The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Catastrophe - Clearly used or at least used product. Blind, deaf and dumb customer service. 2 stars because delivery was super fast. I have tried other places than Macway who I usually order from but they won't take me back. I'm curious to see the exciting response I'm going to get to try and clear your name. I wish I could show the picture of the m***** that you sent me for your other customers
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Stéphanie L.
Rating: 4 out of 5
After 2 weeks of waiting, the buttons arrived.
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Abdelouahed H.
Rating: 4 out of 5
I would recommend this service, it is very fast and in the event of an error, the customer service department reacts very quickly.
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Philippe W.
Rating: 4 out of 5
The product is completely compliant but delivery is very long due to a stock shortage.
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Gaetano I.
Rating: 4 out of 5
The item I ordered corresponds to the item described on the website.
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jonathan H.
Rating: 4 out of 5
product conforms and received very quickly!
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Michael G.
Rating: 4 out of 5
Fast delivery! We'll see if the battery ordered for my macbookpro at the end of 2013 holds the charge after a few months of use and how the after-sales service will deal with the problem if there is one ... to be continued.
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Thib B.
Rating: 4 out of 5
I am very pleased with the responsiveness despite the first order not being received. You reacted quickly in order to send the package again.
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Bryan D.
Rating: 4 out of 5
Site ok
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f G.
Rating: 4 out of 5
Very good for the speed of execution and delivery. I'm very pleased with the service and the quality of the product, but I'm not sure if it's in stock or not. I'm very pleased with the service and the quality of the product, and I'm very pleased with the service. I'm very pleased with the service and the quality of the product.
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Jérôme D.
Rating: 4 out of 5
Conforming product already assembled
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Dominique K.
Rating: 4 out of 5
RAS merci
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BERNARD M.
Rating: 4 out of 5
Easy to navigate, except for a small problem with the delivery which took more or less three weeks.
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IAN M.
Rating: 4 out of 5
It takes some skill with the mouse to navigate it. The site and the staff are good - I needed to contact them before I ordered. The product I ordered broke and I have been waiting for a few days for a reply to my complaint with a photo, which leads me to revise my assessment...
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HENRI W.
Rating: 4 out of 5
Fast and efficient
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catherine D.
Rating: 2 out of 5
the description of the contents of the screwdriver kits is not precise enough to make the choice of the model safe.
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Response from MacManiack
Hello Catherine, Thank you for your comment and we are sorry to see that your order did not give you complete satisfaction. It seems that you have not yet contacted our team about this issue. If you need assistance, please contact our team at [email protected] : our team will be happy to help you :-) Have a great day! Sincerely, The MacManiack Team
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Cathy B.
Rating: 4 out of 5
Bon cite
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Sylvie B.
Rating: 4 out of 5
Thanks to the search tool, I easily found the items I needed. My order was delivered quickly, and I am fully satisfied with my items
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Pierre-Adrien C.
Rating: 4 out of 5
Satisfied. I ordered an original quality iPhone 8 screen kit. I received the item in 3 days. Not sure if the part is a real original, but the quality is not far off. For the price (38), I am satisfied.
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jean patrick B.
Rating: 4 out of 5
WELL
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Thomas G.
Rating: 4 out of 5
Despite a small delay due to the supplier. Received article is corresponding to the expectation.
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Stéphane M.
Rating: 4 out of 5
Good overall, just needs a little description of the products
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Marie Z.
Rating: 4 out of 5
Fast delivery in 2 times One cover arrived damaged, the sales department reacted very quickly and sent another one
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François F.
Rating: 4 out of 5
Very good, professional and fast site
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Tom D.
Rating: 4 out of 5
the battery was well packed. They respond to emails in a timely manner. I just wish I had been notified automatically when the stock was empty as I waited without knowing exactly why. The problem was not waiting but not being notified and not having any knowledge of the delay.
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Eric J.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product.
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Beauchamp O.
Rating: 4 out of 5
Well
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Nicolas D.
Rating: 2 out of 5
Very good site and easy to navigate. However... I've been waiting more than a month for an iPad cover and a protective glass and after an email, I'm told that there is no more model and that we are waiting for it. Maybe we should do something to report your unavailability.
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Response from MacManiack
Hello Nicolas, We thank you for your comment and are sorry to hear about your dissatisfaction. In this case, the availability of the products is indicated online, near the button of addition to the basket, and we offer the possibility of pre-ordering, reason for which there is no blocking when you add a product out of stock to the basket. Our team remains at your disposal for any further information and does its best to improve your customer experience. Have a nice day. Sincerely, The MacManiack Team
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Jean-Marc V.
Rating: 4 out of 5
Meets my expectations.
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CAROLE L.
Rating: 4 out of 5
Delivery in good condition
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Louis V.
Rating: 4 out of 5
Everything is ok except for the delivery which is a bit slow. One week to receive the package.
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Matthieu S.
Rating: 4 out of 5
RAS, short delivery time
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Driss A.
Rating: 4 out of 5
Nothing to say Good quality
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Didier R.
Rating: 4 out of 5
Deadlines respected careful packaging but .... It is still complicated to change the battery the tools provided are not solid no instructions for the procedure and no seal offered to ensure the sealing of the screen before closing
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Azrad Didier S.
Rating: 4 out of 5
Well, no problems to report.
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Dr Joseph-Francis N.
Rating: 4 out of 5
Delivery times are still quite long
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Bryantv F.
Rating: 4 out of 5
Good but button and lr and rt it is necessary force for that it works but if not nickel
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Pascal B.
Rating: 2 out of 5
The photo of the battery for iphone6 proposed by macmaniack is identical to the original battery.... but the one delivered is not the one!!! I'm not sure how to get a better idea of what's going on with this one, but I'm sure it's a good one.
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Response from MacManiack
Hello Pascal, Thank you for your comment. However, the photo online of the iPhone 6 Battery (Premium Quality) is absolutely not the photo of an official battery, and for good reason: it is not, as we indicate. It is indeed a compatible part. We also note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if necessary, our team will be happy to help you. Have a nice day. Sincerely, The MacManiack Team Sincerely, The MacManiack Team
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yannick F.
Rating: 4 out of 5
Details to be improved
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olivier D.
Rating: 2 out of 5
Received half an order after more than 1 month and missing item still unavailable .....
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Response from MacManiack
Hello Olivier, Thank you for your comment. The carriers have experienced an unprecedented increase in activity in recent months, and major disruptions from one country to another. Delivery times may therefore be longer than normal during this period and we are sorry for the impact this may have had on this delivery. However, it appears that you have not yet contacted our team regarding this outstanding order. Please contact us at [email protected] and our team will be happy to help you :-) Have a great day! The MacManiack team
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