English 
C
Rating: 5 out of 5
very good product, delighted with this first order
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
excellent products; serious about packaging and delivery. Nothing to report.
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D
Rating: 1 out of 5
The relay point was changed without my consent far from my home and I couldn't pick up the product! Unacceptable!!!
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Response from Maison Agour
Sir,
We are sincerely sorry to learn that your experience did not meet your expectations.
The satisfaction of our customers is at the heart of the commitments of Maison Agour Etxea, and your feedback is taken with the utmost attention.
In order to provide you with a personalized response and ensure follow-up on your request, we invite you to contact our dedicated service at the following address: [email protected]
We remain fully committed to finding a solution and providing you with complete satisfaction.
Maison Agour Etxea
We are sincerely sorry to learn that your experience did not meet your expectations.
The satisfaction of our customers is at the heart of the commitments of Maison Agour Etxea, and your feedback is taken with the utmost attention.
In order to provide you with a personalized response and ensure follow-up on your request, we invite you to contact our dedicated service at the following address: [email protected]
We remain fully committed to finding a solution and providing you with complete satisfaction.
Maison Agour Etxea
D
Rating: 5 out of 5
Very satisfied with the delicious cheeses. I highly recommend it for buying cheeses.
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P
Rating: 5 out of 5
.
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L
Rating: 5 out of 5
Excellent cheeses
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C
Rating: 5 out of 5
Very good. The delivered products are very good.
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D
Rating: 5 out of 5
Very good sheep cheese. The package arrived 2 days after the order, perfect!
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A
Rating: 5 out of 5
Excellent perfect, don't change anything, thank you. Best regards Anne Choblet LE CARROUR
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J
Rating: 5 out of 5
Delivery at the TOP, Cheese at the expected level (a delight) I highly recommend
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R
Rating: 5 out of 5
Very serious cheese shop, after a delivery mistake, quick and effective reaction, impeccable delivery, nothing to say except: CONGRATULATIONS... I will now become a loyal customer, keep it up...
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F
Rating: 5 out of 5
Very surprised by the quality of the products and by the seriousness of the shipper. I recommend the seller and I would recommend on this site
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R
Rating: 5 out of 5
Good evening very good product a golden globes for you I love it !!!!! Thank you
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M
Rating: 5 out of 5
Very satisfied, I recommend Maison Agour! Delicious cheeses!
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F
Rating: 5 out of 5
These are really beautiful cheeses. Fast shipping and excellent packaging
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P
Rating: 5 out of 5
Well received delivery and perfect packaging
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M
Rating: 5 out of 5
Magnificent products
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C
Rating: 5 out of 5
Nothing to say but perfect.
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L
Rating: 5 out of 5
Very good cheese
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P
Rating: 5 out of 5
Great very good product
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A
Rating: 5 out of 5
Charmed by the products. I recommend
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J
Rating: 5 out of 5
Fast delivery and excellent quality product
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L
Rating: 5 out of 5
I will recommend it again in the future
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J
Rating: 5 out of 5
Excellent in every way.
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P
Rating: 5 out of 5
Very good product I will recommend it as soon as possible thank you
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D
Rating: 5 out of 5
Fast delivery, cheese always delicious
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M
Rating: 5 out of 5
Very good cheese, I will definitely buy it
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M
Rating: 5 out of 5
excellent!
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A
Rating: 5 out of 5
Professional, reaction, good value for money
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L
Rating: 5 out of 5
Very satisfied as with every order
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S
Rating: 5 out of 5
Very good the Ossau Iraty sheep cheese
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G
Rating: 5 out of 5
Excellent
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M
Rating: 5 out of 5
Excellent product and delivered quickly in good condition
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C
Rating: 2 out of 5
Too much fat on the ham. Message already sent regarding this
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Response from Maison Agour
Mr. Fior,
Thank you for your message.
We are sorry to learn that our thin slices of Bayonne Ham IGP 12 months did not bring you complete satisfaction.
We take your remark regarding the presence of fat on the ham into account.
Your message has been forwarded to our teams so that they can take it into consideration.
Please do not hesitate to contact our quality service, with visuals if possible, at the following address: [email protected].
Best regards,
Maison Agour Etxea
Thank you for your message.
We are sorry to learn that our thin slices of Bayonne Ham IGP 12 months did not bring you complete satisfaction.
We take your remark regarding the presence of fat on the ham into account.
Your message has been forwarded to our teams so that they can take it into consideration.
Please do not hesitate to contact our quality service, with visuals if possible, at the following address: [email protected].
Best regards,
Maison Agour Etxea
M
Rating: 5 out of 5
Only quality products !!!!
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T
Rating: 5 out of 5
Excellent product and very fast delivery, I recommend 100%
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J
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Very good product
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T
Rating: 5 out of 5
Perfect in every way, easy order, processed quickly, perfect package upon receipt, delicious cheese.
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