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P
Rating: 5 out of 5
Very good products
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 2 046 published reviews
Summary of reviews
The store consistently delivers cheese and related products that customers describe as delicious and repeatedly praised for taste and quality, with many noting a real enjoyment of variety such as cow cheese with summer truffle and Basque cakes. Delivery is frequently highlighted as fast and well wrapped, with multiple mentions of maintaining cold chain and secure packaging, and customers appreciate efficient service and careful handling. Customer service and reliability are reflected in positive remarks about responsiveness, professional handling, and dependable product quality, with customers returning for future orders and recommending the store to others.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Everything was correct and quick.
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J
Rating: 5 out of 5
Fast delivery, very good quality, reasonable price: what more could you ask for? Thank you from Germany!
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J
Rating: 5 out of 5
I can't speak about the products yet before consuming them, but regarding the delivery, I want to point out that Agour quickly resent the order that was stuck at the pickup point due to lack of good information.
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M
Rating: 5 out of 5
Very satisfied with the ordered products. Fast delivery and very good packaging. Clear and easy-to-access site.
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F
Rating: 5 out of 5
Perfect delivery, and especially excellent ham!!!
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A
Rating: 5 out of 5
Perfect and very fast shipping. The cheese is delicious and this is the second time I buy it. I recommend buying it with your eyes closed!
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J
Rating: 5 out of 5
VERY GOOD CAREFUL SERVICE
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J
Rating: 5 out of 5
Very well packaged, fast. Excellent products.
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A
Rating: 5 out of 5
Excellent, I will recommend.
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C
Rating: 5 out of 5
Extraordinary quality and know-how. I am very impressed by the quality of these products.
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M
Rating: 5 out of 5
Everything was top-notch.
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V
Rating: 5 out of 5
Very accessible and secure site, delivery in 48 hours, excellent products.
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C
Rating: 5 out of 5
Very good cheese, especially the small Agour, rich in flavor.
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A
Rating: 5 out of 5
Nothing to report. All OK.
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S
Rating: 5 out of 5
Attentive welcome, quality boxes, I plan to reorder.
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S
Rating: 5 out of 5
Very good products, impeccable delivery.
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J
Rating: 5 out of 5
Perfect as usual.
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M
Rating: 5 out of 5
A simple complaint, I would have liked rolled ventrèche. Thank you.
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M
Rating: 5 out of 5
Very good product, well packaged, meets my expectations, I recommend.
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M
Rating: 5 out of 5
Very good product, perfect packaging and delivery.
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C
Rating: 1 out of 5
Incomplete order, missing 1 kg of cheese, missing free jam, and especially missing insulated bag with Free pack, so cold chain not respected and especially order received two days after the expected date, so two days of uncertain storage, surely not in a cold room.
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Response from Maison Agour
Hello, We are really sorry for these oversights, it is our mistake and we apologize. We have just immediately processed the refund for the missing products. Regarding the delivery delay, this is unfortunately due to the carrier and is beyond our control. That said, rest assured about the preservation of the cheeses: with the current temperatures and their vacuum packaging, they have not been at risk. Again, our sincere apologies for these inconveniences. We hope that despite this, you will enjoy your order. Best regards, The Agour team.
L
Rating: 5 out of 5
Excellent products, very fast shipping.
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F
Rating: 5 out of 5
Fast delivery, careful packaging.
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M
Rating: 5 out of 5
I discovered Agour during a stay in the Basque Country. I visited the facility and bought cheese, I recommend it so much I find it good.....
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M
Rating: 5 out of 5
Perfect. Very good products. A small dispute resolved quickly by the very responsive customer service.
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F
Rating: 5 out of 5
Very good product, fast and serious shipping.
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N
Rating: 5 out of 5
I recommend your company, nothing to say, it's perfect from order to delivery.
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S
Rating: 5 out of 5
Perfect in all areas, very good products, I highly recommend the Agour house.
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S
Rating: 5 out of 5
Exceptional.
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S
Rating: 5 out of 5
Order delivered quickly with very good products.
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M
Rating: 5 out of 5
Excellent products at reasonable prices. Well-packaged products. Fast delivery.
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F
Rating: 5 out of 5
Delicious products, fast and careful shipping.
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J
Rating: 5 out of 5
Complete satisfaction. Fast delivery.
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P
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
I am very satisfied with my purchase. I benefited from a January promotion with free shipping. The package arrived in impeccable condition and very quickly. We just had to taste this so-called 'best cheese in the world'. It lives up to its promises and delighted all our guests. The only concern is that it melted like snow because it is so tasty! We will reorder very soon, that's for sure!
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J
Rating: 5 out of 5
This cheese is really excellent, as are all the other cheeses I have tasted, which were really very good, and the cherry jam is not too sweet and really has a cherry flavor, which is not the case with other jams. Moreover, we were delivered quickly with ice packs, which helped keep the cheese in very good condition.
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C
Rating: 5 out of 5
Easy navigation on the site. Quick delivery. Very satisfied as always... Quality products and deliciously good. I love your cheese, especially the old reserve, it melts in the mouth. Exquisite. Thank you very much.
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B
Rating: 5 out of 5
In addition to producing delicious meats, the service is courteous and the goods are very well packaged.
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G
Rating: 5 out of 5
Very satisfied with the products from the first and second orders, the only downside is that for my last order I had to pick it up at a relay point while I had blocked my day for delivery at my home as for the first. I called the DPD company that the driver could not come to deliver to me, I was told that to deliver to my home I had to contact you to reschedule a new delivery date, I went to pick up my order at the relay despite my disability. In any case, I am satisfied with the products.
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