Customer reviews of Maison Agour

9,4 /10

Based on 1 977 published reviews

5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 1, 3, 4 and 5 stars

Reset filters

LUDOVIC G.

Published on 23/12/2023 à 22h10 following a purchase from 13/12/2023

Regular customer and always satisfied with the timing and especially the products

Translated reviews

Patrice A.

Published on 22/12/2023 à 23h11 following a purchase from 02/12/2023

Well-designed site, just that I ordered with delivery to a relay point and the order arrived at my home, luckily my wife was present that day to receive it.

Translated reviews

Samuel C.

Published on 21/12/2023 à 21h51 following a purchase from 10/12/2023

Only good products at fair prices. Fast delivery.

Translated reviews

Pierrick L.

Published on 21/12/2023 à 20h55 following a purchase from 01/12/2023

We did not taste the products intended for Christmas meals, just to mention that the jar of black cherry jam had leaked, the lid was damaged, I cannot attach the photo here, however thank you for receiving the package on the requested date. Best regards, M. Le Douarec.

Translated reviews

Didier L.

Published on 21/12/2023 à 16h50 following a purchase from 11/12/2023

Very good products, but I did not receive the promised tommette on the grounds that I had not checked the box on the order form!!

Translated reviews

Annie B.

Published on 21/12/2023 à 08h49 following a purchase from 10/12/2023

The cheese is a delight, I love character cheeses so I am satisfied. The jam is also great. The plus is top-notch packaging, perfect. Thank you, happy end of year celebrations.

Translated reviews

brigitte S.

Published on 20/12/2023 à 18h07 following a purchase from 08/12/2023

Excellent products

Translated reviews

Pierre B.

Published on 20/12/2023 à 17h31 following a purchase from 08/12/2023

Delivered on time, order without issues! Thank you Agour.

Translated reviews

raymond P.

Published on 20/12/2023 à 15h10 following a purchase from 10/12/2023

Taste-wise, very good product. Otherwise, I wouldn't have placed this order if I had been disappointed last year.

Translated reviews

Josee B.

Published on 20/12/2023 à 14h22 following a purchase from 10/12/2023

The expiration dates are too close. The whisky box only has the name, it is not a box and therefore not giftable: vacuum-sealed plastic bag!

Translated reviews

Jean-Michel S.

Published on 18/12/2023 à 10h56 following a purchase from 27/11/2023

As usual, very good. Attentive staff and well-packaged product.

Translated reviews

Renate F.

Published on 17/12/2023 à 22h42 following a purchase from 07/12/2023

Perfect

Translated reviews

Sandrine T.

Published on 16/12/2023 à 20h51 following a purchase from 06/12/2023

Order received quickly and well packaged and protected. Delicious cheeses, we are enjoying them. Basque cake good but not exceptional, a bit disappointed. But that doesn't take away from the overall satisfaction.

Translated reviews

gilles B.

Published on 15/12/2023 à 21h58 following a purchase from 05/12/2023

Nothing to complain about. The delivery was fast and the product will be tasted after Christmas. Last year's was very good.

Translated reviews

Carine C.

Published on 15/12/2023 à 16h00 following a purchase from 05/12/2023

It was perfect!

Translated reviews

EVELYNE M.

Published on 14/12/2023 à 05h29 following a purchase from 03/12/2023

Excellent cheese at a very good price-quality ratio. The shipment is quick and careful. I recommend it to cheese lovers.

Translated reviews

Emmanuel A.

Published on 13/12/2023 à 17h30 following a purchase from 24/11/2023

Excellent cheese, Bayonne ham too strong for our taste, and really too thick slices.

Translated reviews

jean-pierre B.

Published on 13/12/2023 à 17h11 following a purchase from 03/12/2023

Still as tasty and fast service.

Translated reviews

Philippe G.

Published on 12/12/2023 à 16h30 following a purchase from 18/11/2023

As mentioned previously, the site is simple and intuitive to use. A range of varied products.

Translated reviews

Philippe G.

Published on 12/12/2023 à 15h59 following a purchase from 22/11/2023

Navigation on the site is simple and clear, the products are diverse and of quality and the shipping is quite fast. Very satisfied!

Translated reviews

Danielle O.

Published on 12/12/2023 à 14h52 following a purchase from 02/12/2023

Very well received the package, very satisfied with the product, will reorder.

Translated reviews

Jean Louis G.

Published on 12/12/2023 à 08h18 following a purchase from 21/11/2023

Direct and cordial contact with the Agour site following a delivery problem beyond their control.

Translated reviews

Claudine G.

Published on 12/12/2023 à 01h02 following a purchase from 01/12/2023

Delivery on time. Perfect packaging. High-quality product.

Translated reviews

Alain D.

Published on 11/12/2023 à 12h30 following a purchase from 01/12/2023

The delivery person did not ring, could not take the package out of the mailbox.. and asked the caretaker to open the facade and even with the facade open it was hard to get the package out... plus I had a code to give.. attention to the delivery service...

Translated reviews

Didier L.

Published on 10/12/2023 à 20h29 following a purchase from 30/11/2023

Some ambiguities to clarify.

Translated reviews

Christian A.

Published on 10/12/2023 à 17h04 following a purchase from 28/11/2023

The products are excellent and particularly well protected to withstand transport. The delivery of the products was very quick. I highly recommend AGOUR. THANK YOU for everything and above all, have a joyful holiday season...

Translated reviews

Jean-Hubert P.

Published on 10/12/2023 à 14h33 following a purchase from 30/11/2023

Quality products. Excellent welcome. Deadlines respected. PERFECT

Translated reviews

Philippe D.

Published on 10/12/2023 à 07h02 following a purchase from 19/11/2023

All products are excellent, we are never disappointed and the customer service is top-notch.

Translated reviews

Sid ali S.

Published on 09/12/2023 à 22h45 following a purchase from 29/11/2023

I recommend.

Translated reviews

Christian C.

Published on 08/12/2023 à 17h54 following a purchase from 28/11/2023

The best of cheeses.

Translated reviews

FREDDY S.

Published on 06/12/2023 à 10h26 following a purchase from 24/11/2023

Still top-notch, I highly recommend.

Translated reviews

Marie V.

Published on 04/12/2023 à 20h35 following a purchase from 24/11/2023

Order placed at the end of November for delivery before Christmas. Customer service contacted, attentive to the customer. Products already tested. One word: excellence.

Translated reviews

Federico M.

Published on 04/12/2023 à 17h13 following a purchase from 24/11/2023

Good products and excellent quality.

Translated reviews

JACQUELINE G.

Published on 03/12/2023 à 18h28 following a purchase from 22/11/2023

First time ordering online after stopping several times at your place in Mendive. Satisfied with my order which arrived 1 or 2 days later than planned during the order, but arrived in time to bring your delicious cheeses to my Reunionese family. Your cheeses will be tasted during our end-of-year meals. Wishing you my best wishes for the end of the year. See you soon on our next visit to your beautiful country. Eric.

Translated reviews

Florence V.

Published on 03/12/2023 à 14h12 following a purchase from 10/11/2023

Perfect delivery.

Translated reviews

michel L.

Published on 03/12/2023 à 12h43 following a purchase from 21/11/2023

Hello, I have been ordering from your site for several years, I have never been disappointed by the quality of the products. The processing of orders is quick and the delivery service is practical (delivery notice with the possibility of rescheduling dates). I recommend...

Translated reviews

NICOLE D.

Published on 03/12/2023 à 11h49 following a purchase from 22/11/2023

A bit disappointed nonetheless, I expected more seriousness, no cooling bag replaced by a pork pâté, delivery scheduled for Tuesday arrived on Friday after a call to DELPHINE who was very responsive, nothing to say, moral of the story the crottins are to be eaten with a straw all melted, disappointment otherwise we tasted the fillet and the ham very good.

Translated reviews

Michel C.

Published on 02/12/2023 à 18h53 following a purchase from 12/11/2023

Fabulous as always, and responsive following an order error, I highly recommend the Agour house.

Translated reviews

Pierre-Emmanuel B.

Published on 02/12/2023 à 12h01 following a purchase from 21/11/2023

Hello, the products were well packaged and correspond to my wishes. However, the transport by private courier is deplorable. I waited at home for delivery. Finally, without warning during this wait, I was delivered to a relay point. Waste of time, buying metro tickets... Deplorable service and without the expected friendly exchange.

Translated reviews

philippe L.

Published on 02/12/2023 à 08h55 following a purchase from 21/11/2023

Good

Translated reviews