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N
Rating: 5 out of 5
So good, terribly addictive!!!
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Reviews 1, 3, 4 and 5 stars
Reset filtersH
Rating: 3 out of 5
My package arrived in excellent condition, beautifully packaged. Unfortunately, I haven't tasted it yet. Christmas hasn't arrived yet. But having lived 12 years in Pau, I know the products and I have never been disappointed with the local products. After the holidays, I am sure of the compliments.
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Response from Maison Agour
easy, efficient, compliant
L
Rating: 3 out of 5
I ordered several times on this site. Very dissatisfied with my last order of ham.
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Response from Maison Agour
Thank you for your message and your loyalty to our site. We are sorry to hear that your last order of ham did not meet your expectations. Could you please provide us with more details about what went wrong? This will help us understand better and find a solution. For any comments or issues, feel free to call us or contact us directly by email. This allows us to respond more quickly to satisfy you.
V
Rating: 5 out of 5
Everything is OK, even the souvenirs.
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D
Rating: 5 out of 5
Fast delivery, excellent products. Experience to renew without delay.
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B
Rating: 5 out of 5
Reliable site. Good product quality. Nothing to say. Thank you.
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L
Rating: 4 out of 5
Serious site and good products!
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L
Rating: 5 out of 5
Efficient and clear.
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M
Rating: 5 out of 5
User-friendly site. The products are very good. The customer service is efficient and very friendly. Timely delivery, package in excellent condition. Thank you.
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M
Rating: 5 out of 5
Always very satisfied in every way with Maison Agour.
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A
Rating: 5 out of 5
Excellent, I love its flavor. I will gladly come back to you and order L'Osseau-Iraty Grand affinage, and especially a top packaging; vacuum and bubble wrap really protect. Thank you and see you soon.
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N
Rating: 5 out of 5
I give 5 to Agour but my package was in transit between December 7 and 9, and I had to call DHL for news. They then noted to prioritize it as a food package and I received it the next day.
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J
Rating: 5 out of 5
Product quality. However, there was a delivery problem within the expected time due to the DPD carrier not respecting the indicated shipping time, i.e., 48 hours after the package was picked up according to the information provided by Agour.
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J
Rating: 5 out of 5
High-end ham (shh, don't tell anyone), creamy cow cheese to die for, and Ossau Iraty: a delight, sorry the Basque cake is not as good as the one my wife makes (when she doesn't have a broken arm :-).
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F
Rating: 4 out of 5
Order placed on 12/2. Shipped on 12/5. DPD carrier informs me of a delivery on 12/6. On Friday 12/6 at 11 am, I received an email informing me that my order could not be delivered. DPD La Roche sur Yon does not deliver on Saturdays, so my order was delivered on Monday 12/9. The delivery person told me that the depot was not heated, and fortunately, we are in December. Cheeses well packaged. But taking the risk of sending a package on a Thursday with a carrier that does not deliver on Saturday, the 24/48h delivery cannot be guaranteed.
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L
Rating: 5 out of 5
The chosen cheese has unanimous approval and is almost finished. The dried tenderloin is well started! Everything is fine.
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N
Rating: 5 out of 5
As usual, quality product.
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D
Rating: 4 out of 5
NOTHING TO SAY PERFECT
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G
Rating: 5 out of 5
Top delivery, the package arrived as expected. Thank you.
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A
Rating: 5 out of 5
Very simple.
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N
Rating: 5 out of 5
Easy to order. Good reception, quick and efficient. The products are well protected.
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H
Rating: 4 out of 5
Very good product, a bit slow for processing the order, but I suppose that's the price of success!
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H
Rating: 4 out of 5
Reactive, commercial; good packaging to maintain a correct temperature.
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P
Rating: 5 out of 5
Very satisfied with my order, fast delivery and well-packaged items.
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C
Rating: 5 out of 5
Hello, The ham is magnificent, 5 stars. The sausage is good. Best regards.
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R
Rating: 5 out of 5
Order delivered as expected. The ham purchased is delicious.
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D
Rating: 5 out of 5
Delicious products.
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B
Rating: 5 out of 5
It's Christmas before time, receiving a package from Agour! The products are delicious, the packaging perfect. The shipping, however, is a bit late. Maybe an increase in workload approaching the holidays.
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D
Rating: 5 out of 5
Products of excellent quality.
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C
Rating: 4 out of 5
Fast shipping, excellent cheese and the temporary promotion was interesting.
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P
Rating: 5 out of 5
The products I bought from Agour are really excellent, I love Basque cheeses.
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E
Rating: 5 out of 5
From ordering to delivery: perfect! Nothing to say; everything is in accordance and corresponds well to my request! Thank you!
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M
Rating: 5 out of 5
An assortment of excellent cheeses of all qualities.
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B
Rating: 4 out of 5
No worries.
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L
Rating: 5 out of 5
Always fast and on the quality of your excellent products.
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V
Rating: 5 out of 5
Very good products. I recommend.
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V
Rating: 5 out of 5
Simple and effective.
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A
Rating: 4 out of 5
Reception of products in very good packaging conditions and fast delivery. Not having tasted the products yet (purchases for Christmas), I cannot yet give my opinion on the quality, hence 4 stars for now...
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J
Rating: 5 out of 5
Perfect.
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E
Rating: 5 out of 5
Delicious cheese, well packaged and quite fast. They have a new customer!
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