The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Doesn't work, then I put the original in. It works.
Translated reviews
Response from MacManiack
Hi Jan, Thank you for your comment and we are sorry to hear that your order is not to your complete satisfaction. It seems that you have not yet contacted our team regarding this possibly defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The MacManiack Team
C
Camille N.
Rating: 1 out of 5
I will never order from this site again !!!!!
Translated reviews
Response from MacManiack
Hello Camille, We thank you for your comment and we are sorry for this new incident. Indeed, some restocking has been delayed in recent months due to the period we are going through, in spite of ourselves, and we apologize for these delays beyond our control. Our team is at your disposal and has reserved you a small surprise by e-mail ;-) Very nice day to you. Sincerely, The MacManiack Team
L
Louise L.
Rating: 1 out of 5
I have received a product twice that does not conform to the specifications or does not work. In view of the urgency of the situation (broken phone) I had to deal with
Translated reviews
Response from MacManiack
Hello Louise, We are sorry for this bad experience... We notice that you did not contact our team directly about this issue. Please feel free to email us at [email protected] to find a solution. We are also available on all social networks if needed. Sincerely, The MacManiack team
R
Renaux J.
Rating: 1 out of 5
not received the order
Translated reviews
Response from MacManiack
Hello, Thank you for your comment and we are sorry that your order has not yet arrived safely. According to the tracking system, the postal address you indicated was unknown, and the package was automatically returned by their services. However, it seems that you have not yet contacted our team about this. In order to clarify this order, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) Have a nice day! Sincerely, The MacManiack Team
S
Sophie F.
Rating: 1 out of 5
The image of the product ordered does not match what I received. Same function for the product but a completely different company. Fast delivery and reasonable costs.
Translated reviews
P
Pablo G.
Rating: 1 out of 5
Order not received.
Translated reviews
J
Jean-Marc C.
Rating: 1 out of 5
The package was picked up at the collection point by a person unknown to our company. Why is it no longer possible to be delivered to your own address?
Translated reviews
Response from MacManiack
Hello Jean-Marc, Thank you for your comment. You have indeed selected the Relais Pickup mode of transport in order to be delivered in a parcel relay at a retailer's, and it is in this sense that our logistics team has shipped your order. Do not hesitate to consult your mailbox, our team has already contacted you about this :-) Rest assured, we always find solutions. See you soon! Sincerely, The MacManiack Team
F
Frederic L.
Rating: 1 out of 5
never received my order!
Translated reviews
Response from MacManiack
Hello Frédéric, Thank you for your comment. Due to the second lockdown and the approach of the holiday season, carriers are experiencing an unprecedented increase in activity. Delivery times may therefore be longer than normal during this period. Do not hesitate to consult your mailbox, our team came back to you because in only 2 days it will be possible to open a complaint with the carrier following this letter sent since the 30/11/2020 by our team. We remain at your entire disposal for any further information, do not hesitate. Sincerely, The MacManiack Team
H
Hafsa B.
Rating: 1 out of 5
I had to send an email to know that the product was available, return is very difficult. I'm waiting to see if I get a refund as I explicitly requested.
Translated reviews
Response from MacManiack
Hello Hafsa, We thank you for your message and we are sorry for this experience... The refund of the part has been done by our team yesterday afternoon, as you already know. We remain available for any further information. A very nice day to you! Sincerely, The MacManiack Team
J
Jérôme H.
Rating: 1 out of 5
Almost 3 weeks and we still haven't received anything! How can we be satisfied?
Translated reviews
Response from MacManiack
Hello Jérôme, We thank you for your message and we are sorry to hear this news :- / Your package was indeed shipped by Colissimo International on 11/25/2020, as indicated by the tracking number that our team sent you by e-mail. It seems that you have not yet contacted us about this delay in delivery due to the carrier. Due to the second lockdown and the approach of the end of year holidays, the carriers are experiencing an unprecedented increase in activity. Delivery times may therefore be longer than normal during this period. However, our team has taken the precaution of requesting an investigation from their department to find out more about this delivery incident. We remain available for any further information and apologize for the inconvenience caused. Have a nice day! The MacManiack Team
J
Jean Marie E.
Rating: 1 out of 5
It is now 25/11 and I still haven't received my order...
Translated reviews
Response from MacManiack
Hello Jean-Marie, We are sorry to see that your order is still pending. It seems that you have not yet contacted our team about this. Your order was shipped on 11/17/2020 from our warehouse, and is currently in the hands of Belgian carriers, whose services are saturated in this particular period. This explains the longer delay. We are sincerely sorry for the inconvenience that this delay, beyond our control, may cause. Do not hesitate to contact us at [email protected] if necessary. Have a great day! The MacManiack Team
F
François-Xavier D.
Rating: 1 out of 5
after 1 week of waiting, I finally receive my package... But the most important thing was missing, the screen was not in the package ....
Translated reviews
Response from MacManiack
Hello François-Xavier, Thank you for your message. We see that this problem has already been solved by our customer support and we are very happy about it. Your second message is currently being processed by our team, you will receive an answer in the next few minutes. Have a nice day. Sincerely, The MacManiack Team
B
bruno B.
Rating: 1 out of 5
I'm not sure if I'm going to be able to use it again, but I'm sure I'll be able to use it again.
Translated reviews
L
Lucas C.
Rating: 1 out of 5
Next day delivery guaranteed, it's been almost 15 days without anything. No
Translated reviews
P
PATRICK M.
Rating: 1 out of 5
Defective product, still waiting for the replacement battery
Translated reviews
L
Lise R.
Rating: 1 out of 5
several times fake coins are sent
Translated reviews
J
José P.
Rating: 1 out of 5
Very bad, an unpleasant experience. I do not recommend it!
Translated reviews
M
Martin D.
Rating: 1 out of 5
I got the glass for my watch call broken!
Translated reviews
N
Nancy L.
Rating: 1 out of 5
The device blocked my xboxeone and impossible to unlock it
Translated reviews
S
Saida A.
Rating: 1 out of 5
I still haven't received my package
Translated reviews
S
Sophie B.
Rating: 1 out of 5
Ordered on 19/08 and only arrived in early October! No information about the restocking of the product, I had to buy a similar product before receiving this one! So useless purchase in the end.
Translated reviews
N
New C.
Rating: 1 out of 5
Still no delivery after 5 weeks of delay, as well as a reminder from me 7 days ago; I received an automatic support email, then the next day an email from a collaborator telling me that my order (which had become complete that day) would leave the same day! No way! I thought I would be able to repair my Iphone 5 odinophone at the beginning of September, (2020!) Still no solution, because no delivery. And "everything" was cashed immediately. There is no delay !
Translated reviews
A
Alain B.
Rating: 1 out of 5
Package not received. Two unanswered emails of complaint. Dishonest.
Translated reviews
L
laurent H.
Rating: 1 out of 5
I have received my order and it is now ready to ship.
Translated reviews
S
sophie R.
Rating: 1 out of 5
I have been sending two emails to return the order and I have not heard from you at all!!!!
Translated reviews
J
Julien P.
Rating: 1 out of 5
Lack of transparency on the delivery time; a wait with no possibility of tracking the order. Lack of information on after-sales service.
Translated reviews
G
Grégory P.
Rating: 1 out of 5
The object (diPhone SE home button) delivered was broken (cut tablecloth).
Translated reviews
J
Jonathan M.
Rating: 1 out of 5
Unfortunately I never received my order... I'm glad it wasn't too expensive. But no package... no envelope... no paper from the post office... too bad
Translated reviews
S
Stéphane C.
Rating: 1 out of 5
I have been ordering for years. For some time now they have no stock, the products are online, you order and the "restocking" estimated at a minimum of 15 days. After a month of waiting no news. After an exchange by mail we are told that we will be reordered within 15 days. Pathetic! No communication, stock not updated, money cashed! I am very disappointed with the evolution of this site which I have been promoting around me for years. I did not send any notice on my last orders which were placed in this way. I've been using this site for years and I'm very disappointed with the way it has evolved.
Translated reviews
N
New C.
Rating: 1 out of 5
The connectors reinstalled in the iphone SE shell were not compatible with the motherboard of my SE (power and lightning). The ON/OFF button pin crimped in the shell was missing so the button was unusable and finally the rear camera support does not hold the camera and a ground wire (?) is missing around the camera, connecting the button to the shell. Totally unusable and a lot of time wasted. Very unfortunate
Translated reviews
K
Kamel H.
Rating: 1 out of 5
I had asked for a return by mail but this one was ignored
Translated reviews
N
New C.
Rating: 1 out of 5
The item did not conform and no one followed up on my complaint. Fortunately, I had paid with PayPal
Translated reviews
A
anne-marie V.
Rating: 1 out of 5
The order was not correct, I was asked to send a photo which I did and I also sent a photo of the model to be replaced. Since then, radio silence! but the battery has been paid for
Translated reviews
S
Sophie M.
Rating: 1 out of 5
I bought a screen at 60% off during the sale period and thought I had a good deal but this one is low end, not bright enough and it looks like it has taken the water somewhere but not at all. I have to change it as soon as it is installed. Very disappointed yet you were my reference site for Apple parts
Translated reviews
N
New C.
Rating: 1 out of 5
I was able to order easily but knowing that they did not have the product in stock they still charged my card and I waited a month to receive half of my order and I am still waiting for the rest of my order I do not recommend this site
Translated reviews
H
Hugo K.
Rating: 1 out of 5
Screen received without tools
Translated reviews
P
patrick C.
Rating: 1 out of 5
The product I received does not correspond to my order.
Translated reviews
D
Deny A.
Rating: 1 out of 5
Hello, time to communicate who you have in stock, if I do not ask, no news for several weeks, and then asks the money back for a miracle two days after battery arrives home. I always enjoy working with you but this latest request lacks communication from you. See you at
Translated reviews
N
New C.
Rating: 1 out of 5
One word : BAD !!! I ordered 2 diPad cases and they sent me 2 diPhone 6 cases instead, it's not really the same ! And when I contacted them to warn them, they said they were out of stock on what I had ordered! I even suspect them of not sending me the right items on purpose to make me wait for what I wanted! I said ok to wait and resend but it's always postponed, so I asked for a refund as well as a refund of the shipping costs but they never wanted to refund me the shipping costs! I'm sure I'll be able to use it again in the future, but I'm not sure I'll be able to use it again. They lost a customer!
Translated reviews
R
Richard R.
Rating: 1 out of 5
You are wrong I asked for the xs Max not xs ufff
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Deutsch 