Customer reviews of Maison Agour

9,4 /10

Based on 1 977 published reviews

5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 1 and 5 stars

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Didier B.

Published on 22/02/2025 à 13h50 following a purchase from 11/02/2025

I am very satisfied with the navigation on the site and satisfied with the delivery, everything suits me.

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Danielle E.

Published on 20/02/2025 à 10h39 following a purchase from 09/02/2025

Very good experience. The products are always excellent.

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Philippe A.

Published on 18/02/2025 à 08h33 following a purchase from 05/02/2025

Very good products

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Xabier L.

Published on 17/02/2025 à 20h02 following a purchase from 07/02/2025

Everything was correct and quick.

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Jorin L.

Published on 17/02/2025 à 14h26 following a purchase from 07/02/2025

Fast delivery, very good quality, reasonable price: what more could you ask for? Thank you from Germany!

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JEAN-LOUIS G.

Published on 14/02/2025 à 10h58 following a purchase from 21/01/2025

I can't speak about the products yet before consuming them, but regarding the delivery, I want to point out that Agour quickly resent the order that was stuck at the pickup point due to lack of good information.

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Marie-Josée S.

Published on 12/02/2025 à 22h38 following a purchase from 02/02/2025

Very satisfied with the ordered products. Fast delivery and very good packaging. Clear and easy-to-access site.

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frederic B.

Published on 12/02/2025 à 19h47 following a purchase from 23/01/2025

Perfect delivery, and especially excellent ham!!!

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Antonio C.

Published on 12/02/2025 à 12h39 following a purchase from 01/02/2025

Perfect and very fast shipping. The cheese is delicious and this is the second time I buy it. I recommend buying it with your eyes closed!

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JOEL H.

Published on 12/02/2025 à 11h30 following a purchase from 22/01/2025

VERY GOOD CAREFUL SERVICE

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Janine M.

Published on 11/02/2025 à 11h58 following a purchase from 31/01/2025

Very well packaged, fast. Excellent products.

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Anne-Marie M.

Published on 10/02/2025 à 22h00 following a purchase from 31/01/2025

Excellent, I will recommend.

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Christian K.

Published on 07/02/2025 à 11h49 following a purchase from 17/01/2025

Extraordinary quality and know-how. I am very impressed by the quality of these products.

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Marc G.

Published on 06/02/2025 à 22h23 following a purchase from 17/01/2025

Everything was top-notch.

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veronique P.

Published on 05/02/2025 à 07h53 following a purchase from 15/01/2025

Very accessible and secure site, delivery in 48 hours, excellent products.

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Catherine G.

Published on 04/02/2025 à 20h58 following a purchase from 15/01/2025

Very good cheese, especially the small Agour, rich in flavor.

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Antonia B.

Published on 04/02/2025 à 19h54 following a purchase from 15/01/2025

Nothing to report. All OK.

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Saul K.

Published on 03/02/2025 à 17h29 following a purchase from 22/01/2025

Attentive welcome, quality boxes, I plan to reorder.

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SAINT-PIERRE N.

Published on 02/02/2025 à 21h14 following a purchase from 22/01/2025

Very good products, impeccable delivery.

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Jean-Michel S.

Published on 02/02/2025 à 19h34 following a purchase from 21/01/2025

Perfect as usual.

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Marie-Christine V.

Published on 02/02/2025 à 12h42 following a purchase from 22/01/2025

A simple complaint, I would have liked rolled ventrèche. Thank you.

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MICHELLE L.

Published on 02/02/2025 à 10h09 following a purchase from 22/01/2025

Very good product, well packaged, meets my expectations, I recommend.

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MARCEL R.

Published on 02/02/2025 à 09h10 following a purchase from 22/01/2025

Very good product, perfect packaging and delivery.

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Christophe B.

Published on 02/02/2025 à 08h55 following a purchase from 22/01/2025

Incomplete order, missing 1 kg of cheese, missing free jam, and especially missing insulated bag with Free pack, so cold chain not respected and especially order received two days after the expected date, so two days of uncertain storage, surely not in a cold room.

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Response from Maison Agour Published on 03/02/2025

Hello, We are really sorry for these oversights, it is our mistake and we apologize. We have just immediately processed the refund for the missing products. Regarding the delivery delay, this is unfortunately due to the carrier and is beyond our control. That said, rest assured about the preservation of the cheeses: with the current temperatures and their vacuum packaging, they have not been at risk. Again, our sincere apologies for these inconveniences. We hope that despite this, you will enjoy your order. Best regards, The Agour team.

Laure C.

Published on 02/02/2025 à 08h34 following a purchase from 22/01/2025

Excellent products, very fast shipping.

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FREDERIC H.

Published on 01/02/2025 à 21h12 following a purchase from 22/01/2025

Fast delivery, careful packaging.

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Marie Claire L.

Published on 01/02/2025 à 20h13 following a purchase from 22/01/2025

I discovered Agour during a stay in the Basque Country. I visited the facility and bought cheese, I recommend it so much I find it good.....

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Michel S.

Published on 01/02/2025 à 10h44 following a purchase from 21/01/2025

Perfect. Very good products. A small dispute resolved quickly by the very responsive customer service.

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françoise L.

Published on 01/02/2025 à 09h13 following a purchase from 21/01/2025

Very good product, fast and serious shipping.

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Nathalie B.

Published on 31/01/2025 à 12h47 following a purchase from 20/01/2025

I recommend your company, nothing to say, it's perfect from order to delivery.

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Serge C.

Published on 31/01/2025 à 08h13 following a purchase from 20/01/2025

Perfect in all areas, very good products, I highly recommend the Agour house.

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Serge R.

Published on 30/01/2025 à 22h35 following a purchase from 20/01/2025

Exceptional.

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Stephane D.

Published on 30/01/2025 à 19h50 following a purchase from 20/01/2025

Order delivered quickly with very good products.

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Martine P.

Published on 30/01/2025 à 17h31 following a purchase from 06/01/2025

Excellent products at reasonable prices. Well-packaged products. Fast delivery.

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Françoise F.

Published on 30/01/2025 à 06h34 following a purchase from 19/01/2025

Delicious products, fast and careful shipping.

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Jean Jacques L.

Published on 29/01/2025 à 22h21 following a purchase from 19/01/2025

Complete satisfaction. Fast delivery.

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paul D.

Published on 29/01/2025 à 09h05 following a purchase from 18/01/2025

Perfect.

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Stéphane L.

Published on 28/01/2025 à 21h26 following a purchase from 18/01/2025

I am very satisfied with my purchase. I benefited from a January promotion with free shipping. The package arrived in impeccable condition and very quickly. We just had to taste this so-called 'best cheese in the world'. It lives up to its promises and delighted all our guests. The only concern is that it melted like snow because it is so tasty! We will reorder very soon, that's for sure!

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jeannine I.

Published on 28/01/2025 à 09h56 following a purchase from 17/01/2025

This cheese is really excellent, as are all the other cheeses I have tasted, which were really very good, and the cherry jam is not too sweet and really has a cherry flavor, which is not the case with other jams. Moreover, we were delivered quickly with ice packs, which helped keep the cheese in very good condition.

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Carole L.

Published on 28/01/2025 à 07h57 following a purchase from 17/01/2025

Easy navigation on the site. Quick delivery. Very satisfied as always... Quality products and deliciously good. I love your cheese, especially the old reserve, it melts in the mouth. Exquisite. Thank you very much.

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