The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Almost 3 weeks and we still haven't received anything! How can we be satisfied?
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Response from MacManiack
Hello Jérôme, We thank you for your message and we are sorry to hear this news :- / Your package was indeed shipped by Colissimo International on 11/25/2020, as indicated by the tracking number that our team sent you by e-mail. It seems that you have not yet contacted us about this delay in delivery due to the carrier. Due to the second lockdown and the approach of the end of year holidays, the carriers are experiencing an unprecedented increase in activity. Delivery times may therefore be longer than normal during this period. However, our team has taken the precaution of requesting an investigation from their department to find out more about this delivery incident. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The MacManiack Team
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Cédric F.
Rating: 4 out of 5
The order was easy. However, the product description was not complete: no info if the lightning to jack adapter is a 4 or 3 contacts (with or without microphone). I ordered it hoping that it would take into account the microphone, but it does not.
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ludovic D.
Rating: 4 out of 5
Hello very good for me good reference fast delivery Thank you
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Nathasha B.
Rating: 4 out of 5
Fast reception
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Martial R.
Rating: 3 out of 5
Nothing to say about the delivery time and the battery which seems to be working properly for the moment. On the other hand, regarding the kit, the plastic tools all broke even though I didn't force them. Maybe bad luck! They send me back a kit for free.
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Pierrick L.
Rating: 4 out of 5
Correct site but a little difficult from a smartphone
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Aurore V.
Rating: 4 out of 5
Correct service. The delivery time was correct and the package arrived in good condition.
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Jean Marie E.
Rating: 1 out of 5
It is now 25/11 and I still haven't received my order...
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Response from MacManiack
Hello Jean-Marie, We are sorry to see that your order is still pending. It seems that you have not yet contacted our team about this. Your order was shipped on 11/17/2020 from our warehouse, and is currently in the hands of Belgian carriers, whose services are saturated in this particular period. This explains the longer delay. We are sincerely sorry for the inconvenience that this delay, beyond our control, may cause. Do not hesitate to contact us at [email protected] if necessary. Have a great day! The MacManiack Team
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Marie-Agnes R.
Rating: 3 out of 5
Order received very damaged!
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François-Xavier D.
Rating: 1 out of 5
after 1 week of waiting, I finally receive my package... But the most important thing was missing, the screen was not in the package ....
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Response from MacManiack
Hello François-Xavier, Thank you for your message. We see that this problem has already been solved by our customer support and we are very happy about it. Your second message is currently being processed by our team, you will receive an answer in the next few minutes. Have a nice day. Sincerely, The MacManiack Team
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Martin M.
Rating: 4 out of 5
Good and of good quality
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Ines B.
Rating: 4 out of 5
The site was responsive to cancel a sale made in error > great However the touch home button I purchased does not seem to work (this is not related to the motherboard as the iPhone has been restored and requires touch ID programming)
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Céline W.
Rating: 3 out of 5
Very good service
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Julien C.
Rating: 4 out of 5
The navigation on the site is correct except for the follow-up of the orders because it is necessary to go in history of the orders which corresponds to orders already made and received Otherwise in the whole it goes?!
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thierry L.
Rating: 4 out of 5
The order is fast and complies with expectations. The only drawback is that it is not possible to trace the order.
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Nicole G.
Rating: 4 out of 5
Fast delivery and very good price
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Christian B.
Rating: 4 out of 5
Good but I had to wait for my parts because they were out of stock!
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JEAN H.
Rating: 3 out of 5
Envelope to be secured with adhesive tape.
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bruno B.
Rating: 1 out of 5
I'm not sure if I'm going to be able to use it again, but I'm sure I'll be able to use it again.
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Anja H.
Rating: 4 out of 5
First iPhone case arrived damaged, impeccable after-sales service, a new one was immediately sent. Thank you so much!
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Lucas C.
Rating: 1 out of 5
Next day delivery guaranteed, it's been almost 15 days without anything. No
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PATRICK M.
Rating: 1 out of 5
Defective product, still waiting for the replacement battery
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Jean-Michel B.
Rating: 3 out of 5
Ordered without any problem! Delivery on time! Unfortunately it is a second hand product that was sent to me and that did not solve my problem. I have yet to find out if the part is defective as well, so I will have to place a new order for a new product.
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Stéphane D.
Rating: 4 out of 5
Very happy with the site after several purchases.
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Pascal P.
Rating: 4 out of 5
Well, the first part of the order arrived on time, but I still have no news about the second part 15 days later
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Christelle L.
Rating: 4 out of 5
Clear site, well listed product categories. Easy to find the right reference. Prices in the average of the market. Useful explanatory video for the assembly.
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Pascal A.
Rating: 4 out of 5
good product, fast delivery
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Sébastien L.
Rating: 4 out of 5
The order, product and service as usual at the top. I'm very happy with the service and the product. I'm very pleased with the service and the quality of the product.
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David B.
Rating: 4 out of 5
Interesting because there are parts that you can't find elsewhere
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Olivier D.
Rating: 4 out of 5
attractive location
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Lise R.
Rating: 1 out of 5
several times fake coins are sent
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Nadia V.
Rating: 4 out of 5
Fast delivery, very good product, thank you
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Teddy A.
Rating: 4 out of 5
the navigation of the site is very good, the order a little late, but finally well received thank you
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Gabriel L.
Rating: 4 out of 5
Hello, Late delivery, but product in very good condition and perfectly functional. And always thank you for the seriousness of the commercial.
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José P.
Rating: 1 out of 5
Very bad, an unpleasant experience. I do not recommend it!
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Martin D.
Rating: 1 out of 5
I got the glass for my watch call broken!
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Philippe V.
Rating: 4 out of 5
The site is clear and easy to use, delivery is very fast and the products are well protected. The supplier did not give them the right reference, the customer service is very available and reactive! I only regret that the reference was not checked before shipping...
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Jérôme G.
Rating: 4 out of 5
I have been using this product for a while now and it is very good. The only downside is that I bought a screwdriver to mount/dismount the battery, even though it came with the necessary tools. It would have been wise to specify this on the description of the item, it would have saved me a totally unnecessary purchase.
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Georges E.
Rating: 4 out of 5
Reliable professional
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Joseph B.
Rating: 4 out of 5
No opinion sorry!
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