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F
Rating: 5 out of 5
The service and the product ordered correspond to my expectations. I recommend this site to my colleagues.
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Customer reviews of MacManiack
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews
Summary of reviews
The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Reviews 1, 2, 4 and 5 stars
Reset filtersR
Rating: 1 out of 5
Unlikely return process
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Response from MacManiack
Hello Rafael, We thank you for your message and we are sorry if the process of taking care of your problem seemed complex by sending these two pictures. In this case, it is necessary for us to be able to target where the problem comes from in order to avoid it happening again. This also allows you to cover yourself in case of breakage carrier in cases where the product and likely to be returned to our premises. As a reminder, this information is indicated in the general conditions of sale that you have read and accepted before validating your order :-) Our team remains at your disposal and awaits your return. Have a nice day. Sincerely, The MacManiack Team
G
Rating: 5 out of 5
Very good Express delivery Product conforms
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S
Rating: 5 out of 5
impeccable !
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D
Rating: 5 out of 5
Fast and compliant
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M
Rating: 5 out of 5
impeccable
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P
Rating: 5 out of 5
very well
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T
Rating: 5 out of 5
Very fast shipping!
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N
Rating: 5 out of 5
Excellent. My order arrived very quickly.
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M
Rating: 4 out of 5
Fast delivery in 2 times One cover arrived damaged, the sales department reacted very quickly and sent another one
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C
Rating: 1 out of 5
I'm not sure I'd be able to do that. 1 month to receive... I absolutely do not recommend
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Response from MacManiack
Hello Christophe, We thank you for your comment and we are sorry to see that your order does not offer you complete satisfaction. It seems that you have not yet contacted our team regarding this item. In order to start the handling of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you :-) Have a nice day ! The MacManiack team
F
Rating: 4 out of 5
Very good, professional and fast site
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A
Rating: 5 out of 5
The part meets my expectations. Fast and serious delivery.
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T
Rating: 4 out of 5
the battery was well packed. They respond to emails in a timely manner. I just wish I had been notified automatically when the stock was empty as I waited without knowing exactly why. The problem was not waiting but not being notified and not having any knowledge of the delay.
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N
Rating: 5 out of 5
Fast and efficient
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E
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product.
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O
Rating: 5 out of 5
The package was well packaged and received on time.
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A
Rating: 5 out of 5
Although not immediately available, I received my order within three days. I recommend it without reservation.
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G
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product, it's very good and I'm very happy with the service.
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S
Rating: 1 out of 5
Delivery 2 months after the order. I had to call again.......
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Response from MacManiack
Hello Stephanie, We thank you for your message and we are sorry for this incident :-( Indeed, this delay is quite abnormal. With the latest events, not to mention the health crisis, our restocking may have experienced additional delays and we apologize, we are unfortunately dependent on our suppliers, just like you. We remain available for any additional information and apologize for the inconvenience caused. A very nice day to you! Sincerely, The MacManiack Team
A
Rating: 5 out of 5
I am satisfied with my order. It arrived quickly and it is what I expected.
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B
Rating: 4 out of 5
Well
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V
Rating: 5 out of 5
Fast shipping, good product
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N
Rating: 2 out of 5
Very good site and easy to navigate. However... I've been waiting more than a month for an iPad cover and a protective glass and after an email, I'm told that there is no more model and that we are waiting for it. Maybe we should do something to report your unavailability.
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Response from MacManiack
Hello Nicolas, We thank you for your comment and are sorry to hear about your dissatisfaction. In this case, the availability of the products is indicated online, near the button of addition to the basket, and we offer the possibility of pre-ordering, reason for which there is no blocking when you add a product out of stock to the basket. Our team remains at your disposal for any further information and does its best to improve your customer experience. Have a nice day. Sincerely, The MacManiack Team
J
Rating: 4 out of 5
Meets my expectations.
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R
Rating: 1 out of 5
2 months waiting, item in stock.
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C
Rating: 5 out of 5
Great, nothing to say, I recommend it!
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F
Rating: 5 out of 5
I am very pleased with the service and the quality of the product. I have been very pleased with the service and the quality of the product and the quality of the service.
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L
Rating: 5 out of 5
careful and fast shipping. product conforms to the description
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J
Rating: 5 out of 5
Price is right and shipping is fast. I recommend it.
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G
Rating: 5 out of 5
Very good
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X
Rating: 5 out of 5
Very reactive for my part, at 18 000 km and at Christmas time, three weeks to receive...! But we are used to it and then, time does not exist...! Is not it.
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A
Rating: 5 out of 5
Perfect on products and delivery
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P
Rating: 5 out of 5
efdvd
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P
Rating: 5 out of 5
Compliant and fast ?
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J
Rating: 5 out of 5
fast delivery
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C
Rating: 4 out of 5
Delivery in good condition
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D
Rating: 1 out of 5
The battery is not working properly. I had to put the old one back in.
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L
Rating: 4 out of 5
Everything is ok except for the delivery which is a bit slow. One week to receive the package.
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L
Rating: 5 out of 5
Order received 4 days after order, conforms to the description.
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