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D
Rating: 1 out of 5
package not received, your carrier is dishonest, I do not ask for any refund, but you have lost a customer!!!
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Customer reviews of Maison Agour
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
Summary of reviews
Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Reviews 1, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
I love everything to eat
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L
Rating: 5 out of 5
Impeccable service. Phone exchange with a proposed solution following the unavailability of a product. I recommend.
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V
Rating: 5 out of 5
Excellent products.
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T
Rating: 5 out of 5
Fast shipping and delicious products
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C
Rating: 5 out of 5
Very well packaged and delivered quickly
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E
Rating: 5 out of 5
Everything is perfect
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G
Rating: 5 out of 5
Always excellent
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F
Rating: 5 out of 5
delicious products, easy to order.
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B
Rating: 1 out of 5
I received an item that I did not order and no response after sending an email to say that it was not the ordered item.
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Response from Maison Agour
We sincerely apologize for this situation. It seems that we did not receive your emails, and we completely understand your frustration. To resolve this quickly, someone from our team will contact you today to fix this issue and send you the correct item. Thank you for your patience and understanding.
G
Rating: 5 out of 5
Impeccable packaging and very good products
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J
Rating: 5 out of 5
Everything was perfect
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J
Rating: 5 out of 5
Order received quickly, cheese (Etorki) excellent. (It's a change from supermarkets) I will place another order in some time and taste your products. Thank you.
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D
Rating: 5 out of 5
Order prepared and delivery perfect. Very good.
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D
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
After several orders, top products and fast delivery. Very serious.
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Y
Rating: 5 out of 5
Very good as usual
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J
Rating: 5 out of 5
Difficult to find better: quality, timing, I have tried elsewhere but I come back. Even if the prices are high.
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F
Rating: 5 out of 5
Quality of products, freshness, short and protected delivery times. Perfect.
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T
Rating: 5 out of 5
Perfect products
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Y
Rating: 5 out of 5
Always impeccable
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M
Rating: 5 out of 5
Perfect! Products, delivery, timing and freshness... I talk about it to those around me. Thank you
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T
Rating: 5 out of 5
Very clear, nice ergonomics
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E
Rating: 5 out of 5
excellent products, excellent service!
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F
Rating: 5 out of 5
Very good cheese. I am very happy with my purchase.
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J
Rating: 5 out of 5
Navigating the site is very simple. Everything is well explained. As for the ossau iraty cheese, nothing to say since it is the best cheese in the world, it is excellent. Quick delivery, perfect packaging.
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F
Rating: 5 out of 5
Very fast delivery, package perfectly packaged with impressive respect for the cold chain. The cheeses are delicious
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C
Rating: 5 out of 5
Very fast and very good cheese
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O
Rating: 5 out of 5
Quality and expected values. It's perfect
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A
Rating: 5 out of 5
Excellent in every way
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A
Rating: 3 out of 5
Already a few orders on the site. Surprised to receive a tommette that expires on September 29, which is less than 20 days of shelf life with a strongly pronounced odor. The rest of the order is compliant.
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Response from Maison Agour
Hello, Thank you for your feedback. We are sorry to hear that you were surprised by the shelf life of the tommette received. To clarify, this is a best before date (BBD) and not a use by date (UBD). The BBD indicates until when the product retains its optimal qualities, but the cheese remains perfectly consumable beyond this date. Best regards, The Agour team.
D
Rating: 5 out of 5
High-quality products at reasonable prices, careful presentation and packaging of purchases, real existence and responsiveness of a caring customer service. Highly recommended.
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D
Rating: 5 out of 5
Excellent products
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E
Rating: 5 out of 5
Excellent products, fast delivery and very well packaged. I highly recommend La Maison Agour.
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C
Rating: 5 out of 5
Perfect delivery and product quality.
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S
Rating: 5 out of 5
excellent product very well packaged for shipping
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S
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Very satisfied with the products of excellent quality - as well as the careful delivery.
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M
Rating: 5 out of 5
Super
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M
Rating: 5 out of 5
Delicious products and I rediscovered the turon which is excellent
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