Customer reviews of MacManiack

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews
5 1 559 67% 4 384 17% 3 108 5% 2 52 2% 1 208 9%

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

1 star review

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anonymous A.
Rating: 1 out of 5
I am not happy with my experience on the site. Indeed, I ordered an apple watch bracelet SKY BLUE and I have, on the contrary, received an apple watch bracelet NIGHT BLUE so absolutely not the product ordered. I tried to send it back but impossible to do the steps explained for the return. I was very disappointed and I do not recommend this site.
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anonymous A.
Rating: 1 out of 5
The order did not match the product description at all. Not compatible!
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anonymous A.
Rating: 1 out of 5
I have ordered from them twice and twice the order was not correct. I didn't say anything the first time and was satisfied with what they sent me. I asked for compensation for my second order, they sent me the wrong items TWICE! A shame!!! I will never order from them again and I don't recommend it to everyone I know.
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anonymous A.
Rating: 1 out of 5
So I'm doing a review again since the last one was deleted...... so bad part received compared to my order and no customer service by phone..... not to mention the orders waiting 15 days while they are marked available at the time of the order.
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Response from MacManiack
Hello Benoit, Your previous review "Received a wifi antenna....." was not published because the purchase experience was not filled in and therefore did not respect the TOS. We apologize if you have not received the part ordered, our support is indeed available by mail to correct this as soon as possible at [email protected], all requests are processed the same day (excluding weekend). Concerning the availability of the products, it is informed on each of our product sheets before the order is placed. Wishing you a good day. The MacManiack team
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anonymous A.
Rating: 1 out of 5
I made an order on Monday, October 14 at 10 am in return in the day I received an email that mindiquer that my order had been taken into account that was already shipped delivery times was 72 hours maximum we are today Monday 21 And I still have received nothing where is my order god only knows
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anonymous A.
Rating: 1 out of 5
I have not received my order yet.
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anonymous A.
Rating: 1 out of 5
navigation on the site is not obvious, no guide sent with the order
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anonymous A.
Rating: 1 out of 5
Unacceptable customer service : due to a stock shortage not visible at the time of the order, the package arrived with many missing elements without even an alert from macmaniack when it was sent. I'm not sure how much I'm going to pay for my order, but I'm sure I'll be able to pay for it. I strongly advise against this.
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Response from MacManiack
Hello, Thank you for sharing your opinion. In view of your comment, your experience does not seem to be satisfactory, and we apologize for the inconvenience caused. I invite you once again to contact our customer support, so that a viable and immediate solution is proposed to you. Sincerely,
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