Customer reviews of Maison Agour

9,4 /10

Based on 2 045 published reviews

5 1 690 83% 4 198 10% 3 70 3% 2 35 2% 1 52 3%

Summary of reviews

The store consistently delivers cheese and related products that customers describe as delicious and repeatedly praised for taste and quality, with many noting a real enjoyment of variety such as cow cheese with summer truffle and Basque cakes. Delivery is frequently highlighted as fast and well wrapped, with multiple mentions of maintaining cold chain and secure packaging, and customers appreciate efficient service and careful handling. Customer service and reliability are reflected in positive remarks about responsiveness, professional handling, and dependable product quality, with customers returning for future orders and recommending the store to others.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 29/04/2021 à 10h55 following a purchase from 25/04/2021

Very good, fast delivery and payment possible via PayPal. Perfect.

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Acheteur Vérifié

Published on 28/04/2021 à 18h29 following a purchase from 27/04/2021

The site is very clear, and the products are correctly described.

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Acheteur Vérifié

Published on 28/04/2021 à 17h33 following a purchase from 25/04/2021

No problem, as usual. Very satisfied

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Acheteur Vérifié

Published on 27/04/2021 à 13h19 following a purchase from 24/04/2021

Order delivered quickly; Packaging suitable for transporting perishables, good products

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Acheteur Vérifié

Published on 26/04/2021 à 18h21 following a purchase from 18/04/2021

Order not sent to the pickup point. Error on the product, porcini sausage, the sausage was made from sheep. However, nothing to say about the delay, about the freshness. The sheep cheese is very good.

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Response from Maison Agour Published on 27/04/2021

Hello. Indeed, this is an error on our part and we are sincerely sorry. I propose to add a sheep cheese sausage to your next order. You just have to remind us in the order comment and we will add it to the package. Hoping you enjoyed the rest of your order :)

Acheteur Vérifié

Published on 26/04/2021 à 17h16 following a purchase from 26/04/2021

Hello A bit cumbersome to obtain free delivery for 50 euros of purchase this morning.......At least 30 minutes spent on the site...

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Response from Maison Agour Published on 27/04/2021

We apologize for this small technical problem, we tried to resolve the issue as quickly as possible as soon as you notified us. We hope you enjoy our products.

Acheteur Vérifié

Published on 24/04/2021 à 19h49 following a purchase from 22/04/2021

Perfect!!

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Acheteur Vérifié

Published on 24/04/2021 à 09h47 following a purchase from 05/04/2021

Great, I recommend

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Acheteur Vérifié

Published on 23/04/2021 à 23h20 following a purchase from 23/04/2021

Impeccable delivery. Careful packaging. Top quality products.

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Acheteur Vérifié

Published on 22/04/2021 à 17h38 following a purchase from 22/04/2021

The best

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Acheteur Vérifié

Published on 22/04/2021 à 05h10 following a purchase from 12/04/2021

Fast and especially delicious

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Acheteur Vérifié

Published on 21/04/2021 à 21h32 following a purchase from 11/04/2021

Excellent products. Fast delivery and perfectly careful and efficient packaging. This was my first order but it won't be the last.

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Acheteur Vérifié

Published on 18/04/2021 à 15h21 following a purchase from 06/04/2021

Very good and responsive

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Acheteur Vérifié

Published on 15/04/2021 à 20h01 following a purchase from 05/04/2021

Excellent just like when buying in the store

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Acheteur Vérifié

Published on 15/04/2021 à 17h46 following a purchase from 13/04/2021

Good product. The most beautiful packaging I've seen. Cold sensors and insulation. Perfect.

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Acheteur Vérifié

Published on 15/04/2021 à 16h42 following a purchase from 13/04/2021

Super! Very fast delivery and what can I say about the products? To die for because everything is good. Thank you

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Acheteur Vérifié

Published on 15/04/2021 à 10h35 following a purchase from 04/04/2021

Fast shipping and good products. Mistake made and very professional handling!

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Acheteur Vérifié

Published on 15/04/2021 à 09h38 following a purchase from 14/04/2021

I already know Agour products and I order with complete confidence. I bought the fleurette directly from the store and I am very happy with it. Can't wait for my order to arrive.

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Acheteur Vérifié

Published on 15/04/2021 à 00h11 following a purchase from 02/04/2021

I had no issues placing the order

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Acheteur Vérifié

Published on 14/04/2021 à 16h59 following a purchase from 12/04/2021

Very well prepared for delivery and fast

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Acheteur Vérifié

Published on 12/04/2021 à 21h45 following a purchase from 02/04/2021

I am very satisfied with my order. The cheeses, the quality-price ratio. The packaging and delivery were perfect.

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Acheteur Vérifié

Published on 12/04/2021 à 14h03 following a purchase from 02/04/2021

Everything is very well explained, fast delivery and the taste of the ham and cheese is extra, we are going for another order

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Acheteur Vérifié

Published on 11/04/2021 à 11h23 following a purchase from 31/03/2021

This is my first order but I am completely satisfied with it. The cheeses as well as the sausages and ham are excellent. Thank you for your work..

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Acheteur Vérifié

Published on 10/04/2021 à 14h52 following a purchase from 10/04/2021

Excellent products

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Acheteur Vérifié

Published on 10/04/2021 à 00h04 following a purchase from 09/04/2021

Hello, a little gift in addition to the order to taste a new product would please me.

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Acheteur Vérifié

Published on 09/04/2021 à 07h39 following a purchase from 02/04/2021

Very serious company, very good quality products for the price, I highly recommend this company. Being from the South-West and not moving much due to confinement, I was able to bring a bit of my country home in the Drôme.

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Acheteur Vérifié

Published on 08/04/2021 à 16h55 following a purchase from 08/04/2021

As usual, everything is perfect. Fast delivery and excellent cheeses

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Acheteur Vérifié

Published on 04/04/2021 à 21h59 following a purchase from 04/04/2021

Nothing to report, everything is perfect

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Acheteur Vérifié

Published on 02/04/2021 à 13h17 following a purchase from 22/03/2021

I will no longer eat traditional raclette after tasting this one. The portions are impeccable, maybe a bit lacking in cheese compared to the charcuterie.

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Acheteur Vérifié

Published on 31/03/2021 à 18h15 following a purchase from 31/03/2021

Very good and especially careful and well wrapped. I recommend

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Acheteur Vérifié

Published on 30/03/2021 à 20h32 following a purchase from 20/03/2021

Website with clear and easy navigation with excellent products... we enjoyed ourselves.... we will gladly order again...

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Acheteur Vérifié

Published on 30/03/2021 à 09h52 following a purchase from 19/03/2021

Easy to use website, order received in 3 days in Lille.

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Acheteur Vérifié

Published on 27/03/2021 à 21h35 following a purchase from 17/03/2021

Fast

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Acheteur Vérifié

Published on 26/03/2021 à 18h37 following a purchase from 17/03/2021

Very good.. quickly received...

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Acheteur Vérifié

Published on 25/03/2021 à 18h37 following a purchase from 19/03/2021

Impeccable, delivery on time and matching the order. Thank you

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Acheteur Vérifié

Published on 25/03/2021 à 16h35 following a purchase from 11/03/2021

Very good, fast delivery promise kept

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Acheteur Vérifié

Published on 18/03/2021 à 11h00 following a purchase from 17/03/2021

Product still as good. Quick and problem-free transaction

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Acheteur Vérifié

Published on 17/03/2021 à 13h28 following a purchase from 16/03/2021

Very good just a small point it's a bit expensive and not too many gifts with orders when it exceeds 100 euros we would like a little something extra good day

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Acheteur Vérifié

Published on 16/03/2021 à 18h36 following a purchase from 13/03/2021

Package received today, fast delivery. However, regarding the products (sheep sausage, porcini mushrooms, chili) disappointing... The sausage itself clearly leaves something to be desired in terms of taste, it feels like eating a supermarket sausage. Having bought the same flavors in the Pyrenees, it's nothing compared to that! Very disappointed!

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Response from Maison Agour Published on 17/03/2021

Hello, Thank you for your review. Our sausages are generally very appreciated by our customers; I am sorry to read that this was not the case.

Acheteur Vérifié

Published on 15/03/2021 à 07h16 following a purchase from 02/03/2021

I tasted the sheep tomette in 1 week finished. It's an excellent product. I tested the cow tomette. I'm not a fan, but it's good, I prefer the sheep. My wife doesn't like Bayonne ham (false). Since she tasted the real Bayonne ham, she loves it. I recommend the Agour site. I have already contacted several times. Agour provides very good information about the products. I also took the Fresh Chronopost. I recommend it to keep the products we order cool. The only downside is that the transport price is high. But it's worth it for the cold chain to be respected throughout the journey. Knowing that Agour and I are 1042 km apart. I reordered, and I will order from time to time. I recommend. Waiting for new products to taste.

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