The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Deadlines respected careful packaging but .... It is still complicated to change the battery the tools provided are not solid no instructions for the procedure and no seal offered to ensure the sealing of the screen before closing
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Azrad Didier S.
Rating: 4 out of 5
Well, no problems to report.
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Victor S.
Rating: 1 out of 5
I received my order 2 months late with no apology, no compensation. I would advise my friends and family against
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Response from MacManiack
Hello Victor, Thank you for your comment and we are sorry for this delay beyond our control. However, an e-mail was sent to you afterwards and I am surprised that it did not reach you, perhaps it is in your spam? I will do what is necessary in any case to forward it to you again. Our team is of course at your disposal for any further information at [email protected], do not hesitate to contact us if necessary. Have a nice day. Sincerely, The MacManiack Team
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alain R.
Rating: 3 out of 5
I was sent the wrong model
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Dr Joseph-Francis N.
Rating: 4 out of 5
Delivery times are still quite long
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josé C.
Rating: 1 out of 5
LAME, LAME, LAME. LOST PRODUCT, EXAGGERATED DEMANDS, WASTE OF TIME, SEA** WHAT. SITE ON NON GRATA LIST
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Response from MacManiack
Hello Jose, Thank you for your comment and we are sorry that your customer experience was not ideal. Indeed, it seems that the postal services neglected this shipment, and we are sincerely sorry for that. As you already know, we are entirely dependent on the carriers, just as you are, and suffer their mistakes in the same way. Our team is nevertheless at your disposal if you need, do not hesitate. Have a nice day. Sincerely, The MacManiack Team
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Bryantv F.
Rating: 4 out of 5
Good but button and lr and rt it is necessary force for that it works but if not nickel
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BEE P.
Rating: 3 out of 5
Order received partially, apparently the articles are not in stock at the validation of the order, it is long....
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yannick F.
Rating: 4 out of 5
Details to be improved
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yannick D.
Rating: 4 out of 5
WELL RECEIVED, WITHIN THE TIME LIMIT
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JEAN CLAUDE A.
Rating: 4 out of 5
The site is well done, the equipment received is consistent with the catalog, only small downside the delay ordered 09/01/21 received 20/01/20, despite everything I recommend this merchant.
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Jeanmichel B.
Rating: 1 out of 5
You order a cable and a charger (normal) and you only receive the cable. Charger later (one day...)
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Response from MacManiack
Hello Jean-Michel, Thank you for your comment. As we have indicated by message, the USB 3 Ports Quick Charge has been backordered, visible from your online customer area if needed. We have received information from our supplier that they are experiencing a slowdown in restocking this part. The delivery of our stock has therefore been delayed, and our team has made sure to send you the parts that are already available. We remain available for any further information at [email protected] if needed. Sincerely, The MacManiack Team
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julia P.
Rating: 3 out of 5
Fast shipping, quick pick up, but product seems fragile
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Tapsoba S.
Rating: 4 out of 5
-The visual sometimes confuses - articles without visual but ambiguous: eg: lcd without visual and full screen ... a hair voluntary not?
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christian U.
Rating: 4 out of 5
A little slow. But delivery ok
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Éric C.
Rating: 3 out of 5
I have to say that I am very satisfied with the product. I have to say that I am very satisfied with the product. Otherwise, the product is conform.
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Olard G.
Rating: 3 out of 5
Delivery time much longer than expected
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CHRISTINE T.
Rating: 1 out of 5
Very disappointed with my order. After waiting about 10 days for the restocking, I received a piece that seems to be used dust has a lot of scratches screws with traces of rust and no screws marked. Unbelievable! The customer service asked me for pictures and I was quickly refunded. But I wasted a lot of time! Bad experience
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Response from MacManiack
Hello Christine, Thank you for your comment and we are sorry for this bad experience. It happens that supplier errors slip through despite all our good care, and fortunately, this was indeed resolved quickly. We remain at your disposal if needed. Have a nice day. Sincerely, The MacManiack Team
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Robert F.
Rating: 4 out of 5
Very good, works well
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Dr Joseph-Francis N.
Rating: 4 out of 5
R.A.S
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fouad K.
Rating: 4 out of 5
Pleasant service thanks to the team
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Amaury F.
Rating: 4 out of 5
Easy to use
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Frédéric M.
Rating: 3 out of 5
Great delivery time but the connector ordered does not work
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alain D.
Rating: 1 out of 5
Unsuitable battery connector for iphone6
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Nicolas M.
Rating: 1 out of 5
Incomplete package missing the seal. Dock received does not match the photo on the site. Mail made still waiting for response. Very unhappy with the service and I intend if no news to take care ardently your E. reputation.
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bruno F.
Rating: 4 out of 5
some very fragile plastic parts
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claude C.
Rating: 4 out of 5
to see the screen "You leave already" is often displayed in an untimely way; otherwise no particular problem.
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philippe D.
Rating: 1 out of 5
no answer in case of problem, too long delay.
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Response from MacManiack
Hello Philippe, We are sorry to see that your order does not give you complete satisfaction. After checking, we see that you never contacted our team about your order. If you need to, please start writing to us at [email protected]: our team will be happy to help you as soon as we receive a message from you :-) Have a great day ! The MacManiack team
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Giuliane S.
Rating: 4 out of 5
Good service
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Stephanie H.
Rating: 4 out of 5
........
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Adrian D.
Rating: 4 out of 5
The site is clear, it is easy to find what I am looking for... it lacks more information to reassure novice repairers like me.
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Alban P.
Rating: 3 out of 5
Good follow up on the email but did not reply to the email. Well, it was during the holidays. I can understand that.
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David L.
Rating: 4 out of 5
Fast delivery! Nickel battery
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Henri P.
Rating: 4 out of 5
THE PRODUCT CORRESPONDS TO MY EXPECTATIONS.
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bruno D.
Rating: 4 out of 5
Very satisfied with this first experience. I was very pleased with the quality of the product and the price.
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ALAIN C.
Rating: 3 out of 5
Order received halfway, item missing for over a month.
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Hadrien V.
Rating: 4 out of 5
Very easy to search for the necessary part by model, and everything works, thanks! I had a little trouble with the shipping, because the shipping format I selected was not available, and I had to add 3 via Paypal. But it was quickly fixed.
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Ludivine M.
Rating: 1 out of 5
I ordered in November and on the website nothing was indicated that the stocks were empty. I waited more than a month for my order. I am very satisfied with what I ordered but not with the logistics.
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Response from MacManiack
Hello Ludivine, We thank you for your comment and we are sorry if the product you ordered was out of stock at the time you placed your order. With the health crisis and the end of year holidays, our restocking may have experienced additional delays beyond our control and we apologize for this. Our team remains at your disposal and at your disposal if needed, do not hesitate. Sincerely, The MacManiack Team
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Didier P.
Rating: 4 out of 5
Apart from the small problem of the delay in delivery, which took almost a month instead of 3 days, the piece arrived well packaged and corresponds to what I ordered. I will not fail to recommend you
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Jan R.
Rating: 1 out of 5
Doesn't work, then I put the original in. It works.
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Response from MacManiack
Hi Jan, Thank you for your comment and we are sorry to hear that your order is not to your complete satisfaction. It seems that you have not yet contacted our team regarding this possibly defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The MacManiack Team
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