Customer reviews of MacManiack

Trust Attestation
8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews
5 1 559 67% 4 384 17% 3 108 5% 2 52 2% 1 208 9%

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 2 and 4 stars

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Gael G.
Rating: 4 out of 5
Great, fast and correct
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Fred M.
Rating: 4 out of 5
I'M SO HAPPY TO HAVE MY DEAR MACBOOK BACK LIKE NEW! ALMOST A YEAR WITHOUT BATTERY WONDERING HOW TO DO IN MARTINIQUE! AND WELL SOLUTION FOUND FOR CHEAP WITH MACMANIA!!! VERY SATISFIED
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Julien C.
Rating: 4 out of 5
The delivery time is a bit long because the product was not in stock at the time of purchase (this was known and marked on the site so I made my purchase knowingly).
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Yolaine G.
Rating: 2 out of 5
I placed my order on Nov 28 at 12pm. I tried to modify it without success and then asked to cancel it on the 29th at 11am before it was shipped. No answer. I received an email on the 30th to tell me that it was being prepared and then shipped! You are fast to send orders but not to answer your customers...
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Response from MacManiack
Hello Yolaine, Thank you for your message :-) Indeed, we do our best to ship your orders quickly and have fewer tools to intercept them efficiently. As we were unable to stop this order before it was shipped, our team sent you a return form allowing you to return it to us, at our expense of course. Upon receipt, we will be able to register your refund request for this order. We remain available if needed, do not hesitate. Sincerely, The MacManiack Team
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Michaël B.
Rating: 4 out of 5
WITH THE TUTOS IT HELPS
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New C.
Rating: 4 out of 5
good reactivity of the site and of my interlocutors
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JEAN L.
Rating: 4 out of 5
Ordered November 2nd. received December 3rd. out of stock. ...otherwise the follow-up, the price and the kindness were perfect.....thanks again
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Cédric F.
Rating: 4 out of 5
The order was easy. However, the product description was not complete: no info if the lightning to jack adapter is a 4 or 3 contacts (with or without microphone). I ordered it hoping that it would take into account the microphone, but it does not.
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Denis P.
Rating: 2 out of 5
I ordered an iPhone 6S battery and received an iPhone 5 battery. Sincerely
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Response from MacManiack
Hello Denis, We are sorry to hear about this information... It seems that you have not yet contacted our team on this subject. In order to start the handling of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) Have a nice day! Sincerely, The MacManiack Team
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ludovic D.
Rating: 4 out of 5
Hello very good for me good reference fast delivery Thank you
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Nathasha B.
Rating: 4 out of 5
Fast reception
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Jean-Mary G.
Rating: 2 out of 5
Order placed on 17/10/2020 Received on 27/11/2020 Can surely do better
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Pierrick L.
Rating: 4 out of 5
Correct site but a little difficult from a smartphone
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Aurore V.
Rating: 4 out of 5
Correct service. The delivery time was correct and the package arrived in good condition.
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Martin M.
Rating: 4 out of 5
Good and of good quality
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Ines B.
Rating: 4 out of 5
The site was responsive to cancel a sale made in error > great However the touch home button I purchased does not seem to work (this is not related to the motherboard as the iPhone has been restored and requires touch ID programming)
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Julien C.
Rating: 4 out of 5
The navigation on the site is correct except for the follow-up of the orders because it is necessary to go in history of the orders which corresponds to orders already made and received Otherwise in the whole it goes?!
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thierry L.
Rating: 4 out of 5
The order is fast and complies with expectations. The only drawback is that it is not possible to trace the order.
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Nicole G.
Rating: 4 out of 5
Fast delivery and very good price
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Christian B.
Rating: 4 out of 5
Good but I had to wait for my parts because they were out of stock!
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Anja H.
Rating: 4 out of 5
First iPhone case arrived damaged, impeccable after-sales service, a new one was immediately sent. Thank you so much!
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Stéphane D.
Rating: 4 out of 5
Very happy with the site after several purchases.
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Pascal P.
Rating: 4 out of 5
Well, the first part of the order arrived on time, but I still have no news about the second part 15 days later
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Christelle L.
Rating: 4 out of 5
Clear site, well listed product categories. Easy to find the right reference. Prices in the average of the market. Useful explanatory video for the assembly.
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Pascal A.
Rating: 4 out of 5
good product, fast delivery
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Sébastien L.
Rating: 4 out of 5
The order, product and service as usual at the top. I'm very happy with the service and the product. I'm very pleased with the service and the quality of the product.
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David B.
Rating: 4 out of 5
Interesting because there are parts that you can't find elsewhere
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Olivier D.
Rating: 4 out of 5
attractive location
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Nadia V.
Rating: 4 out of 5
Fast delivery, very good product, thank you
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Teddy A.
Rating: 4 out of 5
the navigation of the site is very good, the order a little late, but finally well received thank you
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Gabriel L.
Rating: 4 out of 5
Hello, Late delivery, but product in very good condition and perfectly functional. And always thank you for the seriousness of the commercial.
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Philippe V.
Rating: 4 out of 5
The site is clear and easy to use, delivery is very fast and the products are well protected. The supplier did not give them the right reference, the customer service is very available and reactive! I only regret that the reference was not checked before shipping...
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Jérôme G.
Rating: 4 out of 5
I have been using this product for a while now and it is very good. The only downside is that I bought a screwdriver to mount/dismount the battery, even though it came with the necessary tools. It would have been wise to specify this on the description of the item, it would have saved me a totally unnecessary purchase.
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Georges E.
Rating: 4 out of 5
Reliable professional
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Joseph B.
Rating: 4 out of 5
No opinion sorry!
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Serge R.
Rating: 4 out of 5
I am very pleased with the product and the service. It is very good value for money and the price is very good.
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Frédéric C.
Rating: 4 out of 5
nothing to say except the 2 month wait due to a supply problem
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Aymeric D.
Rating: 4 out of 5
Delivered very quickly, no problem
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Jean-Jacques R.
Rating: 4 out of 5
Satisfied with the order, the tutorial that goes with it. Less satisfied with the quality of the plastic tools: two broke.
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Annie claude M.
Rating: 4 out of 5
Article as on the picture satisfied
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