Customer reviews of MacManiack

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8,6 /10
Overall rating: 8,6 out of 10
Based on 2 311 published reviews

Summary of reviews

The online store MacManiack is recognized for its impressive product quality, with many customers noting that their items matched expectations perfectly. The fast shipping service stands out, with multiple reviews highlighting delivery within two days and adherence to promised timelines, enhancing the overall shopping experience. Customers frequently mention the professionalism of customer service, describing them as responsive and efficient in handling inquiries and issues. The careful packaging of products is another positive aspect, ensuring items arrive safely and in good condition.

Reviews 3 and 4 stars

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F
f G.
Rating: 4 out of 5
following a purchase from 03/12/2023
Delivery in two days... top
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Piers F.
Rating: 3 out of 5
following a purchase from 13/11/2023
Impossible to screw the large battery mounting screw back onto the chassis. A pity. Otherwise, the battery seems to work fine. Test in progress
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Eric P.
Rating: 4 out of 5
following a purchase from 18/04/2023
This is great!!! The material is very good and so are the tips in the video. One small criticism: it is difficult to screw in very small screws with a magnetic screwdriver that attracts them but with the wrong orientation. I am overall very satisfied!
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Serkan G.
Rating: 4 out of 5
following a purchase from 04/01/2023
Very good product
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Jordan R.
Rating: 3 out of 5
following a purchase from 17/12/2022
The part for the camera on the screen is missing, what should we do?
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Response from MacManiack
Hello, I invite you to make the request for soap directly on the website in order to launch the exchange procedure.
M
michel D.
Rating: 4 out of 5
following a purchase from 13/12/2022
Very good
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Henri N.
Rating: 4 out of 5
following a purchase from 07/12/2022
Good value for money. Received on time. Thank you
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Carole B.
Rating: 4 out of 5
following a purchase from 11/11/2022
Package received with delay but nothing bad. On the other hand a number on the merchant site would be welcome. I had to investigate to find a phone number which is not very reassuring for the customer when the package does not arrive.
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Response from MacManiack
Thanks to you. Indeed, we are not reachable by phone. Only by mail.
Sincerely Etienne.
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Alain M.
Rating: 4 out of 5
following a purchase from 02/11/2022
Good service, delivery a little long but it's the post office, otherwise defective item but quick response for a refund. Very responsive to my request.
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nathalie H.
Rating: 4 out of 5
following a purchase from 23/10/2022
compliant delivery
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Jean-Jacques S.
Rating: 4 out of 5
following a purchase from 12/09/2021
I know the site very well. Very serious, very reactive, very professional I am, to this day, very satisfied with MacManiack. I am ready to recommend it as I have done before. Sincerely JJ
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Nadine C.
Rating: 3 out of 5
following a purchase from 22/02/2022
Fast delivery and quick response when I reported that I have a return to make. However, since then, I've been waiting more than 15 days for a follow-up to my photo shipment to validate the return...and still nothing!
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Laurent D.
Rating: 4 out of 5
following a purchase from 02/03/2022
Envoi rapide et matériel ok
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thomas H.
Rating: 4 out of 5
following a purchase from 25/02/2022
short delivery time, good product
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Hervé H.
Rating: 4 out of 5
following a purchase from 09/02/2022
Good quality battery already purchased for another iPhone 6 almost 2 years ago and still works well, but a little downside for the removal on their depot with the old address indicated in the mail send. But after a good hour of research I found a new address and the kindness of the staff to make up for my disappointment.
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Thibaut D.
Rating: 4 out of 5
following a purchase from 10/02/2022
Impec
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Sebastien L.
Rating: 4 out of 5
following a purchase from 03/02/2022
Very good after sales service.
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René M.
Rating: 4 out of 5
following a purchase from 25/01/2022
Efficient.
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Bruno S.
Rating: 3 out of 5
following a purchase from 18/01/2022
I find that for an order of drums, the kit of sticking to change the battery should be proposed, it would be a real advice and service
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marc H.
Rating: 4 out of 5
following a purchase from 15/01/2022
conforms to the order good product
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Michel D.
Rating: 4 out of 5
following a purchase from 08/01/2022
MacManiack loses five stars by using the post office and its poor service. One week to deliver is too long. Other than that, satisfied with MacManiack and correct product.
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Pascal H.
Rating: 4 out of 5
following a purchase from 26/12/2021
Hello, The product seems to be well made and conforms to the original. After replacement, everything seems perfectly functional. However, a small drawback: it was delivered to me rather late compared to the announced time of 48h00 to 72h00 (ordered on 26/12 and arrived on 6/01)
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Tania D.
Rating: 4 out of 5
following a purchase from 25/12/2021
Good product I am satisfied
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lecomte J.
Rating: 3 out of 5
following a purchase from 02/12/2021
It's not really what I'm looking for because there is no upper edge to protect the glass. It wasn't visible on the pictures...too bad. I received it 5 days after ordering and paid 3,99€ for shipping!
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JOELLE H.
Rating: 3 out of 5
following a purchase from 11/11/2021
Out of two devices received only one that works. The second does not give any sign of life. I had to replace the two almost completely discharged batteries.
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Pascal D.
Rating: 4 out of 5
following a purchase from 12/09/2021
Conforms to the order
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Omar A.
Rating: 3 out of 5
following a purchase from 08/10/2021
I received my order as described. I have received my order and I am very pleased with the service.
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yann L.
Rating: 4 out of 5
following a purchase from 12/09/2021
TB
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Tania D.
Rating: 4 out of 5
following a purchase from 09/09/2021
Fairly good product Rating 3/5
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Herve P.
Rating: 4 out of 5
following a purchase from 01/09/2021
perfectly
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SOY A.
Rating: 4 out of 5
following a purchase from 08/03/2021
Delivery before the date of expected the package well protected, thank you
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Fréderic P.
Rating: 4 out of 5
following a purchase from 22/07/2021
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Alain F.
Rating: 4 out of 5
following a purchase from 30/07/2021
A small error on the order which required some exchanges with MacManiack but problem solved easily enough thanks to a reactive customer service. The products ordered are compliant and the advice on the tutorials for changing parts is perfect. Changed the parts of my Iphone in less than 20 minutes. Very satisfied.
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Jean-François L.
Rating: 4 out of 5
following a purchase from 13/07/2021
Order delivered on time and Tuto to help replace the product on iPhone to well help
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Ludovic B.
Rating: 4 out of 5
following a purchase from 12/07/2021
First reception not great, but the reaction was of a rare speed.
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Christophe N.
Rating: 4 out of 5
following a purchase from 03/07/2021
Top
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Fabrice R.
Rating: 4 out of 5
following a purchase from 10/06/2021
Correct hull
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Jean-Claude G.
Rating: 4 out of 5
following a purchase from 19/05/2021
Erreur d'envoi des pièces commandés. Erreur rectifiées par e-mail et envoi correcte. Accueil sympa par e-mail
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Jean Marc B.
Rating: 3 out of 5
I received the package after a week, the battery seems to discharge quickly for a new battery.
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Response from MacManiack
Hello,

We thank you for your opinion and are sorry to see that your order does not offer you complete satisfaction.

However, we note that you have not yet contacted our team about this matter: please write to us at [email protected] so that we can be informed of this information and find a solution quickly :-)

Our team wishes you a very nice day and remains at your disposal if needed.

Sincerely,
The MacManiack Team
A
Alain B.
Rating: 4 out of 5
following a purchase from 13/04/2021
Relatively long delay (5 weeks)
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