Customer reviews of MacManiack

8,6 /10

Based on 2 311 published reviews

5 1 559 67% 4 384 17% 3 108 5% 2 52 2% 1 208 9%

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 1, 3, 4 and 5 stars

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Yann P.

Published on 04/01/2021 à 15h16

Responsive and courteous

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Robert L.

Published on 04/01/2021 à 12h41

Very fast delivery.

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Romain G.

Published on 04/01/2021 à 11h50

Order received in 2 days.

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Thibaud V.

Published on 04/01/2021 à 10h13

The package was carefully shipped! There are screwdrivers included! It is perfect!

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Henri P.

Published on 04/01/2021 à 08h36

THE PRODUCT CORRESPONDS TO MY EXPECTATIONS.

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FREDERIC B.

Published on 03/01/2021 à 13h58

Often the best value in iphone parts and accessories. Top service, reliable delivery.

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cyril C.

Published on 03/01/2021 à 08h22

RAS.

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basilio G.

Published on 02/01/2021 à 09h30

Three good

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bruno D.

Published on 01/01/2021 à 13h00

Very satisfied with this first experience. I was very pleased with the quality of the product and the price.

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Géraldine A.

Published on 01/01/2021 à 08h50

Very satisfied with my order on this site

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Sophie M.

Published on 31/12/2020 à 16h41

Very good Fast shipping

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ALAIN C.

Published on 31/12/2020 à 14h43

Order received halfway, item missing for over a month.

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Hadrien V.

Published on 31/12/2020 à 11h39

Very easy to search for the necessary part by model, and everything works, thanks! I had a little trouble with the shipping, because the shipping format I selected was not available, and I had to add 3 via Paypal. But it was quickly fixed.

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Ludivine M.

Published on 31/12/2020 à 11h37

I ordered in November and on the website nothing was indicated that the stocks were empty. I waited more than a month for my order. I am very satisfied with what I ordered but not with the logistics.

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Response from MacManiack Published on 04/01/2021

Hello Ludivine, We thank you for your comment and we are sorry if the product you ordered was out of stock at the time you placed your order. With the health crisis and the end of year holidays, our restocking may have experienced additional delays beyond our control and we apologize for this. Our team remains at your disposal and at your disposal if needed, do not hesitate. Sincerely, The MacManiack Team

Andéol L.

Published on 31/12/2020 à 07h05

Very fast delivery. Product conforms. Great website!

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Didier P.

Published on 30/12/2020 à 21h40

Apart from the small problem of the delay in delivery, which took almost a month instead of 3 days, the piece arrived well packaged and corresponds to what I ordered. I will not fail to recommend you

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Francoise G.

Published on 30/12/2020 à 18h26

The site is easy to navigate and fast. Thank you.

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Patrick F.

Published on 30/12/2020 à 10h40

Fast shipping and product as described

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Liliane M.

Published on 30/12/2020 à 08h59

Fast delivery, package in order, thank you and best year ever!

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Jan R.

Published on 29/12/2020 à 16h43

Doesn't work, then I put the original in. It works.

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Response from MacManiack Published on 30/12/2020

Hi Jan, Thank you for your comment and we are sorry to hear that your order is not to your complete satisfaction. It seems that you have not yet contacted our team regarding this possibly defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The MacManiack Team

Manuel N.

Published on 29/12/2020 à 12h46

Very good, very fast shipping.

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Camille N.

Published on 29/12/2020 à 08h17

I will never order from this site again !!!!!

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Response from MacManiack Published on 30/12/2020

Hello Camille, We thank you for your comment and we are sorry for this new incident. Indeed, some restocking has been delayed in recent months due to the period we are going through, in spite of ourselves, and we apologize for these delays beyond our control. Our team is at your disposal and has reserved you a small surprise by e-mail ;-) Very nice day to you. Sincerely, The MacManiack Team

SEVERINE G.

Published on 28/12/2020 à 17h25

Received with a little delay even though it was a Christmas gift

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rick M.

Published on 28/12/2020 à 15h58

No worries despite the holidays and this particular period of Covid

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jean-paul C.

Published on 28/12/2020 à 15h53

For the moment the battery reacts perfectly well

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Lea P.

Published on 28/12/2020 à 13h59

perfectly

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Pascal F.

Published on 28/12/2020 à 11h06

RAS...

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Jean-Christian R.

Published on 28/12/2020 à 11h02

Very fast delivery. Quality of the screwdrivers and plastic accessories is poor. Too bad

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Marc B.

Published on 28/12/2020 à 00h55

Everything is ok, perfect after sales service, reactive

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Jean-Marc L.

Published on 27/12/2020 à 14h29

Next description OK

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Louise L.

Published on 27/12/2020 à 08h57

I have received a product twice that does not conform to the specifications or does not work. In view of the urgency of the situation (broken phone) I had to deal with

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Response from MacManiack Published on 28/12/2020

Hello Louise, We are sorry for this bad experience... We notice that you did not contact our team directly about this issue. Please feel free to email us at [email protected] to find a solution. We are also available on all social networks if needed. Sincerely, The MacManiack team

Jean-Paul F.

Published on 27/12/2020 à 05h09

bon materiel

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Julian D.

Published on 26/12/2020 à 20h06

The customer service was quite responsive. I've been working in sales, and I know how difficult it is to satisfy the customer and to answer emails. I'm just taking away one star for the fact that it takes a few mail exchanges to find a compromise for the shipping costs (to Belgium at least). I'm very satisfied with the service and the order arrived on time and in perfect condition. Thank you :)

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Karen M.

Published on 26/12/2020 à 18h03

Clear site, delivery slower than expected, packaging was damaged but fortunately the Bluetooth Speaker worked without problems.

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Aurelie J.

Published on 26/12/2020 à 16h49

Ease of use of the site

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New C.

Published on 26/12/2020 à 16h39

Excellent site!

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Loïc O.

Published on 26/12/2020 à 10h06

Was a Belgian company before. shipping costs have increased and the delivery time has gone from 1 day before to 3 weeks now. despite this I found a compatible mag safe charger acceptable compared to the rest of the market (amazon)

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Jessica A.

Published on 25/12/2020 à 12h55

Good product

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Didier Nicole E.

Published on 25/12/2020 à 12h02

Compliant order

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Thierry B.

Published on 24/12/2020 à 16h24

Perfect for everything. Great choice of products. Clear and fast ordering. Shipping as well. Receipt absolutely correct.

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