English
★★★★★
based on 1915 reviews published
Latest customer reviews
Delivery as agreed and of course the quality of the products.
Always perfect. Fresh products, well packaged. Fast delivery.
Very good products
Still very satisfied with my order: excellent goat cheese and delivery always so fast and in perfect condition.
Hello, fast delivery respected, products always top-notch, everything is fine, I recommend. Thank you.
Very good products, and very important responsive company in case of delivery error products. Well done
Easy order and excellent products
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Top thank you!
Super. What great compliments. Already for the orders, a perfect follow-up, reactive and extremely fast. And for the quality of the cheeses. For my daughter's wedding, 120 people. Only compliments from the helpers, the guests, the owner of the castle. Despite a meal that was already quite complete, the well-stocked cheese platters were a hit and came back empty. This is rare according to the manager who supervised the service. Really excellent. Thank you.
Excellent product
I did not receive my order completely damaged due to the carrier although my account was debited the amount of my order
Package arrived well with a 1-day delay. !!! Fortunately, I had requested the refrigerated pack which arrived well melted.
Thank you for taking the time to share your experience.
We are sorry to learn that your package arrived with a one-day delay. Despite this setback beyond our control, we are pleased to note that the refrigerated pack helped to properly preserve your products during transport.
We remain attentive to this type of situation and work with our carriers to ensure the best possible quality of service.
If you have any questions regarding your delivery or the condition of the received products, our after-sales service is at your disposal at the following address: [email protected].
We look forward to fully satisfying you on your next order.
Best regards,
Maison Agour Etxea
As always, it was perfect!!!!
Perfect for the order and the cheeses, however the expiration date is too tight.
Outstanding Company and old fashioned cheese
I would like to know how to preserve it while taking a thin slice per day, thank you for responding to me
Thank you for your message.
The preservation method may vary depending on the product in question. To provide you with the most suitable answer, could you please specify which cheese or product it is?
We will be happy to advise you on how to best preserve its flavors throughout your tasting.
We invite you to contact our after-sales service at the following address: [email protected]
Best regards,
Maison Agour Etxea
Very surprised by the speed with which my order was processed. And the product was excellent.
Super delicious
Shipping speed Product well packaged and excellent for a 4-month cheese Next purchase I will try the 6-month one, it's soft and melts in the mouth even better with good country bread or rye I don't like sweet and salty so I can't try it with black cherry jam You have won me over
EXCELLENT. I will soon reorder because I shared my first order with my friends and family. See you very soon
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The products offered by Maison Agour are tasty and refined.
Very good cheese and superior quality! Careful packaging and fast delivery. I recommend the Agour house.
Timely delivery and quality product.
I highly recommend the products of this company. Very good references. I have been ordering for about a year and I have never been disappointed. For those who love good cheese, don't hesitate to order... you won't be disappointed.
We sincerely thank you for your loyalty and for this very nice review.
We are delighted to have been with you for a year now and to know that our products always meet your expectations. Your recommendation is the greatest reward for our team, which passionately selects quality cheeses and authentic specialties.
Thank you again for your renewed trust and for the time spent sharing your experience.
We look forward to delighting you again very soon!
Maison Agour Etxea
I bought 2 pieces of natural sheep cheese, very good taste, correct quality/price ratio, delivery time respected. I will place orders again soon.
Very good
Excellent products that I have recommended to my circle. I will recommend.
We are really very satisfied, the products are all excellent, especially the sheep blue cheese that we buy in large quantities
Very good cheese!
I am satisfied with my order
Very good
High quality cheeses. Fast and easy website. Very difficult to claim.
On-time delivery, and excellent cheese, highly recommended.
Thank you, everything was very appreciated. Best regards, Sylvie Langlet
Order received product top!!
Thank you for your trust.
We are delighted that your order pleased you and that our products met your expectations!
Looking forward to delighting you again very soon.
Maison Agour Etxea
Very good, but just after my order, I saw a great promo. So, I paid too much
Thank you for your trust.
We are delighted that you liked our products.
Regarding promotional offers, these are scheduled for specific dates within a well-defined framework and unfortunately cannot be anticipated.
However, we do offer promotional operations throughout the year so that everyone can benefit at different times.
Looking forward to delighting you again very soon.
Maison Agour Etxea
The delivery, the packaging was perfect, and what can I say about the OSSO-IRATY... which is absolutely magnificent to taste alone or with gourmet friends BRAVO !!
Package supposed to arrive in 24h/48h Arrived 4 days later and the expiration date exceeded by 2 days. Called 5 times without follow-up, the receptionist sent an email without follow-up as well. I will not let this go and lose not only the money I paid without cheese that I cannot consume
We are sincerely sorry for this situation and fully understand your dissatisfaction.
Our after-sales service has tried to contact you several times by email as well as by phone, without being able to get a response or communicate with you. We wanted to inform you about the conditions for handling, the shipping methods, and the compensation provided in case of preparation problems.
Regarding the expired expiration date, this remains a very rare case to which we pay particular attention. In order to process your file under the best conditions, we invite you to contact our after-sales service by sending us visuals of the batch number as well as the DLUO at the following address: [email protected]
We remain at your disposal to find an appropriate solution.
Maison Agour Etxea