Customer reviews of Maison Agour

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2023
I received your package well, it goes very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Very good products that I have known for several years
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
TTB +
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2023
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/07/2023
Fast delivery, great quality-price ratio
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/07/2023
Clear site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2023
Thank you Delphine for your intervention. See you soon. Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2023
Excellent products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Quality products, fast shipping, careful sending
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
Ease of use. Accessible to everyone. Superb and delicious products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2023
Very good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/06/2023
The site itself is fine, but the big problem is the quality of the cured ham aged 9 months. This is the second order I have made. The first was not conclusive at all (excessively salty ham), but this time it's a disaster. I wanted to take a slice at noon and it is all white as if coated with a layer of talc and still too salty. I do not recommend this company and will not order anything again. I will throw away this quarter of inedible ham. It serves as a lesson and makes me wary of so-called rewards!!! The tasters should have consulted our grandparents who knew how to make real and good ham.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Perfect .... good products, well protected! Ultra-fast and efficient delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Top customer service: advice, listening, kindness. Everything is there
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2023
This time there was a problem with the delivery but AGOUR offered me a discount on the next order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
After losing my order form, it was found and everything went well. Very competent customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2023
What a pleasure to find local flavors!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/06/2023
Excellent products made from sheep's milk, you can't tell the difference in taste with cow's milk and the ice creams are not too sweet. These are really very good products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Quality advice, speed and quality of delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
I have only made 2 orders, I am very satisfied, very well prepared
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Good relationship for replacing a missing product with another. Top bottle package. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Hello, Super delicious cheese and the rest too, for sure without having tasted it..
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2023
Very satisfied with my order, a delivery error was quickly addressed. I highly recommend this company.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
Very serious company
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2023
Easy to use, a lot of useful information. Excellent products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Very satisfied.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/05/2023
I saw the cold chain logo, but I thought that during the transport of sensitive materials, the eutectics were included in the price! Why receive spoiled goods, which happened for the coche ham, but not for the smoked pieces. Do you not have an obligation to ensure the cold chain?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2023
Everything perfect, thank you very much
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/05/2023
Quality products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Thank you very much for the delivery, the product is very good, the taste is excellent, I will let my children taste it, best regards
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2023
Very good products, the best for me, the best quality-price ratio. Very serious company and attentive to its customers' follow-up. For 3 years that I have been ordering, I have only compliments to make. To be recommended to people looking for quality, excellence, and seriousness.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2023
Product Quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2023
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2023
Delivery time 24h order Tuesday evening delivered Thursday Top Quality ham Compliant and very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/04/2023
Well packaged, delivery time respected and above all an excellent product Bravo
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/04/2023
A bit young and small, a lot of fat and very salty otherwise good packaging and delivered within 5 days thank you in short for 40€ 70% satisfied^^
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2023
Very easy to use. Very good information.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2023
I know it from having stayed in Mendive, but here, the crottin was all melted in the cardboard box, it would be wise to keep it cool, or in a recycled plastic box of course, otherwise, everything was perfect, thank you
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