Customer reviews of MacManiack

Order: DFQOUUBSK placed on 03/12/2021 15:28:49 The battery kit has been delivered but the seal is not in accordance with the Cde (too large).after complaint I am told that we will return quickly to me to solve the problem, here is almost 10 days and no news. It's a shame, all this for 0,90€...

I ordered a charging connector dock for iPhone 7 Plus. I received my order but the charging connector dock was defective, one of the microphones was loose and was walking around in the bag sliding in a simple thin bubble envelope! I reported the defect of the part I received and the after-sales service asked me for photos of the part, photo that I forwarded the next day. More than 8 days later and despite my reminders by mail and Messenger I remain without response from the SAV. So I strongly advise against this site, because they do not take the time to treat the after-sales service of their customers or to bring them an answer. I don't know if I was unlucky or if the parts ordered on the site are of bad quality but in any case, a response from the merchant to the complaints of these customers is still the basis of commercial relations. Conclusion: run away from this website !!!!!!!!!!!

iphone 6 battery bought on december 2 received on december 9; it does not hold the charge empties in 4h, number to reach you is an answering machine

It's not really what I'm looking for because there is no upper edge to protect the glass. It wasn't visible on the pictures...too bad. I received it 5 days after ordering and paid 3,99€ for shipping!

Poor quality product

I bought a NEXUS 6 speaker for my Motorola smartphone. On the site it is not mentioned for which type of smartphone and as I know nothing about it, I thought that the speaker is valid for all Nexus6. The repairman disassembled and reassembled my mobile. Fortunately he did not charge me anything. So not happy

I did not receive the right part and I am waiting for my refund!

This time it's null because the change of address indicated in the comment was not taken into account!

Out of two devices received only one that works. The second does not give any sign of life. I had to replace the two almost completely discharged batteries.

My package arrived broken. Great, it's useless.

it's a real disaster!!! for an article marked "in stock" at the time of the order it was necessary to wait 2 months before the delivery I made 3 relaunches and at the third relaunch, whereas the site asks me if I want to cancel the order and that I answer "yes refund me" the parcel is dispatched the same day never again

great 3 months for 3 screws and 4 skates nice achievement

I received my order as described. I have received my order and I am very pleased with the service.

Like many things, Macmaniack was better before! I've ordered protective screens that never arrived. I dream of a time when customer service was courteous rather than blaming you, where problems and deliveries were resolved in 48 hours maximum. After years of loyal service and being a spokesperson for this company, it's like Capri, it's over. In short, the Macmaniack of yesteryear is no more and will have at least one less customer!

iPhone shell received broken, I contacted the company with photo. No answer

I received the package after a week, the battery seems to discharge quickly for a new battery.

Ordered a battery for iPhone 5S that has worked for 2 days and does not charge anymore? I know that the 1st charge did not last the day Question: what do I do with it? Do I get a refund or do you send me another one? Thank you for answering

Sorry I could have put the 5 stars, but I found out that the "thing" for my cell phone is way too small and I can't dress my cell phone!!!

Satisfied with the products ordered, but it would be wise to put a written instruction manual in the package, thank you

The site's proposals are good, but a small problem of supply not mentioned in the order surprised me, but everything is well arranged afterwards despite this delay.

Product does not conform to the description and photo. I ordered a rear window for my iPhone and received a tempered front window. The seller after sending all the pictures proving the error did not want to know anything. I am not happy

The button does not work

Delivery date not met No response to my email. Non-existent service First and last time with you

I was expecting to receive the goods within 48 hours, but in the end I waited for 2 weeks because I sent an email, but I didn't hear anything from them, and of course I couldn't reach them by phone.

I was expecting to have a case with the apple logo on it, but it was not there.

The service sucks. It took me 2 months to receive my goods and I had to pay twice for shipping. According to the website, all products are in stock, but it is not. Then it is out of stock, then it is. They make a mistake in shipping, but they put the responsibility on the buyer. It's a real shame. I will never order from Macmanick again

My order was not at all what I expected

After weeks of patience, which I can largely understand given the current situation, my order is not honored and no tracking is available on my customer area. After many discussions I am told that the package is delivered ... It is nothing. I am asked to provide a certificate of honour and a copy of my identity card in order to initiate a dispute. Seeing nothing advance I recontact the customer service which undertakes to put the product in delivery within 5 days ... Seeing nothing change I call back to get the material sent (about two months after the order). I may give this website a chance but I would not recommend it.

Cable not available in stock and not reported when ordering shipped 10 days after order not faster than if I had ordered on aliExpress

First delivery not arrived! I had to make a statement about the honor! Like I'm a thief! Not my fault your delivery guys are unreliable !!!!!

Hello, The after-sales service took a little delay but I got satisfaction. Thank you for your help,

Quality OK, support OK, but a month delay is too long.

Package never received

The product is conform (a replacement battery), however I did not need the screwdrivers. I have to say that it's a pity that it's a waste of money... The product description lacks detail.

Some good and some bad: - the site is quite slow despite the fiber, some modules are not displayed at all times (the selection card for delivery Chronopost Pick Up for example). - some information makes you smile: (I order a phone screen, so, a priori my phone is out of order), "you will be kept informed by sms of the progress of your delivery..." - my first delivery, the product was announced delivered within 7 to 10 days, I waited about 1 month before being delivered. - The online chat and after sales service are top notch, quick and clear answers, simple procedure and acknowledgements by email... Great! - I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. - I received a credit note following an order error (on my part). The credit note came with free Chronopost Pick Up shipping. It is very commercial on your part but the code of the credit is blocked on only 1 mode of delivery, if this one does not suit the customer he will not be able to use his credit... Maybe you should dissociate the credit and the discount on shipping...

There is a missing product ordered, not delivered I have no news!

I received a message 1 week later asking me to return the screen for inspection. It's been 1 week now that my mom's phone is unusable. The screen is a birthday present, I can call it a poisoned present. Think of molding for future purchases as well as my relatives and acquaintances. For information, I am a traveling salesman in the south of France and Corsica. I know a lot of customers equipped with phones and moreover with screens often broken on site, and until now I have been promoting your site. Today this is no longer the case and I would say the exact opposite of what I said before. Don't forget that you are not alone in this market.

It is true that the case I ordered is very beautiful and that the touch is magnificent but I bought this case for my daughter for an iPad Air of 2020 and the case is not for an iPad Air of 2020 but for an iPad Air of 2017 on the other hand I did not find anywhere on the site an indication of which iPad it is I have not yet contacted the SAV of the site The product was sent rather quickly and well packaged It would be wonderful that the descriptions of the products will be a little more detailed even if it is only a case

No information on the status of my order, except on request after 1 month and after 2 months. Very poor experience.

Out of 8 items ordered in Dec-20, I waited for the delivery without much urgency. After a while I asked why it wasn't arriving and was told that the burner and the iPhone screen protector were missing. I was offered a partial delivery of 6 items and the rest (2 items) in 15 days. I did not require it, because I was not in a hurry, I could wait 15 days. I have been very satisfied with the service and the product. I was told that 2 items were still missing but they were not the same. Now it's the left speaker and the Macbook Pro battery that are missing! The mustard is getting on my nose and I ask for a partial delivery of the 6 items out of the 8. Last week I received 3 of the 6! This is the state of the situation for now, I hope it will be resolved as soon as possible!