exchange under warranty because this screen was not intended for me. I have to say that I am not sure what to do if I have a problem with the screen, but I am sure that I will be able to get a refund. I'm not sure what to do with the item, but I'm sure it's a defective item and it's recognized as such by their service. I'm not sure if I'll be able to get a refund, but I'm not sure if I'll be able to get a refund. I have asked for the deletion of my account because I will never order anything again. 10 minutes later it was done. It is easier to delete a customer account than to solve the problem. Perhaps you have a large enough wallet to afford such an attitude? I would expect nothing less from you. Is this how you train your staff in customer service and business acumen? Anyway, I've said enough, you'll be able to check my words if you want. PS: Wherever I can leave a negative review, I will. Believe me! Best regards,
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Maxime N.
Rating: 5 out of 5
How perfect, fast and careful shipping. I have to test the quality of the battery but at this stage nothing to complain about.
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Eric L.
Rating: 5 out of 5
Fast delivery. Screwdriver provided for the assembly. Be careful to follow the recommendations found on the internet for the first charge in order to calibrate the battery. Durability to be confirmed. Very good initial impression.
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New C.
Rating: 5 out of 5
Easy site and very good reactivity
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Vincent D.
Rating: 5 out of 5
Very good products and service
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pierre M.
Rating: 5 out of 5
Always correct
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Alain L.
Rating: 3 out of 5
Incomplete order, lack of antistatic kit. Missing instructions and no outside help. Disassembling the device quite difficult, and reassembling with the adhesive strips of the battery impossible, these should be delivered in double. Delivery: no problem. quite fast despite the blockages in France at this time. I would appreciate to be able to redo the assembly of the battery delivered with additional adhesive strips. ( there, the battery is not attached ) Thank you. Wishing you a good year 2020.
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Laurent D.
Rating: 5 out of 5
Great year 2020!!!
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Brahim B.
Rating: 1 out of 5
I am very unhappy I received my order a month late and you made me pay for a tool kit that I didn't need. It wasn't the first time I ordered from Macmaniack but it will be the last time
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Response from MacManiack
Hello, Thank you for taking the time to share your review. We apologize again for the delay in getting the items in your order. We offer screen repair kits with all the necessary tools or the screens alone. You have opted for a complete kit and that is what you have received. Our support is at your disposal if you wish to return your product. The MacManiack team
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Marion G.
Rating: 5 out of 5
Very good communication with the site which responds to you quite quickly.
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Gaspard B.
Rating: 5 out of 5
super
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Florent F.
Rating: 5 out of 5
Product conforms to the description, fast delivery, very satisfied! Thank you
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Jean-Yves C.
Rating: 5 out of 5
I found what I was looking for right away. Fast shipping and very good price. The YouTube tutorials complete the service! Great service.
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patrick T.
Rating: 5 out of 5
Excellent product
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Sebastien M.
Rating: 5 out of 5
Perfect
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FRANCOIS G.
Rating: 5 out of 5
Perfect
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Pascal D.
Rating: 5 out of 5
super deal quality service
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New C.
Rating: 5 out of 5
azerty
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Thierry B.
Rating: 5 out of 5
Like every time we make a purchase, great service. Fast delivery, even during the holiday season.
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Laëtitia J.
Rating: 5 out of 5
Good site and very responsive
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Romain G.
Rating: 5 out of 5
As always fast delivery, fully satisfied
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Annie M.
Rating: 5 out of 5
Always satisfied
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Joris A.
Rating: 5 out of 5
paefait
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didier L.
Rating: 5 out of 5
Very good price. The product was not in stock and the delay was long.
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Adrien B.
Rating: 5 out of 5
perfect!
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Jean-Christophe U.
Rating: 3 out of 5
Ordered on November 15 and received on December 19, very long.
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frédèric B.
Rating: 5 out of 5
Order delivered on time
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Etienne L.
Rating: 5 out of 5
order delivered on time, ipad with new screen
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André L.
Rating: 5 out of 5
Fast and efficient delivery
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New C.
Rating: 3 out of 5
I've been using it for a while now, but I'm not sure how long it'll take to get it back. But the most regrettable is that despite all my precautions, I lost the home button and touch ID... And yet I followed the tutorial step by step and did everything with meticulousness. Otherwise, the quality of the screen is very good.
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Pierre D.
Rating: 5 out of 5
TB R.A.S.
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Thierry D.
Rating: 5 out of 5
Received on time
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GUY V.
Rating: 5 out of 5
Three good
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Brayan N.
Rating: 1 out of 5
No, two weeks of waiting to tell me that the product was not in stock. This is absurd, they started me the sum of the article that turns out not to be in stock.
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Response from MacManiack
Hello, Thank you for taking the time to share your opinion. We are however surprised by your comment which does not correspond to the follow-up of your file. Indeed, you ordered on 09/12 and your package was shipped the same day in single letter without tracking as requested when you placed your order. You then contacted us to inform us that you still had not received your package. When you choose a shipment without tracking, your package is indeed not traceable. We did not have any more in stock at that time to offer you an immediate return, which is why we offered you several solutions and why you asked for a refund. With once again our apologies for the parte of your package during the routing by the carrier. Sincerely, Mathieu