Customer reviews of MacManiack

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8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 1 and 3 stars

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Océane B.
Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'll come back to you soon.
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Valerie D.
Rating: 1 out of 5
I did not receive the right cable... error in the product sent. Complaint sent by e-mail and still no news. So really not a great experience.
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Ahmed Amine M.
Rating: 1 out of 5
I did not receive my order: * iPhone 8 Plus tempered glass back protector * iPhone 8 Plus 3D curved tempered glass protector
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Jessica G.
Rating: 3 out of 5
Everything is fine. Except the quality control. One element is defective. Given the price I accept it
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Maelle Y.
Rating: 1 out of 5
I ordered an item, they asked for 36,000 things so I could return it because it was the wrong product, obviously the shipping costs are at my expense, I expect to be reimbursed and will not order anything from them again. I strongly advise against it!
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Romane V.
Rating: 3 out of 5
I have not been very well informed, I had information that the package had arrived but it did not. And the date of arrival of the package was not well estimated, the package arrived much later. I have been very satisfied with the service and the product.
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Philippe H.
Rating: 3 out of 5
Incomplete order and no info on the rest of the delivery
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Beekaert A.
Rating: 3 out of 5
Delivery takes far too long. Could be delivered within 3 to 5 working days. Took almost a month. Never order anything here again.
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Stephane D.
Rating: 3 out of 5
Order placed on 03/04. Today the 17/04 still not received my order
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Amara A.
Rating: 1 out of 5
I did not receive the ordered article I received another article I reported it to the support the day of the re emotion of the parcel and to this day I still find myself with the article that I do not want. That is why I note so low the site
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Walid B.
Rating: 3 out of 5
The delivery is really long
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New C.
Rating: 1 out of 5
To date (April 13), I still have not received my order. The package has been in the mail since April 2. I had to make another purchase but I think I'll go to another site.
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Christophe D.
Rating: 1 out of 5
Hello, the screwdrivers do not work. They are not adapted to disassemble the iPhone xr, they are too big. They do not fit entirely in the screw thread so impossible to unscrew. I also damaged a screw by trying to force a little. Really disappointed. Good day to you.
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thierry B.
Rating: 3 out of 5
Order arrived very late
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Jawad E.
Rating: 1 out of 5
When I connect the cable to the TV, there is no screen of my mac. It is displayed something so I don't understand anything
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Jules-César M.
Rating: 1 out of 5
Did not receive my order
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New C.
Rating: 1 out of 5
Incomplete order and unresponsive service!
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New C.
Rating: 1 out of 5
I still haven't received my package.
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Julien D.
Rating: 1 out of 5
not received my order, no way to track it, no tracking
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Cassandra D.
Rating: 3 out of 5
The navigation on the site is good but just a small downside, since 23/03 my order is considered shipped but I still have not received anything and there is no detailed information so I remain in the dark
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sandrine D.
Rating: 3 out of 5
I ordered the pack to change the battery in my iPhone 6. According to the video and the comments it was easy. It took me over 2 hours to change it and with some damage. Impossible to remove the face with the suction cup. The spatula broke immediately. The stickers behind the battery are not as easy to remove as on the tutorial and it took me a lot of patience and ingenuity to remove the damn battery without piercing it. Now I have to use the speaker to hear my correspondents on the phone and I don't know how to put on a headset anymore. In short, if I had known, I wouldn't have changed my iPhone:-(
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Hamid A.
Rating: 1 out of 5
I am not happy because this is not the right product to order
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José M.
Rating: 1 out of 5
This is not the original product that is displayed when ordering!!!
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YVON E.
Rating: 1 out of 5
I took a product from you and I received it and it doesn't work. I am very disappointed and I ask for a refund of this product.
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Laetitia P.
Rating: 1 out of 5
I am disappointed, the sticker sheet arrived folded in half in an envelope, the edges of each part adheres poorly because they were folded...
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Jörg F.
Rating: 1 out of 5
4 times incomplete, grossly deviating from the image specification and completely wrong article sent
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Asef H.
Rating: 1 out of 5
Too much delay in delivery !!!! I placed an order on 13/01/2020 and I received my order only on 20/02/2020 on delay of two to three days so it's huge!!!
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Boris V.
Rating: 3 out of 5
One of the tools I received was of poor quality so it was impossible to disassemble the unit, I had to recommend other tools.
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Christian D.
Rating: 1 out of 5
They didn't send me the right order!
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Francesca N.
Rating: 3 out of 5
I bought a mac charger, in the purchase image it was not clear that the charger was "without socket" and so I could not use it directly. In this kind of case it would be nice to highlight the need to buy the "socket" via a pop up, a suggestion to buy the part in addition? This would improve customer satisfaction enormously!
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J.N.M. R.
Rating: 1 out of 5
Of the six doors, four do not work.
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Matthieu L.
Rating: 3 out of 5
Serious about sending the product well packaged. But the quality of the product does not match the description.
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Loïc F.
Rating: 1 out of 5
Glass replacement impossible to do without professional equipment! Nice of you to mention it! 1st and last order on this site. This is a review that I'm sure will not appear on your site.
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Response from MacManiack
Hello, Thank you for taking the time to share your opinion. We're sorry if you didn't see it before ordering but we do specify on our product sheet : " Warning: This product does not include the LCD or touchscreen. Note: The level of knowledge required to replace the glass of the iPhone 5, 5S or SE is high. Our support is available for return or exchange. Sincerely, MacManiack
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Megan P.
Rating: 1 out of 5
I was very pleased with the service and the quality of the product. It is very good value for money and the price is very good. We are disappointed because the headphones are not strong at all and bend a lot, so they are very bad! I am very pleased with the quality of the product and the price. I am very pleased with the quality of the product and the price. I will not order from your site again because of the lack of description of the item.
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yann L.
Rating: 3 out of 5
Quick arrival of the package. It's not expensive but the plastic mounting tools provided break at the first request!
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Vincent G.
Rating: 3 out of 5
Sensor damaged on the side. Silicone protection missing. Fast service.
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Patrick H.
Rating: 1 out of 5
My article does not correspond to my request
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Response from MacManiack
Hello Patrick, Thank you for your review. After verification, you ordered a Premium Tempered Glass Film Front Protection iPhone 6 6S Plus and we have not been informed of any anomaly upon delivery. If this is not what you received, please contact our support team so that we can make the necessary arrangements. Sincerely, The MacManiack team
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Patrick B.
Rating: 3 out of 5
pas testé
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Germain C.
Rating: 1 out of 5
The product nothing to say. I'm very pleased with the service and the quality of the product. The first time it was sent to the wrong parcel post at 700km. I'm very pleased with the service and the quality of the product, and I'm very happy with the service. The result was a lot of time spent guessing where my parcel was and unnecessary travel. Impossible to communicate other than by mail not easy to understand each other
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Raphael L.
Rating: 1 out of 5
Hello, You want my opinion ? Here it is! The quality of the items sold has become lamentable and so has the after-sales service. Once again, I had to return an item because of a defect and to not refund the return shipping costs, the after-sales service plays on words. A real dialogue of the deaf. This was my last order! I had decided not to order any more because of many quality issues known in the past (complete screen with a defective component (facetime camera, internal speaker or proximity sensor), battery completely flat and impossible to charge, original screens that are reconditioned internally with low cost touchscreen that "respond" poorly, etc.. ). I'm not sure if this is a good idea or not, but I'm sure it's a good idea. If this is not selling the M****, I do not know what to call it! In short, I bought this screen anyway and it is as described above : not functional ! In this case, the location of the proximity sensor is not correct which means that it does not work. After reassembling the old screen (cracked but functional) everything is back in order. The screen is well and truly at fault. And this time it was the last straw. I asked for a refund and not an exchange under warranty because this screen was not intended for me. I have to say that I am not sure what to do if I have a problem with the screen, but I am sure that I will be able to get a refund. I'm not sure what to do with the item, but I'm sure it's a defective item and it's recognized as such by their service. I'm not sure if I'll be able to get a refund, but I'm not sure if I'll be able to get a refund. I have asked for the deletion of my account because I will never order anything again. 10 minutes later it was done. It is easier to delete a customer account than to solve the problem. Perhaps you have a large enough wallet to afford such an attitude? I would expect nothing less from you. Is this how you train your staff in customer service and business acumen? Anyway, I've said enough, you'll be able to check my words if you want. PS: Wherever I can leave a negative review, I will. Believe me! Best regards,
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