Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.
Bayonne ham 1.2kg 12 months label rouge: very good, tender, tasty but not cheap (43€ kg)
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Response from Maison Agour
Thank you for your feedback! We are delighted that you enjoyed our Bayonne ham Label Rouge. Its price reflects the quality of artisanal aging as well as compliance with the Label Rouge and IGP specifications, guaranteeing ham from pigs raised outdoors. We hope to see you again soon! Best regards, The Agour team.
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CAROLE S.
Rating: 5 out of 5
following a purchase from 22/02/2025
Excellent products and very fast delivery. I recommend this site.
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MARTINE S.
Rating: 5 out of 5
following a purchase from 19/02/2025
Always true to themselves, very well packaged order and especially excellent products. I recommend. Quality-price ratio 20/20.
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Pierre Louis P.
Rating: 5 out of 5
following a purchase from 08/02/2025
Serious
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Serge C.
Rating: 5 out of 5
following a purchase from 16/02/2025
Received the box with several specialties always excellent quality I recommend the Agour house
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Philippe M.
Rating: 5 out of 5
following a purchase from 15/02/2025
Very good
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Rafael B.
Rating: 5 out of 5
following a purchase from 15/02/2025
They make their products with love and care. and they care about much more than just professional shipping
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Nathalie C.
Rating: 1 out of 5
following a purchase from 03/02/2025
Awful experience. One order = messages every day. People looking for local products do not want to be flooded with messages. ENOUGH OF THE SALES PITCH. I am a customer! Not an object to be milked for every last penny. Just for that, my first order will be my last.
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Response from Maison Agour
Hello, We are sorry that our communication was perceived as too insistent. We understand your point of view and we do not wish to inconvenience our customers in any way. If you wish, you can unsubscribe from our emails with one click via the link at the bottom of each message. We also take your feedback into account to improve our approach. We still hope that the products received have satisfied you. Best regards, The Agour team.
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Etienne V.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good
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Mirela A.
Rating: 5 out of 5
following a purchase from 12/02/2025
Super quality. Very well designed packaging. And kindness. Thank you.
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Didier B.
Rating: 5 out of 5
following a purchase from 11/02/2025
I am very satisfied with the navigation on the site and satisfied with the delivery, everything suits me.
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Danielle E.
Rating: 5 out of 5
following a purchase from 09/02/2025
Very good experience. The products are always excellent.
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Philippe A.
Rating: 5 out of 5
following a purchase from 05/02/2025
Very good products
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Xabier L.
Rating: 5 out of 5
following a purchase from 07/02/2025
Everything was correct and quick.
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Jorin L.
Rating: 5 out of 5
following a purchase from 07/02/2025
Fast delivery, very good quality, reasonable price: what more could you ask for? Thank you from Germany!
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JEAN-LOUIS G.
Rating: 5 out of 5
following a purchase from 21/01/2025
I can't speak about the products yet before consuming them, but regarding the delivery, I want to point out that Agour quickly resent the order that was stuck at the pickup point due to lack of good information.
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Marie-Josée S.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very satisfied with the ordered products. Fast delivery and very good packaging. Clear and easy-to-access site.
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frederic B.
Rating: 5 out of 5
following a purchase from 23/01/2025
Perfect delivery, and especially excellent ham!!!
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Antonio C.
Rating: 5 out of 5
following a purchase from 01/02/2025
Perfect and very fast shipping. The cheese is delicious and this is the second time I buy it. I recommend buying it with your eyes closed!
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JOEL H.
Rating: 5 out of 5
following a purchase from 22/01/2025
VERY GOOD CAREFUL SERVICE
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Marie-Christine V.
Rating: 4 out of 5
following a purchase from 22/01/2025
The site is quite good.
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Janine M.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very well packaged, fast. Excellent products.
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Michel P.
Rating: 4 out of 5
following a purchase from 31/01/2025
It was my first order without knowing the products... I found that the plastic packaging does not contribute to the quality of the products: the tommette is not dry enough and, moreover, the blue cheese is not strong enough.
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Response from Maison Agour
Thank you for your feedback. We understand your concerns regarding plastic packaging. We are doing our best to find more eco-friendly alternatives, but for now, there is no viable solution to guarantee the quality and freshness of our products during online sales. Regarding the tommette, we advise you to let it dry for a few days in the open air (in a cool, dry place). As for the blue cheese, if you prefer stronger cheeses, feel free to let it age a bit yourself. The Agour team.
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Anne-Marie M.
Rating: 5 out of 5
following a purchase from 31/01/2025
Excellent, I will recommend.
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LUIS G.
Rating: 4 out of 5
following a purchase from 28/01/2025
It is correct and fast.
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Marianne L.
Rating: 4 out of 5
following a purchase from 28/01/2025
Impeccable delivery. But the ordered cheese arrived in 2 parts? A large piece and a smaller one to make up the weight. Not very nice.
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Response from Maison Agour
Thank you for your message and your positive feedback regarding the delivery. We apologize for the situation regarding your cheese. Indeed, the format you ordered was out of stock at the time of shipping, and we replaced the missing quantity with another piece to respect the total weight of your order. We understand that this was not ideal, and we will make sure to better manage these situations in the future. Thank you for your understanding.
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Christian K.
Rating: 5 out of 5
following a purchase from 17/01/2025
Extraordinary quality and know-how. I am very impressed by the quality of these products.
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Adil T.
Rating: 4 out of 5
following a purchase from 27/01/2025
Very professional both in logistics and product quality. I highly recommend this site. Thank you.
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Marc G.
Rating: 5 out of 5
following a purchase from 17/01/2025
Everything was top-notch.
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veronique P.
Rating: 5 out of 5
following a purchase from 15/01/2025
Very accessible and secure site, delivery in 48 hours, excellent products.
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Catherine G.
Rating: 5 out of 5
following a purchase from 15/01/2025
Very good cheese, especially the small Agour, rich in flavor.
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Antonia B.
Rating: 5 out of 5
following a purchase from 15/01/2025
Nothing to report. All OK.
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Saul K.
Rating: 5 out of 5
following a purchase from 22/01/2025
Attentive welcome, quality boxes, I plan to reorder.
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CYRILLE F.
Rating: 4 out of 5
following a purchase from 23/01/2025
Quality products, too bad Chronofresh is so expensive.
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Response from Maison Agour
Hello, Thank you for your feedback! Chronofresh is a premium service that guarantees delivery in a refrigerated truck, but it comes at a high cost. We pay an average of €20 per shipment and have chosen to charge only €14.90 to absorb part of it. That said, we also offer an alternative with DPD for standard delivery. You can add an insulated bag and ice packs, which is more than enough, especially in winter, to keep the products in good condition. Please feel free to contact us if you have any questions! Best regards, The Agour team.
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SAINT-PIERRE N.
Rating: 5 out of 5
following a purchase from 22/01/2025
Very good products, impeccable delivery.
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Jean-Michel S.
Rating: 5 out of 5
following a purchase from 21/01/2025
Perfect as usual.
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DAVID M.
Rating: 4 out of 5
following a purchase from 22/01/2025
Perfect.
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Marie-Christine V.
Rating: 5 out of 5
following a purchase from 22/01/2025
A simple complaint, I would have liked rolled ventrèche. Thank you.
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MICHELLE L.
Rating: 5 out of 5
following a purchase from 22/01/2025
Very good product, well packaged, meets my expectations, I recommend.
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MARCEL R.
Rating: 5 out of 5
following a purchase from 22/01/2025
Very good product, perfect packaging and delivery.
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