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A
Rating: 4 out of 5
nothing to say
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Customer reviews of MacManiack
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews
Summary of reviews
The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Reviews 1 and 4 stars
Reset filtersY
Rating: 4 out of 5
I live in Belgium, the delivery of a single letter took more than a week. Otherwise, everything is in order!
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A
Rating: 4 out of 5
Hello, very good product but no explanation on how to repair with this part. I had to search on the internet and no Tito macmaniak even though this bluetooth home button would have needed it.
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Rating: 4 out of 5
I did not receive the entire order. I am still waiting for the rest of my order to arrive without any follow-up. I am still waiting to receive the rest of my order without receiving any follow-up.
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Rating: 4 out of 5
Good communication and product as expected
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Rating: 4 out of 5
Very good reactivity. Received within 3 days.
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Rating: 1 out of 5
I am not happy with my experience on the site. Indeed, I ordered an apple watch bracelet SKY BLUE and I have, on the contrary, received an apple watch bracelet NIGHT BLUE so absolutely not the product ordered. I tried to send it back but impossible to do the steps explained for the return. I was very disappointed and I do not recommend this site.
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A
Rating: 4 out of 5
good salesman a pro
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Rating: 4 out of 5
A small supply problem at macmaniack for an IPhone battery. The team warned me the same day. Good reactivity. After the 10 days, delivery in time. I was very pleased with the service and the quality of the product. Great service. -I have to say that I am very pleased with the service and the quality of the product.
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Rating: 1 out of 5
The order did not match the product description at all. Not compatible!
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Rating: 4 out of 5
The wallet case I ordered for my iPhone is what I saw on the website, and the delivery was fast. So I am satisfied.
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Rating: 1 out of 5
I have ordered from them twice and twice the order was not correct. I didn't say anything the first time and was satisfied with what they sent me. I asked for compensation for my second order, they sent me the wrong items TWICE! A shame!!! I will never order from them again and I don't recommend it to everyone I know.
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Rating: 4 out of 5
Bon!
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Rating: 1 out of 5
So I'm doing a review again since the last one was deleted...... so bad part received compared to my order and no customer service by phone..... not to mention the orders waiting 15 days while they are marked available at the time of the order.
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Response from MacManiack
Hello Benoit, Your previous review "Received a wifi antenna....." was not published because the purchase experience was not filled in and therefore did not respect the TOS. We apologize if you have not received the part ordered, our support is indeed available by mail to correct this as soon as possible at [email protected], all requests are processed the same day (excluding weekend). Concerning the availability of the products, it is informed on each of our product sheets before the order is placed. Wishing you a good day. The MacManiack team
A
Rating: 4 out of 5
I've been using it for a while now and it seems to be working fine ... maybe I got a bad batch ???!!!!
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Rating: 4 out of 5
Photo does not often correspond to the product received.... Customer service was good and met my expectations.....
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Rating: 4 out of 5
Pretty fast.
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Rating: 4 out of 5
Good nothing to say
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Rating: 4 out of 5
correct
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Rating: 1 out of 5
I made an order on Monday, October 14 at 10 am in return in the day I received an email that mindiquer that my order had been taken into account that was already shipped delivery times was 72 hours maximum we are today Monday 21 And I still have received nothing where is my order god only knows
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Rating: 4 out of 5
Perfect
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Well
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Rating: 1 out of 5
I have not received my order yet.
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Rating: 1 out of 5
navigation on the site is not obvious, no guide sent with the order
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Rating: 4 out of 5
Quality products. Small problem on a hull but well managed by a reactive and accommodating after sales service.
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Rating: 4 out of 5
Well
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Rating: 4 out of 5
Satisfied
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Rating: 4 out of 5
Very good, a notice for this order would have been a plus
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Rating: 4 out of 5
Good products, plenty of choice but shipping costs a little high
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Rating: 4 out of 5
Well
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Rating: 1 out of 5
Unacceptable customer service : due to a stock shortage not visible at the time of the order, the package arrived with many missing elements without even an alert from macmaniack when it was sent. I'm not sure how much I'm going to pay for my order, but I'm sure I'll be able to pay for it. I strongly advise against this.
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Response from MacManiack
Hello, Thank you for sharing your opinion. In view of your comment, your experience does not seem to be satisfactory, and we apologize for the inconvenience caused. I invite you once again to contact our customer support, so that a viable and immediate solution is proposed to you. Sincerely,