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A
Rating: 5 out of 5
Very serious company, excellent products. Very good value for money. Highly recommend.
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 2 046 published reviews
Summary of reviews
The store consistently delivers cheese and related products that customers describe as delicious and repeatedly praised for taste and quality, with many noting a real enjoyment of variety such as cow cheese with summer truffle and Basque cakes. Delivery is frequently highlighted as fast and well wrapped, with multiple mentions of maintaining cold chain and secure packaging, and customers appreciate efficient service and careful handling. Customer service and reliability are reflected in positive remarks about responsiveness, professional handling, and dependable product quality, with customers returning for future orders and recommending the store to others.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
This is my 7th order. Everything is perfect and the quality of the products is exceptional
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A
Rating: 5 out of 5
Perfect, both the product and the delivery, the packaging. Thank you
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A
Rating: 5 out of 5
As usual, excellent products
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A
Rating: 5 out of 5
Clear site and quick product search. Great products
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Excellent product
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very happy with my order: received quickly, excellent products and well protected for shipping
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A
Rating: 5 out of 5
Clear site. Order quickly shipped
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A
Rating: 5 out of 5
Super fast, neat and excellent
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A
Rating: 2 out of 5
Delivery time not respected. 6 days instead of 1 as planned on the site without knowing how the food product was stored
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Response from Maison Agour
Hello, Our apologies for the abnormally long delivery time. The order was placed on the 10th and shipped on the 11th. Unfortunately, we cannot do better on our side. As part of our contract with TNT, it is stipulated delivery in 24h but unfortunately TNT has failed this time. The parcel was only presented on the 15th, which is 3 days of delay attributable to the carrier. You were absent and the parcel was therefore re-delivered the next day. The product you purchased (ham with bone) does not require cold storage, so between the cold packs and the cooler that can maintain a temperature below 20° for 2/3 days, the ham should not have suffered too much. If necessary, do not hesitate to contact us. Best regards, Maison Agour
A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Very good site I recommend
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A
Rating: 5 out of 5
Quick order, impeccable delivery,
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A
Rating: 5 out of 5
Everything is perfect! The site, the delivery and especially this ham which has an excellent taste. A loyal customer that I will continue to be! Bravo and thank you
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A
Rating: 5 out of 5
The website is smooth and precise. The products are of very good quality. Always a treat!
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A
Rating: 5 out of 5
Hello, While waiting to return to the Basque Country, I am enjoying your ice creams in Alsace. Quick and efficient order. Thank you
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A
Rating: 5 out of 5
Order quickly shipped, upon receipt of the parcel the cheeses were very well packaged, well protected with ice packs
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A
Rating: 5 out of 5
Hello, this is my third order of ham and cheese from Agour. Fast delivery, on time and appropriate packaging conditions. High quality product! A delight :-)
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good, quality
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A
Rating: 5 out of 5
you have quality cheeses. I regularly order for ~100 euros or 3 kg every ~3 months. I am a very big cheese lover.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Careful service, I recommend
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A
Rating: 5 out of 5
Received on time. The box was a bit damaged but not serious for the contents.
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A
Rating: 5 out of 5
Very good cheeses, I order regularly
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A
Rating: 5 out of 5
A delight
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A
Rating: 5 out of 5
Fast. Convenient
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A
Rating: 5 out of 5
Very easy and pleasant navigation. Fast delivery. Well-packaged products. Above all, excellent products. I have ordered several times and have never been disappointed.
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A
Rating: 5 out of 5
I am very satisfied
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A
Rating: 5 out of 5
No problem placing the order, very well explained
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A
Rating: 5 out of 5
Very easy contact via chat, quick responses. Order placed on Tuesday noon, ham and support package received on Thursday morning. 12-month ham from farmed pork, excellent. No regrets and I recommend the address
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A
Rating: 5 out of 5
Impeccable package, cold chain respected.
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A
Rating: 5 out of 5
Perfect packaging with ice packs and an insulated bag. The cheese was nice and fresh.
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A
Rating: 5 out of 5
Easy, fast, efficient
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A
Rating: 5 out of 5
Order received as expected, very well packaged, the ham is excellent, I recommend this site
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
ham received very well packaged and of very good taste quality; the only problem was that I did not receive my package at home. (I was present at my home that day.)
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A
Rating: 5 out of 5
Very serious site, perfect shipping and packaging with a follow-up that meets expectations, very merchant, a little + in my package, I can only encourage you to order. There will be a next order, that's for sure. I recommend +++++++++
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