Customer reviews of MacManiack

Order: DFQOUUBSK placed on 03/12/2021 15:28:49 The battery kit has been delivered but the seal is not in accordance with the Cde (too large).after complaint I am told that we will return quickly to me to solve the problem, here is almost 10 days and no news. It's a shame, all this for 0,90€...

I ordered a charging connector dock for iPhone 7 Plus. I received my order but the charging connector dock was defective, one of the microphones was loose and was walking around in the bag sliding in a simple thin bubble envelope! I reported the defect of the part I received and the after-sales service asked me for photos of the part, photo that I forwarded the next day. More than 8 days later and despite my reminders by mail and Messenger I remain without response from the SAV. So I strongly advise against this site, because they do not take the time to treat the after-sales service of their customers or to bring them an answer. I don't know if I was unlucky or if the parts ordered on the site are of bad quality but in any case, a response from the merchant to the complaints of these customers is still the basis of commercial relations. Conclusion: run away from this website !!!!!!!!!!!

iphone 6 battery bought on december 2 received on december 9; it does not hold the charge empties in 4h, number to reach you is an answering machine

Poor quality product

The tool kit provided with the battery for the replacement of it on an iPhone 7 did not include a triwing screwdriver essential for the removal ...

I bought a NEXUS 6 speaker for my Motorola smartphone. On the site it is not mentioned for which type of smartphone and as I know nothing about it, I thought that the speaker is valid for all Nexus6. The repairman disassembled and reassembled my mobile. Fortunately he did not charge me anything. So not happy

I did not receive the right part and I am waiting for my refund!

This time it's null because the change of address indicated in the comment was not taken into account!

My package arrived broken. Great, it's useless.

Fast shipping but very hard to put on without something sticking to it ....

it's a real disaster!!! for an article marked "in stock" at the time of the order it was necessary to wait 2 months before the delivery I made 3 relaunches and at the third relaunch, whereas the site asks me if I want to cancel the order and that I answer "yes refund me" the parcel is dispatched the same day never again

great 3 months for 3 screws and 4 skates nice achievement

Like many things, Macmaniack was better before! I've ordered protective screens that never arrived. I dream of a time when customer service was courteous rather than blaming you, where problems and deliveries were resolved in 48 hours maximum. After years of loyal service and being a spokesperson for this company, it's like Capri, it's over. In short, the Macmaniack of yesteryear is no more and will have at least one less customer!

iPhone shell received broken, I contacted the company with photo. No answer

Ordered a battery for iPhone 5S that has worked for 2 days and does not charge anymore? I know that the 1st charge did not last the day Question: what do I do with it? Do I get a refund or do you send me another one? Thank you for answering

Catastrophe - Clearly used or at least used product. Blind, deaf and dumb customer service. 2 stars because delivery was super fast. I have tried other places than Macway who I usually order from but they won't take me back. I'm curious to see the exciting response I'm going to get to try and clear your name. I wish I could show the picture of the m***** that you sent me for your other customers

Product does not conform to the description and photo. I ordered a rear window for my iPhone and received a tempered front window. The seller after sending all the pictures proving the error did not want to know anything. I am not happy

The button does not work

Delivery date not met No response to my email. Non-existent service First and last time with you

I was expecting to receive the goods within 48 hours, but in the end I waited for 2 weeks because I sent an email, but I didn't hear anything from them, and of course I couldn't reach them by phone.

The service sucks. It took me 2 months to receive my goods and I had to pay twice for shipping. According to the website, all products are in stock, but it is not. Then it is out of stock, then it is. They make a mistake in shipping, but they put the responsibility on the buyer. It's a real shame. I will never order from Macmanick again

My order was not at all what I expected

After weeks of patience, which I can largely understand given the current situation, my order is not honored and no tracking is available on my customer area. After many discussions I am told that the package is delivered ... It is nothing. I am asked to provide a certificate of honour and a copy of my identity card in order to initiate a dispute. Seeing nothing advance I recontact the customer service which undertakes to put the product in delivery within 5 days ... Seeing nothing change I call back to get the material sent (about two months after the order). I may give this website a chance but I would not recommend it.

Package never received

I received a message 1 week later asking me to return the screen for inspection. It's been 1 week now that my mom's phone is unusable. The screen is a birthday present, I can call it a poisoned present. Think of molding for future purchases as well as my relatives and acquaintances. For information, I am a traveling salesman in the south of France and Corsica. I know a lot of customers equipped with phones and moreover with screens often broken on site, and until now I have been promoting your site. Today this is no longer the case and I would say the exact opposite of what I said before. Don't forget that you are not alone in this market.

It is true that the case I ordered is very beautiful and that the touch is magnificent but I bought this case for my daughter for an iPad Air of 2020 and the case is not for an iPad Air of 2020 but for an iPad Air of 2017 on the other hand I did not find anywhere on the site an indication of which iPad it is I have not yet contacted the SAV of the site The product was sent rather quickly and well packaged It would be wonderful that the descriptions of the products will be a little more detailed even if it is only a case

No information on the status of my order, except on request after 1 month and after 2 months. Very poor experience.

the description of the contents of the screwdriver kits is not precise enough to make the choice of the model safe.

Out of 8 items ordered in Dec-20, I waited for the delivery without much urgency. After a while I asked why it wasn't arriving and was told that the burner and the iPhone screen protector were missing. I was offered a partial delivery of 6 items and the rest (2 items) in 15 days. I did not require it, because I was not in a hurry, I could wait 15 days. I have been very satisfied with the service and the product. I was told that 2 items were still missing but they were not the same. Now it's the left speaker and the Macbook Pro battery that are missing! The mustard is getting on my nose and I ask for a partial delivery of the 6 items out of the 8. Last week I received 3 of the 6! This is the state of the situation for now, I hope it will be resolved as soon as possible!

I ordered a survivor shell instead I received another shell that has nothing to do with it and very bad quality.since I sent several emails of complaint but nothing any response from them and their phone number is untraceable Frankly never again I recommend

Unlikely return process

I'm not sure I'd be able to do that. 1 month to receive... I absolutely do not recommend

Delivery 2 months after the order. I had to call again.......

Very good site and easy to navigate. However... I've been waiting more than a month for an iPad cover and a protective glass and after an email, I'm told that there is no more model and that we are waiting for it. Maybe we should do something to report your unavailability.

2 months waiting, item in stock.

The battery is not working properly. I had to put the old one back in.

The site gives false and misleading information. The pictures do not match the product received. I purchased a holder for the Iwatch 38mm - 42mm. The cutout for the charger was actually 6mm too large for the Iwatch 38mm/42mm chargers, which means the charger will not stay in place and therefore not be usable. They also say the holder is weighted and has a non-slip coating, which is not the case. Emailed the service department several times who, although in a friendly manner, continue to argue that it makes sense that the cutout is too large because the charger for a 38mm Iwatch is smaller than the charger for a 42mm Iwatch, which it is not. Misleading site!!!

A BLAGUE! I waited 7 weeks to receive a different hull than the one I ordered...

It took a long time to receive a product that did not match my phone.

Disappointed...! Not to say angry! For 180 pieces of hardware, I end up with an iPad that still doesn't work and an iPhone that doesn't work as well as before! LiPad gen6: the screen works but not the menu button, the button's panel is totally opened in two. LiPhone: the touch screen is blocked all the time, I have to lock/unlock the iPhone to get the touch back! The front camera worked once during a FaceTime call and has not worked since! The battery is delivered without the double-sided sticker, same for the screen! It might be useful to mention this in the description of the item! I was expecting much better from an apple parts specialist, especially at this price!