Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Easy to choose products so the order is quick. Impeccable and very careful packaging. However, the carrier is not very efficient. The package was not delivered on the scheduled day.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Really perfect! The products are at reasonable prices, controlled origin and no need to talk about the quality since they are widely rewarded every year. The customer service is up to their product, just call them to modify an order or make a special request. It's a pleasure to order from them! Milechker!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
At the top!!! Nothing to say about the quality of the products or the delivery part.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Very good I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
Equal to itself
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2022
The delivery was not made on time... I reported it but no response from customer service. I will not order from them again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/10/2022
Serious site with tracking in case of delivery problems
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
After ordering, I had an issue with the delivery person, which was resolved by impeccable customer service. Thank you again!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
I really like this region and the products produced there, charcuterie and cheese, and at Agour they are magnificent. The site is very well done and makes you want to taste everything.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2022
Very good first experience
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
Excellent service and good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
Good overall
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
Well received your AGOUR package
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
big delivery problem..... TNT is the worst carrier, why go through this company!!! Package left in another town, at a merchant! instead of a home delivery. Impossible to retrieve the ham given the closure of the bakery on Saturday and Sunday!!!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/11/2021
Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.
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Response from Maison Agour
Package arrived well and very quickly
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/11/2021
Hello, indeed the Christmas period is a time when carriers are quite unpredictable.. Unfortunately, we can't do much about it.. We work with TNT because it is one of the only carriers offering such fast delivery (24h), essential for our products. We also work with Chronopost which also offers delivery in 24h, in refrigerated trucks but the price is not the same, a delivery via Chronopost costs us about €20 per package. Next time, opt for this carrier to be sure not to have other issues.
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Response from Maison Agour
Everything was perfect, the cheeses and the delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
I haven't tasted it yet: I'm waiting for the first day of Advent!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Everything is clear and easy, order, delivery and content
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Delivery as expected and on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Order of sausages with a product with a consumption date of 2 days after receipt of the package. We called then sent an email and to this day still no response
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Very satisfied with the products, the speed of shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Great, thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
2nd identical tomme (whole of course!), a delight!, semi-firm cheese, tasty and long in the mouth with a black cherry jam mmm... and again gold medal at the last competition 2021.... no comments!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2021
Clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
very good merchandise and always on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
easy to use, very complete in its range of products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Very practical site to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
product always good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Very satisfied with my first order. I am eagerly awaiting the second!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
Fast, packaging OK, in short, great perseverance
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2021
easy to navigate the site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Very good product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Fast, serious and quality of the product and packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2021
Thank you for the quality of the products, the seriousness, the follow-up, Agour is a great company in the area, committed and civic-minded, my purchase is also a committed and civic-minded purchase to a company whose products are delicious and that lives in the land of shepherds and natives in respect of traditions...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
The delivery was a bit difficult but I was very satisfied with the phone reception, very kind staff and I finally received my package.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2021
The best of sheep
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2021
Simple and quick. Very well packaged package
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