Customer reviews of Maison Agour

9,4 /10

Based on 1 977 published reviews

5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 1, 2 and 5 stars

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MARTINE S.

Published on 01/03/2025 à 16h16 following a purchase from 19/02/2025

Always true to themselves, very well packaged order and especially excellent products. I recommend. Quality-price ratio 20/20.

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Pierre Louis P.

Published on 28/02/2025 à 16h03 following a purchase from 08/02/2025

Serious

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Serge C.

Published on 26/02/2025 à 20h54 following a purchase from 16/02/2025

Received the box with several specialties always excellent quality I recommend the Agour house

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Philippe M.

Published on 26/02/2025 à 11h36 following a purchase from 15/02/2025

Very good

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Rafael B.

Published on 25/02/2025 à 13h52 following a purchase from 15/02/2025

They make their products with love and care. and they care about much more than just professional shipping

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Nathalie C.

Published on 23/02/2025 à 16h57 following a purchase from 03/02/2025

Awful experience. One order = messages every day. People looking for local products do not want to be flooded with messages. ENOUGH OF THE SALES PITCH. I am a customer! Not an object to be milked for every last penny. Just for that, my first order will be my last.

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Response from Maison Agour Published on 24/02/2025

Hello, We are sorry that our communication was perceived as too insistent. We understand your point of view and we do not wish to inconvenience our customers in any way. If you wish, you can unsubscribe from our emails with one click via the link at the bottom of each message. We also take your feedback into account to improve our approach. We still hope that the products received have satisfied you. Best regards, The Agour team.

Etienne V.

Published on 23/02/2025 à 10h10 following a purchase from 02/02/2025

Very good

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Mirela A.

Published on 22/02/2025 à 22h05 following a purchase from 12/02/2025

Super quality. Very well designed packaging. And kindness. Thank you.

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Didier B.

Published on 22/02/2025 à 13h50 following a purchase from 11/02/2025

I am very satisfied with the navigation on the site and satisfied with the delivery, everything suits me.

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Danielle E.

Published on 20/02/2025 à 10h39 following a purchase from 09/02/2025

Very good experience. The products are always excellent.

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Philippe A.

Published on 18/02/2025 à 08h33 following a purchase from 05/02/2025

Very good products

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Xabier L.

Published on 17/02/2025 à 20h02 following a purchase from 07/02/2025

Everything was correct and quick.

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Jorin L.

Published on 17/02/2025 à 14h26 following a purchase from 07/02/2025

Fast delivery, very good quality, reasonable price: what more could you ask for? Thank you from Germany!

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JEAN-LOUIS G.

Published on 14/02/2025 à 10h58 following a purchase from 21/01/2025

I can't speak about the products yet before consuming them, but regarding the delivery, I want to point out that Agour quickly resent the order that was stuck at the pickup point due to lack of good information.

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Marie-Josée S.

Published on 12/02/2025 à 22h38 following a purchase from 02/02/2025

Very satisfied with the ordered products. Fast delivery and very good packaging. Clear and easy-to-access site.

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frederic B.

Published on 12/02/2025 à 19h47 following a purchase from 23/01/2025

Perfect delivery, and especially excellent ham!!!

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Antonio C.

Published on 12/02/2025 à 12h39 following a purchase from 01/02/2025

Perfect and very fast shipping. The cheese is delicious and this is the second time I buy it. I recommend buying it with your eyes closed!

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JOEL H.

Published on 12/02/2025 à 11h30 following a purchase from 22/01/2025

VERY GOOD CAREFUL SERVICE

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Janine M.

Published on 11/02/2025 à 11h58 following a purchase from 31/01/2025

Very well packaged, fast. Excellent products.

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Anne-Marie M.

Published on 10/02/2025 à 22h00 following a purchase from 31/01/2025

Excellent, I will recommend.

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Christian K.

Published on 07/02/2025 à 11h49 following a purchase from 17/01/2025

Extraordinary quality and know-how. I am very impressed by the quality of these products.

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Marc G.

Published on 06/02/2025 à 22h23 following a purchase from 17/01/2025

Everything was top-notch.

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veronique P.

Published on 05/02/2025 à 07h53 following a purchase from 15/01/2025

Very accessible and secure site, delivery in 48 hours, excellent products.

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Catherine G.

Published on 04/02/2025 à 20h58 following a purchase from 15/01/2025

Very good cheese, especially the small Agour, rich in flavor.

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Antonia B.

Published on 04/02/2025 à 19h54 following a purchase from 15/01/2025

Nothing to report. All OK.

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Saul K.

Published on 03/02/2025 à 17h29 following a purchase from 22/01/2025

Attentive welcome, quality boxes, I plan to reorder.

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SAINT-PIERRE N.

Published on 02/02/2025 à 21h14 following a purchase from 22/01/2025

Very good products, impeccable delivery.

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Jean-Michel S.

Published on 02/02/2025 à 19h34 following a purchase from 21/01/2025

Perfect as usual.

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Marie-Christine V.

Published on 02/02/2025 à 12h42 following a purchase from 22/01/2025

A simple complaint, I would have liked rolled ventrèche. Thank you.

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MICHELLE L.

Published on 02/02/2025 à 10h09 following a purchase from 22/01/2025

Very good product, well packaged, meets my expectations, I recommend.

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MARCEL R.

Published on 02/02/2025 à 09h10 following a purchase from 22/01/2025

Very good product, perfect packaging and delivery.

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Christophe B.

Published on 02/02/2025 à 08h55 following a purchase from 22/01/2025

Incomplete order, missing 1 kg of cheese, missing free jam, and especially missing insulated bag with Free pack, so cold chain not respected and especially order received two days after the expected date, so two days of uncertain storage, surely not in a cold room.

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Response from Maison Agour Published on 03/02/2025

Hello, We are really sorry for these oversights, it is our mistake and we apologize. We have just immediately processed the refund for the missing products. Regarding the delivery delay, this is unfortunately due to the carrier and is beyond our control. That said, rest assured about the preservation of the cheeses: with the current temperatures and their vacuum packaging, they have not been at risk. Again, our sincere apologies for these inconveniences. We hope that despite this, you will enjoy your order. Best regards, The Agour team.

Laure C.

Published on 02/02/2025 à 08h34 following a purchase from 22/01/2025

Excellent products, very fast shipping.

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FREDERIC H.

Published on 01/02/2025 à 21h12 following a purchase from 22/01/2025

Fast delivery, careful packaging.

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Marie Claire L.

Published on 01/02/2025 à 20h13 following a purchase from 22/01/2025

I discovered Agour during a stay in the Basque Country. I visited the facility and bought cheese, I recommend it so much I find it good.....

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Michel S.

Published on 01/02/2025 à 10h44 following a purchase from 21/01/2025

Perfect. Very good products. A small dispute resolved quickly by the very responsive customer service.

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françoise L.

Published on 01/02/2025 à 09h13 following a purchase from 21/01/2025

Very good product, fast and serious shipping.

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Nathalie B.

Published on 31/01/2025 à 12h47 following a purchase from 20/01/2025

I recommend your company, nothing to say, it's perfect from order to delivery.

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Serge C.

Published on 31/01/2025 à 08h13 following a purchase from 20/01/2025

Perfect in all areas, very good products, I highly recommend the Agour house.

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Serge R.

Published on 30/01/2025 à 22h35 following a purchase from 20/01/2025

Exceptional.

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