The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Unfortunately, the product delivered is not the product ordered, it can happen. But 25 days later, after several exchanges with the after-sales service, I have neither exchange nor refund. It's a pity.
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Mathieu P.
Rating: 1 out of 5
following a purchase from 07/12/2021
I did not receive the item I ordered and did not get a response from customer service regarding the product return
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Gérald C.
Rating: 1 out of 5
following a purchase from 19/11/2021
I ordered a PS4 slim drive. Part received does not match. I'm not sure what to do. But it remains silent. I strongly advise against it, pass your way
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Guillaume B.
Rating: 1 out of 5
following a purchase from 07/12/2021
Never a return from the Sav after an order that does not match the image.
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Jean Claude W.
Rating: 1 out of 5
following a purchase from 03/12/2021
Order: DFQOUUBSK placed on 03/12/2021 15:28:49 The battery kit has been delivered but the seal is not in accordance with the Cde (too large).after complaint I am told that we will return quickly to me to solve the problem, here is almost 10 days and no news. It's a shame, all this for 0,90€...
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Sylvain B.
Rating: 1 out of 5
following a purchase from 30/11/2021
I ordered a charging connector dock for iPhone 7 Plus. I received my order but the charging connector dock was defective, one of the microphones was loose and was walking around in the bag sliding in a simple thin bubble envelope! I reported the defect of the part I received and the after-sales service asked me for photos of the part, photo that I forwarded the next day. More than 8 days later and despite my reminders by mail and Messenger I remain without response from the SAV. So I strongly advise against this site, because they do not take the time to treat the after-sales service of their customers or to bring them an answer. I don't know if I was unlucky or if the parts ordered on the site are of bad quality but in any case, a response from the merchant to the complaints of these customers is still the basis of commercial relations. Conclusion: run away from this website !!!!!!!!!!!
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alain D.
Rating: 1 out of 5
following a purchase from 02/12/2021
iphone 6 battery bought on december 2 received on december 9; it does not hold the charge empties in 4h, number to reach you is an answering machine
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GERVAIS A.
Rating: 5 out of 5
following a purchase from 29/11/2021
CLEAR
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Eric H.
Rating: 5 out of 5
following a purchase from 02/12/2021
Good quality product quickly shipped.
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Richard E.
Rating: 5 out of 5
following a purchase from 01/12/2021
Great, fast delivery!
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François D.
Rating: 1 out of 5
following a purchase from 26/11/2021
Poor quality product
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Danielle J.
Rating: 1 out of 5
following a purchase from 24/11/2021
I bought a NEXUS 6 speaker for my Motorola smartphone. On the site it is not mentioned for which type of smartphone and as I know nothing about it, I thought that the speaker is valid for all Nexus6. The repairman disassembled and reassembled my mobile. Fortunately he did not charge me anything. So not happy
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Damien F.
Rating: 1 out of 5
following a purchase from 20/11/2021
I did not receive the right part and I am waiting for my refund!
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Michel C.
Rating: 1 out of 5
following a purchase from 19/11/2021
This time it's null because the change of address indicated in the comment was not taken into account!
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jean-paul C.
Rating: 5 out of 5
following a purchase from 04/11/2021
order received quickly and after sales service operational and responsive
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Sibylle H.
Rating: 1 out of 5
following a purchase from 13/11/2021
My package arrived broken. Great, it's useless.
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Corine M.
Rating: 5 out of 5
following a purchase from 14/11/2021
Fast, excellent buying advice, received in 24 hours Bravo!!!
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Pierre U.
Rating: 5 out of 5
following a purchase from 07/11/2021
Perfect, fast delivery and product conforms to specifications. Thank you
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Slobodan O.
Rating: 5 out of 5
following a purchase from 31/10/2021
Fast delivery and battery ok.
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pierre M.
Rating: 5 out of 5
following a purchase from 27/10/2021
Nickel seller
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Beat S.
Rating: 5 out of 5
following a purchase from 06/09/2021
Very good hardcover for my old Macbook - looks like new now!
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Claude D.
Rating: 1 out of 5
following a purchase from 24/08/2021
it's a real disaster!!! for an article marked "in stock" at the time of the order it was necessary to wait 2 months before the delivery I made 3 relaunches and at the third relaunch, whereas the site asks me if I want to cancel the order and that I answer "yes refund me" the parcel is dispatched the same day never again
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Bernard G.
Rating: 1 out of 5
following a purchase from 02/08/2021
great 3 months for 3 screws and 4 skates nice achievement
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Angelique P.
Rating: 5 out of 5
following a purchase from 19/10/2021
Fast delivery, satisfied with my purchase
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Alexandre C.
Rating: 1 out of 5
following a purchase from 11/10/2021
Like many things, Macmaniack was better before! I've ordered protective screens that never arrived. I dream of a time when customer service was courteous rather than blaming you, where problems and deliveries were resolved in 48 hours maximum. After years of loyal service and being a spokesperson for this company, it's like Capri, it's over. In short, the Macmaniack of yesteryear is no more and will have at least one less customer!
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Dominique R.
Rating: 5 out of 5
following a purchase from 08/10/2021
Commande arrivée en temps, le Service Client a été réactif et efficace.
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Didier L.
Rating: 5 out of 5
following a purchase from 07/10/2021
Great 👍
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jean paul L.
Rating: 5 out of 5
following a purchase from 05/10/2021
staff who listen to customers
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Marie-Laure Z.
Rating: 5 out of 5
following a purchase from 02/10/2021
Serious
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NATHALIE G.
Rating: 5 out of 5
following a purchase from 03/10/2021
Perfect I am delighted. Everything is in accordance with the order ... very serious site
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Valerie D.
Rating: 5 out of 5
following a purchase from 03/10/2021
Fast and efficient
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Jean-Marc V.
Rating: 5 out of 5
following a purchase from 20/09/2021
Serious and fast, product conforms to the original.
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Aurelie S.
Rating: 5 out of 5
following a purchase from 28/09/2021
I recommend 😄
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Adrien G.
Rating: 5 out of 5
following a purchase from 23/09/2021
Many thanks to MacManiack. Great service!
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Chantal M.
Rating: 5 out of 5
following a purchase from 18/09/2021
Very pleased with the order and the speed of delivery
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Daniel R.
Rating: 5 out of 5
following a purchase from 13/09/2021
Quickly and well. Keep it up.
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Jean-mary G.
Rating: 5 out of 5
following a purchase from 11/09/2021
Perfect
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Najwa E.
Rating: 5 out of 5
following a purchase from 10/09/2021
Fast delivery, order as described.
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emmanuel B.
Rating: 5 out of 5
following a purchase from 09/09/2021
well
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Fabrice L.
Rating: 5 out of 5
following a purchase from 07/09/2021
Item conforms to the description and delivery is very fast
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