Customer reviews of MacManiack

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8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 1, 3 and 5 stars

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Thibaud V.
Rating: 5 out of 5
The package was carefully shipped! There are screwdrivers included! It is perfect!
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FREDERIC B.
Rating: 5 out of 5
Often the best value in iphone parts and accessories. Top service, reliable delivery.
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cyril C.
Rating: 5 out of 5
RAS.
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basilio G.
Rating: 5 out of 5
Three good
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Géraldine A.
Rating: 5 out of 5
Very satisfied with my order on this site
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Sophie M.
Rating: 5 out of 5
Very good Fast shipping
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ALAIN C.
Rating: 3 out of 5
Order received halfway, item missing for over a month.
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Ludivine M.
Rating: 1 out of 5
I ordered in November and on the website nothing was indicated that the stocks were empty. I waited more than a month for my order. I am very satisfied with what I ordered but not with the logistics.
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Response from MacManiack
Hello Ludivine, We thank you for your comment and we are sorry if the product you ordered was out of stock at the time you placed your order. With the health crisis and the end of year holidays, our restocking may have experienced additional delays beyond our control and we apologize for this. Our team remains at your disposal and at your disposal if needed, do not hesitate. Sincerely, The MacManiack Team
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Andéol L.
Rating: 5 out of 5
Very fast delivery. Product conforms. Great website!
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Francoise G.
Rating: 5 out of 5
The site is easy to navigate and fast. Thank you.
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Patrick F.
Rating: 5 out of 5
Fast shipping and product as described
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Liliane M.
Rating: 5 out of 5
Fast delivery, package in order, thank you and best year ever!
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Jan R.
Rating: 1 out of 5
Doesn't work, then I put the original in. It works.
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Response from MacManiack
Hi Jan, Thank you for your comment and we are sorry to hear that your order is not to your complete satisfaction. It seems that you have not yet contacted our team regarding this possibly defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The MacManiack Team
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Manuel N.
Rating: 5 out of 5
Very good, very fast shipping.
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Camille N.
Rating: 1 out of 5
I will never order from this site again !!!!!
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Response from MacManiack
Hello Camille, We thank you for your comment and we are sorry for this new incident. Indeed, some restocking has been delayed in recent months due to the period we are going through, in spite of ourselves, and we apologize for these delays beyond our control. Our team is at your disposal and has reserved you a small surprise by e-mail ;-) Very nice day to you. Sincerely, The MacManiack Team
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rick M.
Rating: 5 out of 5
No worries despite the holidays and this particular period of Covid
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jean-paul C.
Rating: 5 out of 5
For the moment the battery reacts perfectly well
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Lea P.
Rating: 5 out of 5
perfectly
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Pascal F.
Rating: 5 out of 5
RAS...
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Marc B.
Rating: 5 out of 5
Everything is ok, perfect after sales service, reactive
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Jean-Marc L.
Rating: 5 out of 5
Next description OK
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Louise L.
Rating: 1 out of 5
I have received a product twice that does not conform to the specifications or does not work. In view of the urgency of the situation (broken phone) I had to deal with
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Response from MacManiack
Hello Louise, We are sorry for this bad experience... We notice that you did not contact our team directly about this issue. Please feel free to email us at [email protected] to find a solution. We are also available on all social networks if needed. Sincerely, The MacManiack team
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Loïc O.
Rating: 3 out of 5
Was a Belgian company before. shipping costs have increased and the delivery time has gone from 1 day before to 3 weeks now. despite this I found a compatible mag safe charger acceptable compared to the rest of the market (amazon)
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Didier Nicole E.
Rating: 5 out of 5
Compliant order
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Thierry B.
Rating: 5 out of 5
Perfect for everything. Great choice of products. Clear and fast ordering. Shipping as well. Receipt absolutely correct.
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jean-claude B.
Rating: 5 out of 5
Clear site I found without problem the part for my MacBook of the end of 2009 .... I recommend
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Samira M.
Rating: 5 out of 5
Well
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Vladislav S.
Rating: 5 out of 5
Super
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Renaux J.
Rating: 1 out of 5
not received the order
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Response from MacManiack
Hello, Thank you for your comment and we are sorry that your order has not yet arrived safely. According to the tracking system, the postal address you indicated was unknown, and the package was automatically returned by their services. However, it seems that you have not yet contacted our team about this. In order to clarify this order, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) Have a nice day! Sincerely, The MacManiack Team
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EXAUCÉ S.
Rating: 5 out of 5
Gjitsavbkkure
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Cédric G.
Rating: 5 out of 5
very good, relatively short delay for a product not available at the beginning
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Patricia M.
Rating: 5 out of 5
Super easy even for someone who is not used to buying online
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Yannic A.
Rating: 5 out of 5
The product is as described, delivery as agreed, and the account management of the site is very professional from its creation to the payment we are informed and confident.
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Sam-Noël T.
Rating: 5 out of 5
Well packaged and new part conforms
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Pascal L.
Rating: 5 out of 5
Very satisfied. Fast delivery. Quality replacement part.
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Pierre V.
Rating: 5 out of 5
I was very pleased with the service and the quality of the product.
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Frederick C.
Rating: 5 out of 5
At the top
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Rudolf V.
Rating: 3 out of 5
I made a mistake with my order and contacted mcmaniack's customer service. I was unable to reach them by phone. They agreed to send the goods back to them. I have to say that I am very pleased with the service I received from mcmaniack and that I have been very satisfied with my purchase. I am disappointed
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david K.
Rating: 5 out of 5
Perfect
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Ousmane L.
Rating: 5 out of 5
Thank you, everything is perfect. Do not change anything
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