Customer reviews of MacManiack

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8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 1, 2 and 4 stars

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F
f G.
Rating: 4 out of 5
following a purchase from 03/12/2023
Delivery in two days... top
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Eric P.
Rating: 4 out of 5
following a purchase from 18/04/2023
This is great!!! The material is very good and so are the tips in the video. One small criticism: it is difficult to screw in very small screws with a magnetic screwdriver that attracts them but with the wrong orientation. I am overall very satisfied!
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Quentin D.
Rating: 1 out of 5
following a purchase from 30/03/2023
Part used
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Manon L.
Rating: 1 out of 5
following a purchase from 04/03/2023
The part I bought for 18€ does not work. The customer service does not contact me back. I strongly advise against it. Scam site.
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Response from MacManiack
Hello,
After checking we do not see any emails from you on this subject. And we systematically answer to everyone.
If there is a defect we invite you to make the request on the site and the product will obviously be exchanged.
Sincerely.
S
Serkan G.
Rating: 4 out of 5
following a purchase from 04/01/2023
Very good product
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michel D.
Rating: 4 out of 5
following a purchase from 13/12/2022
Very good
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J
Jean G.
Rating: 1 out of 5
following a purchase from 12/12/2022
too long a delay
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Response from MacManiack
Hello, Indeed the post office took a little time to deliver your order. Sorry about that.
Thank you very much.
H
Henri N.
Rating: 4 out of 5
following a purchase from 07/12/2022
Good value for money. Received on time. Thank you
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Carole B.
Rating: 4 out of 5
following a purchase from 11/11/2022
Package received with delay but nothing bad. On the other hand a number on the merchant site would be welcome. I had to investigate to find a phone number which is not very reassuring for the customer when the package does not arrive.
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Response from MacManiack
Thanks to you. Indeed, we are not reachable by phone. Only by mail.
Sincerely Etienne.
A
Alain M.
Rating: 4 out of 5
following a purchase from 02/11/2022
Good service, delivery a little long but it's the post office, otherwise defective item but quick response for a refund. Very responsive to my request.
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nathalie H.
Rating: 4 out of 5
following a purchase from 23/10/2022
compliant delivery
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Jean-Jacques S.
Rating: 4 out of 5
following a purchase from 12/09/2021
I know the site very well. Very serious, very reactive, very professional I am, to this day, very satisfied with MacManiack. I am ready to recommend it as I have done before. Sincerely JJ
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Jean-Michel L.
Rating: 2 out of 5
following a purchase from 10/03/2022
Half satisfied because there is an error on the color.
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ARNAUD C.
Rating: 1 out of 5
following a purchase from 10/03/2022
The article received a not working message sent the same day after a week and 2 days still no news
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Damien H.
Rating: 2 out of 5
following a purchase from 04/02/2022
Very long delivery 1 month after order due to lack of supply. It is only after having contacted them that I learned that an article was out of stock. They offered me a refund of this article that I am still waiting for.
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Rami J.
Rating: 1 out of 5
following a purchase from 07/03/2022
I had ordered a white case and I got a transparent one... I wanted to hide the back of the phone. So my purchase from you is useless
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Laurent D.
Rating: 4 out of 5
following a purchase from 02/03/2022
Envoi rapide et matériel ok
P
Paulo C.
Rating: 1 out of 5
following a purchase from 18/02/2022
bad quality ps4 controller part not fitting i had to use a dremmel to get my l2 in
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thomas H.
Rating: 4 out of 5
following a purchase from 25/02/2022
short delivery time, good product
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BERNARD R.
Rating: 1 out of 5
following a purchase from 03/02/2022
After having ordered and PAID for a complete screen for a p 2019 received after 3 weeks Without even warning the customer that it was not available and moreover with a battery of 2018 👎and the nap stuck under the battery does not match in front 👎in conclusion I did not mount and reshipped in its original packaging with tracking number and return number and pay 7€ shipping and to date tjs not been refunded 👎
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Hervé H.
Rating: 4 out of 5
following a purchase from 09/02/2022
Good quality battery already purchased for another iPhone 6 almost 2 years ago and still works well, but a little downside for the removal on their depot with the old address indicated in the mail send. But after a good hour of research I found a new address and the kindness of the staff to make up for my disappointment.
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Thibaut D.
Rating: 4 out of 5
following a purchase from 10/02/2022
Impec
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Philippe Pierre B.
Rating: 1 out of 5
following a purchase from 07/02/2022
On two identical covers one good the other nothing to see not at all the same model sorry but very dissatisfied
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Guy T.
Rating: 1 out of 5
following a purchase from 11/12/2021
Thieves who do not respect their own terms and conditions. I asked for a refund because the deadline was not met 6 times without response my last purchase on this site of bandit
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Sebastien L.
Rating: 4 out of 5
following a purchase from 03/02/2022
Very good after sales service.
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Patrick L.
Rating: 1 out of 5
following a purchase from 31/01/2022
Article received 2 weeks after the order! And defective!!!
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Marc H.
Rating: 1 out of 5
following a purchase from 29/01/2022
Hello, I placed my order on Saturday, delivery indicated on the site in 24-48h and my order was only shipped the following Thursday.
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Valérie S.
Rating: 1 out of 5
following a purchase from 17/12/2021
The reception of the package was VERY long, without having any information on the approximate date of arrival. I now want to return the item, and here, everything is complicated, I have to send mail and photos, then wait for an email from them before returning it ... after several emails from me, nobody answered me, no phone number to reach them, so no possibility of return !!!!! I will avoid recommending this site, too bad!
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Denis B.
Rating: 1 out of 5
following a purchase from 01/01/2022
Very poor quality hull Delivery not respected 1 month
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René M.
Rating: 4 out of 5
following a purchase from 25/01/2022
Efficient.
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Stephane L.
Rating: 1 out of 5
following a purchase from 26/11/2021
Delivery time too long in spite of a restocking in progress Two emails remained unanswered to cancel my order.
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Axel O.
Rating: 1 out of 5
following a purchase from 19/12/2021
Order under 7 to 10 days received more than 30 days later / mail remained unanswered / customer service on social networks unpleasant to the possible / disappointed I will not call more!
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Xavier G.
Rating: 1 out of 5
following a purchase from 12/12/2021
Sale of 1 suction cup while the photo shows 2, we just have the impression to be fooled! especially that the other sites sell them at the same price by 2....
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Remy C.
Rating: 1 out of 5
following a purchase from 16/01/2022
I'm disappointed, I ordered a speaker for iPhone 7 Plus, I thought the cable was soldered on. Well no, it's not even delivered with it. Now I'll have to unsolder my old cable, and re-solder it on. Very inconvenient. This is the first and last time I order from this site.
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NATHALIE O.
Rating: 1 out of 5
following a purchase from 28/12/2021
Order validated and paid but not shipped and that without message. I had to send more than 10 messages before I got any answers. Despite the validation everything was not in stock so 1st refund then 2nd refund and finally reception of the rest. No possibility to reach the customer service I had to send emails then on Messenger to get answers
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marc H.
Rating: 4 out of 5
following a purchase from 15/01/2022
conforms to the order good product
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Julien S.
Rating: 1 out of 5
following a purchase from 14/01/2022
It is not double-sided foam as written in the title
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annette E.
Rating: 1 out of 5
following a purchase from 15/01/2022
miserable wrong delivery on complaint no answer😬
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Nicolas M.
Rating: 1 out of 5
following a purchase from 09/08/2021
Non-existent after sales service. Misleading deadlines. Emails sent remain unanswered.
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Michael L.
Rating: 1 out of 5
following a purchase from 06/01/2022
I have already sent an email with a picture showing that I did not receive everything I ordered.
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