Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
The orders are extremely easy to place. The shipment of packages is quick. The quality of the packaging is neat and inside your products are vacuum packed in an insulated bag with ice blocks to keep them with perfect humidity. I recommend this Agour house and its perfect products. I am delighted. Several orders placed and always as serious. Best regards, Bruno.
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Serge C.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very good product, after a second order still top quality, nothing to complain about.
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Evelynem L.
Rating: 4 out of 5
following a purchase from 21/12/2024
Pleasant with photos true to the products.
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Daniel C.
Rating: 5 out of 5
following a purchase from 29/12/2024
Navigation on the site is relatively simple and efficient!
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Emile R.
Rating: 5 out of 5
following a purchase from 17/12/2024
Received as it should be, within the announced deadline, perfect.
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Hélène T.
Rating: 5 out of 5
following a purchase from 17/12/2024
Navigation on the site is perfect. I have already placed several orders with Agour. Delivery is always impeccable.
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Jeannine V.
Rating: 5 out of 5
following a purchase from 17/12/2024
Superb delivery times - superb packaging.
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Jean marc P.
Rating: 5 out of 5
following a purchase from 27/12/2024
Very good quality product.
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pascal K.
Rating: 4 out of 5
following a purchase from 26/12/2024
The cheese is really excellent, one of the best I have eaten. The Txistorra is good but could be drier. Order shipped quickly and carefully packaged.
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Response from Maison Agour
We are delighted that our cheese met your expectations, it is a real pride for us. Regarding the txistorra, we take your comment into account. It is a product that is often consumed slightly tender, but we understand that some prefer a drier texture. We will pass your feedback to our workshop for consideration.
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Jeannie T.
Rating: 5 out of 5
following a purchase from 26/12/2024
Very good!
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Severine B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Always very responsive in sending orders. Well-packaged order delivered on time for Christmas. And a very good choice of products, a delight!
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Marie-Josée S.
Rating: 5 out of 5
following a purchase from 23/12/2024
Perfect delivery, very good packaging.
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Fabrice C.
Rating: 5 out of 5
following a purchase from 22/12/2024
Unfortunately, not finding this delicious cheese in supermarkets around Toulouse and not wanting to switch to the competing cheese of the same shape that is found everywhere but is too salty, we turned to online ordering. The cheese is indeed more expensive to buy than in supermarkets but we were very pleasantly surprised by the quality of the packaging, the very fast shipping, and cheeses that can be consumed with a shelf life of two months that we never had in supermarkets. From now on, we will order directly from the producer.
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Michèle J.
Rating: 5 out of 5
following a purchase from 21/12/2024
Hello, very happy we had a great time.
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Vincent D.
Rating: 4 out of 5
following a purchase from 11/12/2024
Very good.
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Michel Q.
Rating: 2 out of 5
following a purchase from 09/12/2024
Don't waste my time. I have already given my feedback. Happy New Year and correct your display error. MQ.
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Anne-Marie F.
Rating: 5 out of 5
following a purchase from 11/12/2024
It was a gift for my daughters.
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Franck C.
Rating: 5 out of 5
following a purchase from 17/12/2024
Very well-designed site, you can find all the products with a very complete description and useful advice. An excellent range of products and particularly concerning us, the Ossau Iraty. The best we have been able to taste. A marvel for the taste buds. Quick and careful shipping. Excellent in all areas. To discover and rediscover for the greatest pleasure.
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Martine P.
Rating: 5 out of 5
following a purchase from 17/12/2024
Excellent products to consume without moderation!! Thank you.
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Elisabeth M.
Rating: 5 out of 5
following a purchase from 05/12/2024
Wonderful.
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Alexianne E.
Rating: 5 out of 5
following a purchase from 10/12/2024
The products are delicious... appreciated by the person to whom they were offered.
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CORINNE B.
Rating: 5 out of 5
following a purchase from 09/12/2024
I ordered an Agour product for Christmas that I unfortunately could not pick up at the relay point. The Agour house made an express delivery and I received my package on time. I thank them for their seriousness. I am also very satisfied with the quality of the ham. I recommend!
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Anne-Marie F.
Rating: 5 out of 5
following a purchase from 11/12/2024
It was for my daughters' Christmas!!!
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Mercedes C.
Rating: 5 out of 5
following a purchase from 18/12/2024
Excellent products to always keep in mind. Very satisfied.
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Eric J.
Rating: 5 out of 5
following a purchase from 02/12/2024
Easy ordering and delivery. Good information on the arrival of the order.
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SYLVIE P.
Rating: 5 out of 5
following a purchase from 18/12/2024
The delivery was quick, the order is simple on the site, I recommend this site, I will order cheese and charcuterie again.
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Didier F.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good products. Very pleasant customer service. I recommend.
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bruno L.
Rating: 5 out of 5
following a purchase from 16/12/2024
Very good.
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Laëtitia R.
Rating: 5 out of 5
following a purchase from 05/12/2024
We had a great time, nothing to complain about, I think I will order soon.
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Pascal D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Hello, Exceptional quality of products, sometimes a bit expensive but really delicious. Impeccable delivery.
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samuel V.
Rating: 2 out of 5
following a purchase from 16/12/2024
Fast delivery time, product arrived in good condition but it's the first time I eat a Basque cake that is so bad, it's a shame.
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Response from Maison Agour
Hello, Thank you for your feedback. We are surprised by your comment, as our Basque cake, made artisanally according to a traditional recipe, usually meets with great success among our customers. We would like to know more to better understand your feelings. If you could specify what did not meet your expectations, it would help us check that there was no problem with this particular batch. We remain at your disposal and hope to have the opportunity to fully satisfy you during your next order. Best regards, Louise, Maison Agour.
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DANGOUMAU C.
Rating: 5 out of 5
following a purchase from 16/12/2024
Excellent products
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jean christophe L.
Rating: 5 out of 5
following a purchase from 04/12/2024
the site is great and your customer service is too
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Agata Ida D.
Rating: 5 out of 5
following a purchase from 05/12/2024
perfect
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Sandrine I.
Rating: 5 out of 5
following a purchase from 15/12/2024
Super happy with our order, the Pimençon is so good as well as all your products, we will recommend for sure! Happy
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Francis D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Compliant and fast
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CHRISTIAN V.
Rating: 5 out of 5
following a purchase from 02/12/2024
easy navigation
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Sylvain O.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect timing and content!
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Thierry V.
Rating: 5 out of 5
following a purchase from 14/12/2024
Serious company and excellent product
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MARIE-CAROLINE P.
Rating: 5 out of 5
following a purchase from 14/12/2024
excellent products, fast delivery and very well packaged! I highly recommend!!
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