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Y
Rating: 4 out of 5
WELL RECEIVED, WITHIN THE TIME LIMIT
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Customer reviews of MacManiack
Trust Attestation
8,6
/10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews
Summary of reviews
The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.
Reviews 2 and 4 stars
Reset filtersJ
Rating: 4 out of 5
The site is well done, the equipment received is consistent with the catalog, only small downside the delay ordered 09/01/21 received 20/01/20, despite everything I recommend this merchant.
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T
Rating: 4 out of 5
-The visual sometimes confuses - articles without visual but ambiguous: eg: lcd without visual and full screen ... a hair voluntary not?
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C
Rating: 4 out of 5
A little slow. But delivery ok
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R
Rating: 4 out of 5
Very good, works well
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D
Rating: 4 out of 5
R.A.S
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A
Rating: 2 out of 5
The delivery is very fast so nothing to complain about. On the other hand the quality of the material is absolutely deplorable. It's a shame.
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Response from MacManiack
Hello Arnaud, We are sorry to see that your order does not offer you complete satisfaction. However, it seems that you have not yet contacted our team regarding this possibly defective part. In order to check with our customer support, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you if you take the time to contact us :-) Have a nice day! Sincerely, The MacManiack Team
F
Rating: 4 out of 5
Pleasant service thanks to the team
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A
Rating: 4 out of 5
Easy to use
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B
Rating: 4 out of 5
some very fragile plastic parts
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C
Rating: 4 out of 5
to see the screen "You leave already" is often displayed in an untimely way; otherwise no particular problem.
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G
Rating: 4 out of 5
Good service
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S
Rating: 4 out of 5
........
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A
Rating: 4 out of 5
The site is clear, it is easy to find what I am looking for... it lacks more information to reassure novice repairers like me.
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D
Rating: 4 out of 5
Fast delivery! Nickel battery
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S
Rating: 2 out of 5
I received my order and it was on time.
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Response from MacManiack
Hello Stephanie, Thank you for your comment. It seems that you have not yet contacted our team about this order. The missing item was created as a backorder because it was temporarily out of stock, so that you can receive the rest of your order as soon as possible. You can easily see this in your online customer area. If necessary, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) Have a great day! Sincerely, The MacManiack Team
H
Rating: 4 out of 5
THE PRODUCT CORRESPONDS TO MY EXPECTATIONS.
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B
Rating: 4 out of 5
Very satisfied with this first experience. I was very pleased with the quality of the product and the price.
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H
Rating: 4 out of 5
Very easy to search for the necessary part by model, and everything works, thanks! I had a little trouble with the shipping, because the shipping format I selected was not available, and I had to add 3 via Paypal. But it was quickly fixed.
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D
Rating: 4 out of 5
Apart from the small problem of the delay in delivery, which took almost a month instead of 3 days, the piece arrived well packaged and corresponds to what I ordered. I will not fail to recommend you
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S
Rating: 4 out of 5
Received with a little delay even though it was a Christmas gift
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J
Rating: 4 out of 5
Very fast delivery. Quality of the screwdrivers and plastic accessories is poor. Too bad
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J
Rating: 4 out of 5
bon materiel
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J
Rating: 4 out of 5
The customer service was quite responsive. I've been working in sales, and I know how difficult it is to satisfy the customer and to answer emails. I'm just taking away one star for the fact that it takes a few mail exchanges to find a compromise for the shipping costs (to Belgium at least). I'm very satisfied with the service and the order arrived on time and in perfect condition. Thank you :)
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K
Rating: 4 out of 5
Clear site, delivery slower than expected, packaging was damaged but fortunately the Bluetooth Speaker worked without problems.
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A
Rating: 4 out of 5
Ease of use of the site
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N
Rating: 4 out of 5
Excellent site!
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J
Rating: 4 out of 5
Good product
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E
Rating: 4 out of 5
delivery a little slow
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J
Rating: 4 out of 5
Well
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L
Rating: 4 out of 5
Good transaction
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M
Rating: 4 out of 5
Good product and fast shipping, the package is well protected
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F
Rating: 4 out of 5
It works, it works well
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J
Rating: 4 out of 5
super fast and great
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B
Rating: 2 out of 5
I have received my order and I am very pleased with the service and the quality of the product. I will be back in a few weeks. I've been using it for a while now and I'm not sure if I'll ever get it again. I'm very pleased with the service and the quality of the product.
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Response from MacManiack
Hello, We are sorry for this inconvenience of delivery beyond our control. You had ordered items awaiting restocking (available within 15 days) but upon receipt of our restocking, we came back to you to ship your package as agreed. However, in the meantime, the Belgian Post Office (BPost) has informed us that it is temporarily unable to process parcels due to a saturation of the Belgian network during this holiday season and health crisis. We are sorry about this even if we are also suffering from these effects. We invite you to contact us by e-mail if you wish to find an arrangement. Sincerely yours,
N
Rating: 2 out of 5
Hello I bought a shell from you, a lot of parts do not work, the light does not turn on, when I put the phone on silent it vibrates several times, I wanted to return the product except that I needed a shell as soon as possible for my phone to work
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Response from MacManiack
Hello, We are sorry if the product received does not meet your expectations. However, we note that you have not yet contacted us about this. We invite you to send us an email to [email protected] in order to find a solution as soon as possible. In this waiting, Cordially,
I
Rating: 4 out of 5
The navigation on the site is very good, you can quickly find what you are looking for. The delivery to Germany was expensive, but fast.
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J
Rating: 4 out of 5
Well
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L
Rating: 4 out of 5
Thank you very much for the fast service. I received my order in 3 to 4 days, thank you and good luck to you.
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E
Rating: 4 out of 5
Been a fan of the site for years... A little disappointed on the last order... one product missing and the whole order delayed. It would be necessary to update the stock on the site so that we do not order what is not there. While enjoying the rest? I still recommend Macmaniack
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