The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
I have ordered 2 screens (the one on the iphone 7 has a manufacturing defect) or perhaps a transport defect. The lcd screen has stains from the wires I don't know how to explain but it's not normal... I don't know what to do, do you send back a screen or do I have to send back this one and be reimbursed? .... Thank you.... Isa kurtis
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Frederic C.
Rating: 1 out of 5
defective product, impossible to access a link for the return, request for refund, many email to finally not have satisfaction, the links given by email do not recognize my passwords, the SAV wants me to take charge of the return of the product for retraction while it is deffectueux!
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Fanny D.
Rating: 1 out of 5
I never received my order !!!!
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Isabelle R.
Rating: 1 out of 5
I ordered a 3 metre cable to charge my iPad and after it ran out I received a 1 metre cable. I reported it and after a second out of stock I received another one of 1 meter. I reported it again and was told that I could not choose the length of the cable. The moral of the story is that I go to the store to buy a 3 meter cable and I end up buying two 1 meter cables that I don't need.
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Roger M.
Rating: 3 out of 5
Average because it was not mentioned that the product was not in stock
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LIONEL H.
Rating: 3 out of 5
Not the right products sent, a gift that was not present .... not very serious I reported it but I was surprised to receive everything in conformity. communication not terrible ... preparation also average (covid?) We have the right to make mistakes but it is good to reassure customers, a little word is cool. that's all.
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Virginie M.
Rating: 1 out of 5
Delay much too long which I can understand with the pandemic but no communication from you
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Enesse C.
Rating: 1 out of 5
A nice scam
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PATRICK D.
Rating: 2 out of 5
Delivery time too long and the product does not correspond at all very bad quality
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diane N.
Rating: 2 out of 5
Impossible to track the order despite an online serial number, product a bit disappointing
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Rémy D.
Rating: 1 out of 5
The item does not correspond to the chosen model... and we had to pay additional shipping costs...
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Hubert V.
Rating: 3 out of 5
Out of stock, no news on +covid19 delay??!!
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Geoffrey L.
Rating: 1 out of 5
Did not receive my order
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Paulette D.
Rating: 3 out of 5
Lack of communication on a product that was ordered and was out of stock, but once I contacted them they reacted quite quickly! :)
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Faicel T.
Rating: 3 out of 5
Too long a delay. But the site remains reliable.
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New C.
Rating: 1 out of 5
Site with many products
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Farah M.
Rating: 1 out of 5
Deplorable customer information service. Informal and totally incompetent exchange. Zero customer relations. After placing my order I was informed that it could not be honoured because the delivery method selected was incompatible with the products ordered. The order must be cancelled and reordered with the most expensive delivery method. Big disappointment also at the delivery. Cheap product that is not worth the price. Product description incomplete and therefore misleading. I do not recommend at all. Too bad one star is the minimum. Zero would have been more appropriate.
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Frank R.
Rating: 1 out of 5
Delivery not complete Missing the tools ordered in the kit !!!!
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Pauline D.
Rating: 1 out of 5
very bad: you sold me a non-APPLE charger at the Apple price. This is literally theft. I paid a chronopost for the next day: it arrived 3 days later via a subcontractor. No customer service worthy of the name. For a start, it is not conclusive. I deleted my account. I will not use you again.
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Anthony V.
Rating: 3 out of 5
correct
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Sébastien M.
Rating: 1 out of 5
I never received my order, despite a second shipment I still haven't received anything and I haven't even received a reply to my emails! I am disappointed with their service!
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New C.
Rating: 1 out of 5
2 months delay to get my order
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françois A.
Rating: 1 out of 5
never received ...ordered on april 20th, it's may 15th !!!
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Malika K.
Rating: 2 out of 5
I paid more to have an intact package and unfortunately I received a tempered glass window for a broken screen, quite disappointed.
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Marc B.
Rating: 1 out of 5
2 months to get a cable
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Sébastien T.
Rating: 1 out of 5
Hello, I am simply still waiting for my order! Sincerely
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bruno P.
Rating: 2 out of 5
screw bag order with holes and missing screws
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Nouredine K.
Rating: 2 out of 5
Poor quality product . Screwdriver unusable
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Stéphane D.
Rating: 3 out of 5
The order was received on time and within budget.
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Pierre R.
Rating: 1 out of 5
poor delivery times
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Rudy D.
Rating: 1 out of 5
Does not correspond to the product ordered!
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Sylvie C.
Rating: 3 out of 5
Great customer service, unfortunately my item was defective.
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christian G.
Rating: 1 out of 5
The package was incomplete
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Lison C.
Rating: 1 out of 5
The helmet does not work, very disappointed
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Jean-Luc L.
Rating: 2 out of 5
Order too long, perhaps due to the confinement of the post office.
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Emmanuel S.
Rating: 1 out of 5
Product ordered on 9/4 and not yet received in early May. Macmaniack does not do any research and takes refuge behind the deadlines of the COVID. Orders placed in England, Germany and France after this date have already reached me. This is not the first time that I have had delivery problems with Macmaniack since its migration to France
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bertrand M.
Rating: 1 out of 5
Never received my order and never refunded the second order of the same item because it was out of stock....
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Bernard P.
Rating: 1 out of 5
Did not receive the product
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Guido W.
Rating: 2 out of 5
Complicated
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Melissa B.
Rating: 1 out of 5
I ordered a tempered glass for my IPhone 11 Pro Max and it arrived broken
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