Customer reviews of MacManiack

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8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 1 and 2 stars

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New C.
Rating: 1 out of 5
Still no delivery after 5 weeks of delay, as well as a reminder from me 7 days ago; I received an automatic support email, then the next day an email from a collaborator telling me that my order (which had become complete that day) would leave the same day! No way! I thought I would be able to repair my Iphone 5 odinophone at the beginning of September, (2020!) Still no solution, because no delivery. And "everything" was cashed immediately. There is no delay !
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Amandine P.
Rating: 2 out of 5
I have received a damaged battery and I have had 3 replies to my email confirming this but not answering me as to a solution. It's my study tool and I need it urgently
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Régis E.
Rating: 2 out of 5
delivery times not respected and very long!
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Alain B.
Rating: 1 out of 5
Package not received. Two unanswered emails of complaint. Dishonest.
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laurent H.
Rating: 1 out of 5
I have received my order and it is now ready to ship.
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sophie R.
Rating: 1 out of 5
I have been sending two emails to return the order and I have not heard from you at all!!!!
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Julien P.
Rating: 1 out of 5
Lack of transparency on the delivery time; a wait with no possibility of tracking the order. Lack of information on after-sales service.
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Grégory P.
Rating: 1 out of 5
The object (diPhone SE home button) delivered was broken (cut tablecloth).
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Laurent K.
Rating: 2 out of 5
Error in the order, item returned to sender
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Jonathan M.
Rating: 1 out of 5
Unfortunately I never received my order... I'm glad it wasn't too expensive. But no package... no envelope... no paper from the post office... too bad
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Stéphane C.
Rating: 1 out of 5
I have been ordering for years. For some time now they have no stock, the products are online, you order and the "restocking" estimated at a minimum of 15 days. After a month of waiting no news. After an exchange by mail we are told that we will be reordered within 15 days. Pathetic! No communication, stock not updated, money cashed! I am very disappointed with the evolution of this site which I have been promoting around me for years. I did not send any notice on my last orders which were placed in this way. I've been using this site for years and I'm very disappointed with the way it has evolved.
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New C.
Rating: 1 out of 5
The connectors reinstalled in the iphone SE shell were not compatible with the motherboard of my SE (power and lightning). The ON/OFF button pin crimped in the shell was missing so the button was unusable and finally the rear camera support does not hold the camera and a ground wire (?) is missing around the camera, connecting the button to the shell. Totally unusable and a lot of time wasted. Very unfortunate
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Kamel H.
Rating: 1 out of 5
I had asked for a return by mail but this one was ignored
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armenio R.
Rating: 2 out of 5
Not very serious to be wrong in the years
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New C.
Rating: 1 out of 5
The item did not conform and no one followed up on my complaint. Fortunately, I had paid with PayPal
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Kristoff L.
Rating: 2 out of 5
I have received my order and I am very pleased with the service.
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anne-marie V.
Rating: 1 out of 5
The order was not correct, I was asked to send a photo which I did and I also sent a photo of the model to be replaced. Since then, radio silence! but the battery has been paid for
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Sophie M.
Rating: 1 out of 5
I bought a screen at 60% off during the sale period and thought I had a good deal but this one is low end, not bright enough and it looks like it has taken the water somewhere but not at all. I have to change it as soon as it is installed. Very disappointed yet you were my reference site for Apple parts
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New C.
Rating: 1 out of 5
I was able to order easily but knowing that they did not have the product in stock they still charged my card and I waited a month to receive half of my order and I am still waiting for the rest of my order I do not recommend this site
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STEPHANE B.
Rating: 2 out of 5
Very late delivery time
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Hugo K.
Rating: 1 out of 5
Screen received without tools
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patrick C.
Rating: 1 out of 5
The product I received does not correspond to my order.
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New C.
Rating: 2 out of 5
Article ordered does not correspond to the article received
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New C.
Rating: 2 out of 5
The touchscreen is of poor quality, when I type on the keyboard, it is not at all accurate, the colors are a little duller than the original, disappointed with my order!
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Deny A.
Rating: 1 out of 5
Hello, time to communicate who you have in stock, if I do not ask, no news for several weeks, and then asks the money back for a miracle two days after battery arrives home. I always enjoy working with you but this latest request lacks communication from you. See you at
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New C.
Rating: 1 out of 5
One word : BAD !!! I ordered 2 diPad cases and they sent me 2 diPhone 6 cases instead, it's not really the same ! And when I contacted them to warn them, they said they were out of stock on what I had ordered! I even suspect them of not sending me the right items on purpose to make me wait for what I wanted! I said ok to wait and resend but it's always postponed, so I asked for a refund as well as a refund of the shipping costs but they never wanted to refund me the shipping costs! I'm sure I'll be able to use it again in the future, but I'm not sure I'll be able to use it again. They lost a customer!
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Marc L.
Rating: 2 out of 5
Replenishment information not updated.
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Louise L.
Rating: 2 out of 5
I ordered an unmounted screen in original quality. I received an assembled screen of compatible quality. I needed a phone in a hurry so I put it together and it works. It's just not what I ordered.
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Richard R.
Rating: 1 out of 5
You are wrong I asked for the xs Max not xs ufff
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Jean Claude E.
Rating: 2 out of 5
Hello, a little disappointed by the packaging The corners of the keyboard are bent inside the package
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Philippe H.
Rating: 1 out of 5
I did not order anything
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Philippe A.
Rating: 1 out of 5
Poor item, delivery time way too long!
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Olivier E.
Rating: 1 out of 5
3 weeks waiting because apparently out of stock ...
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New C.
Rating: 2 out of 5
Vibrator not fully functional
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Nathalie P.
Rating: 1 out of 5
I purchased a defective part and the return and refund policy does not work.
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david D.
Rating: 1 out of 5
Horrible delivery. It was a month and a half before I received it. A little late, I agree completely. I'm very pleased with the service and the quality of the product. I'm sure it will be a pleasure to receive it. A lost customer....
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Michel D.
Rating: 1 out of 5
Nil to avoid.
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Mohamed S.
Rating: 1 out of 5
No order received
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Matthias M.
Rating: 1 out of 5
First time dissatisfied with Mac maniak products Poor quality tri wing screwdriver that damaged all the screws making it impossible to dismantle liPhone
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Jean-Marc M.
Rating: 2 out of 5
my last order was useless because it did not include the button. i would have liked the site to indicate this dependency and the fact that the mat is unusable without the button
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