Customer reviews of Maison Agour

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 1, 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/03/2023
Hello I already knew the cheese and the pepper and they are simply impeccable very good product true to the reputation good continuation to all the teams
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/03/2023
Order delivered quickly, fresh with Chronofresh, super products and pleasant and clear site. Very happy with my purchases!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2023
Everything was well organized.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/03/2023
FAST AND QUALITY
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/03/2023
The products are still as delicious, the shipment is perfectly protected, you can indulge without fear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/03/2023
perfect service and excellent products, a sweet pleasure
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/02/2023
Perfect site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Perfect, very fast.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
everything is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2023
Everything was perfect
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/03/2023
Even if these products are not made by you and you are only the distributors, I do not accept to pay 50% more than at the producer itself. For this reason, even if some of your products interest me, I will not order anything from you anymore and your €5 discount will not change anything. Best regards
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2023
This is the first time I order from Agour but I am happy because I have good explanations and my order was very well packaged I will reorder thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/03/2023
Very good advice for excellent local products. A top delivery service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Stupendous cheeses made by Agour. The preparation and shipping in 72 hours, perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
It was my first order and I was a bit anxious. Unnecessarily. Extremely fast delivery. Careful packaging and delicious products. I am enjoying it. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2023
Speed of order reception and the high quality of the products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2023
Perfect as always thank you for the extra gift
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2023
Very good very fast transport and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2023
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2023
Easy navigation on the site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2023
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2023
Absolutely perfect, from advice to packaging, I found my new cheese supplier 🤩
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2023
A great cheese!! One of the best I have tried so far. Regards
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2023
Quick transaction. Less satisfied with the delivery person...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Excellent service and product. I always make sure to order an old reserve tomme from Agour during my stay in France to take back with me where I live in Namibia. Perfect delivery as planned.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/01/2023
Always happy with this superb truffle cheese.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2023
Functional and intuitive
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2023
Careful and very fast shipping, the recipients are delighted thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
As always excellent products The only minor downside is that I would enjoy being able to order smaller quantities of certain products, for a single person the packaging is not always suitable But I will continue to order my guilty pleasures
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2023
Always very satisfied with my products, very good quality price. Very serious company. To recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2023
A delivery within 24 hours with perfect packaging for Basque country products that delighted my family. Thank you and congratulations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2023
Deadline met, quality products, excellent!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
Very good cheeses. I was looking for an AOP for certified quality. And you can also choose your level of maturity. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2023
Good quality and a quick shipment of the package despite an order by check thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2023
I have already ordered a whole ham with bone that has been cured for 9 months for the second time and it is still excellent. Thank you very much! And I can't wait for the third one!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/01/2023
Correct delivery, very good jam, cheese is being tasted.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/12/2022
I ordered, as stated in the photo, 3 bottles of wine from the 2017 vintage and unfortunately I received 3 bottles from 2018... very disappointed, I will never order from their site again.
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Response from Maison Agour
Hello, we cannot change the photo with every stock change. It is stated in the description of all our wine bottles that the photo is not contractual, in this sense, we sent you the vintage that we had in stock at that time. Furthermore, the 2017 vintage of this wine is no longer available for sale anywhere. Next time, please remember to ask which vintage is in stock before placing your order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Perfect reception and ultra-fast delivery in perfect packaging of the product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
Excellent quality products. Efficient transport with respect for cold. Unbeatable quality/price. PURCHASE WITH COMPLETE CONFIDENCE
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