Customer reviews of MacManiack

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 1 and 3 stars

Reset filters
N
Nathan M.
Rating: 1 out of 5
Defective product
Translated reviews
D
Damien P.
Rating: 1 out of 5
Very disappointed with macmaniack item missing 1 Send 2 send again a missing part es battery send out of order
Translated reviews
V
Veronique R.
Rating: 1 out of 5
The screen does not work
Translated reviews
B
Basile D.
Rating: 1 out of 5
I did not receive anything
Translated reviews
N
New C.
Rating: 1 out of 5
Unsuitable product
Translated reviews
D
Didier D.
Rating: 3 out of 5
very clear site
Translated reviews
L
Ludovic M.
Rating: 1 out of 5
Incompetent service, impossible return policy.
Translated reviews
S
selwet D.
Rating: 1 out of 5
I have ordered 2 screens (the one on the iphone 7 has a manufacturing defect) or perhaps a transport defect. The lcd screen has stains from the wires I don't know how to explain but it's not normal... I don't know what to do, do you send back a screen or do I have to send back this one and be reimbursed? .... Thank you.... Isa kurtis
Translated reviews
F
Frederic C.
Rating: 1 out of 5
defective product, impossible to access a link for the return, request for refund, many email to finally not have satisfaction, the links given by email do not recognize my passwords, the SAV wants me to take charge of the return of the product for retraction while it is deffectueux!
Translated reviews
F
Fanny D.
Rating: 1 out of 5
I never received my order !!!!
Translated reviews
I
Isabelle R.
Rating: 1 out of 5
I ordered a 3 metre cable to charge my iPad and after it ran out I received a 1 metre cable. I reported it and after a second out of stock I received another one of 1 meter. I reported it again and was told that I could not choose the length of the cable. The moral of the story is that I go to the store to buy a 3 meter cable and I end up buying two 1 meter cables that I don't need.
Translated reviews
R
Roger M.
Rating: 3 out of 5
Average because it was not mentioned that the product was not in stock
Translated reviews
L
LIONEL H.
Rating: 3 out of 5
Not the right products sent, a gift that was not present .... not very serious I reported it but I was surprised to receive everything in conformity. communication not terrible ... preparation also average (covid?) We have the right to make mistakes but it is good to reassure customers, a little word is cool. that's all.
Translated reviews
V
Virginie M.
Rating: 1 out of 5
Delay much too long which I can understand with the pandemic but no communication from you
Translated reviews
E
Enesse C.
Rating: 1 out of 5
A nice scam
Translated reviews
R
Rémy D.
Rating: 1 out of 5
The item does not correspond to the chosen model... and we had to pay additional shipping costs...
Translated reviews
H
Hubert V.
Rating: 3 out of 5
Out of stock, no news on +covid19 delay??!!
Translated reviews
G
Geoffrey L.
Rating: 1 out of 5
Did not receive my order
Translated reviews
P
Paulette D.
Rating: 3 out of 5
Lack of communication on a product that was ordered and was out of stock, but once I contacted them they reacted quite quickly! :)
Translated reviews
F
Faicel T.
Rating: 3 out of 5
Too long a delay. But the site remains reliable.
Translated reviews
N
New C.
Rating: 1 out of 5
Site with many products
Translated reviews
F
Farah M.
Rating: 1 out of 5
Deplorable customer information service. Informal and totally incompetent exchange. Zero customer relations. After placing my order I was informed that it could not be honoured because the delivery method selected was incompatible with the products ordered. The order must be cancelled and reordered with the most expensive delivery method. Big disappointment also at the delivery. Cheap product that is not worth the price. Product description incomplete and therefore misleading. I do not recommend at all. Too bad one star is the minimum. Zero would have been more appropriate.
Translated reviews
F
Frank R.
Rating: 1 out of 5
Delivery not complete Missing the tools ordered in the kit !!!!
Translated reviews
P
Pauline D.
Rating: 1 out of 5
very bad: you sold me a non-APPLE charger at the Apple price. This is literally theft. I paid a chronopost for the next day: it arrived 3 days later via a subcontractor. No customer service worthy of the name. For a start, it is not conclusive. I deleted my account. I will not use you again.
Translated reviews
A
Anthony V.
Rating: 3 out of 5
correct
Translated reviews
S
Sébastien M.
Rating: 1 out of 5
I never received my order, despite a second shipment I still haven't received anything and I haven't even received a reply to my emails! I am disappointed with their service!
Translated reviews
N
New C.
Rating: 1 out of 5
2 months delay to get my order
Translated reviews
F
françois A.
Rating: 1 out of 5
never received ...ordered on april 20th, it's may 15th !!!
Translated reviews
M
Marc B.
Rating: 1 out of 5
2 months to get a cable
Translated reviews
S
Sébastien T.
Rating: 1 out of 5
Hello, I am simply still waiting for my order! Sincerely
Translated reviews
S
Stéphane D.
Rating: 3 out of 5
The order was received on time and within budget.
Translated reviews
P
Pierre R.
Rating: 1 out of 5
poor delivery times
Translated reviews
R
Rudy D.
Rating: 1 out of 5
Does not correspond to the product ordered!
Translated reviews
S
Sylvie C.
Rating: 3 out of 5
Great customer service, unfortunately my item was defective.
Translated reviews
C
christian G.
Rating: 1 out of 5
The package was incomplete
Translated reviews
L
Lison C.
Rating: 1 out of 5
The helmet does not work, very disappointed
Translated reviews
E
Emmanuel S.
Rating: 1 out of 5
Product ordered on 9/4 and not yet received in early May. Macmaniack does not do any research and takes refuge behind the deadlines of the COVID. Orders placed in England, Germany and France after this date have already reached me. This is not the first time that I have had delivery problems with Macmaniack since its migration to France
Translated reviews
B
bertrand M.
Rating: 1 out of 5
Never received my order and never refunded the second order of the same item because it was out of stock....
Translated reviews
B
Bernard P.
Rating: 1 out of 5
Did not receive the product
Translated reviews
M
Melissa B.
Rating: 1 out of 5
I ordered a tempered glass for my IPhone 11 Pro Max and it arrived broken
Translated reviews