Customer reviews of Maison Agour

9,4 /10

Based on 1 977 published reviews

5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 1 and 5 stars

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Acheteur vérifié

Published on 10/10/2023 à 13h33 following a purchase from 29/09/2023

A house with good products! Constant quality, numerous awards regarding quality, an address to keep handy

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Acheteur vérifié

Published on 05/10/2023 à 17h54 following a purchase from 24/09/2023

Excellent cheese, a bit expensive. Very fast delivery, good presentation and excellent service

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Acheteur vérifié

Published on 05/10/2023 à 15h44 following a purchase from 25/09/2023

Great ease of navigation and ordering. The staff is very good advice and always available and pleasant. As for the products: very high quality with top-notch delivery service. A real pleasure to order and savor.

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Acheteur vérifié

Published on 05/10/2023 à 13h11 following a purchase from 25/09/2023

superb

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Acheteur vérifié

Published on 30/09/2023 à 08h50 following a purchase from 17/09/2023

Excellent products. Particularly careful service, environmentally friendly, attentive. Delivery time respected. I highly and warmly recommend. If you have the opportunity to visit their cheese factory during the summer holidays, do not hesitate...

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Acheteur vérifié

Published on 29/09/2023 à 12h58 following a purchase from 19/09/2023

Quick response and delivery, and excellent products

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Acheteur vérifié

Published on 27/09/2023 à 10h32 following a purchase from 03/09/2023

Fast and careful service. Very good quality and delicious cheese. The proof is that it brought joy to the whole family since there is almost none left.

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Acheteur vérifié

Published on 26/09/2023 à 17h16 following a purchase from 06/09/2023

A cheese that truly deserves its title of 'best cheese in the world'. An unparalleled delight. A shopping and tasting experience that encourages me to order again and recommend AGOUR.

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Acheteur vérifié

Published on 25/09/2023 à 15h12 following a purchase from 15/09/2023

Good soft and subtle sheep's cheese

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Acheteur vérifié

Published on 24/09/2023 à 16h53 following a purchase from 13/09/2023

Nothing to complain about, everything went well for the packaging and delivery within the announced deadlines

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Acheteur vérifié

Published on 24/09/2023 à 16h47 following a purchase from 14/09/2023

Perfect shipping, quality products, to recommend

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Acheteur vérifié

Published on 23/09/2023 à 17h03 following a purchase from 13/09/2023

Great! Very friendly sellers! Extremely careful packaging, perfect!!

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Acheteur vérifié

Published on 23/09/2023 à 16h36 following a purchase from 13/09/2023

The cheeses are delicious as well as the ham. The delivery arrived quickly!

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Acheteur vérifié

Published on 23/09/2023 à 14h27 following a purchase from 13/09/2023

Very fast delivery, the products are very well packaged! The cheeses, cow, sheep, mixed and the 'blue sheep cheese', a wonder! Not to forget the ham!

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Acheteur vérifié

Published on 17/09/2023 à 14h16 following a purchase from 06/09/2023

Always as good, quality product, never disappointed

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Acheteur vérifié

Published on 14/09/2023 à 19h32 following a purchase from 01/09/2023

Very satisfied with the online order, well-packaged product and quality transport. We visited the cheese factory this summer where we were able to taste and buy the products on site. Quality products.

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Acheteur vérifié

Published on 14/09/2023 à 14h36 following a purchase from 03/09/2023

Always perfect, it's a pleasure to have companies like Agour that respect their products and their customers.

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Acheteur vérifié

Published on 14/09/2023 à 13h42 following a purchase from 04/09/2023

Always perfect both in product quality and service. Milechker

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Acheteur vérifié

Published on 14/09/2023 à 13h21 following a purchase from 02/09/2023

Super quality products. User-friendly website and delivery without problems even abroad.

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Acheteur vérifié

Published on 13/09/2023 à 20h52 following a purchase from 24/08/2023

Easy navigation, just one problem I had chosen a relay point and they wanted to deliver to my home

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Acheteur vérifié

Published on 12/09/2023 à 08h50 following a purchase from 01/09/2023

Excellent product, fast delivery and seriousness.

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Acheteur vérifié

Published on 11/09/2023 à 16h38 following a purchase from 01/09/2023

Product always meets my expectations. Perfect packaging and fast delivery

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Acheteur vérifié

Published on 09/09/2023 à 13h13 following a purchase from 30/08/2023

Perfect delivery, too bad not to have a response to the emails sent to return the box with the aluminum packaging and the cooling packs

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Acheteur vérifié

Published on 09/09/2023 à 13h05 following a purchase from 30/08/2023

Excellent service, fast delivery. Very good packaging. And the cheese is excellent. I will buy again. Thank you very much. Goodbye. Txema

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Acheteur vérifié

Published on 08/09/2023 à 17h19 following a purchase from 19/08/2023

It's better for your cheese

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Acheteur vérifié

Published on 05/09/2023 à 13h30 following a purchase from 26/08/2023

Excellent products and very professional company. Informed advice, charming welcome. Don't change anything, everything is perfect.

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Acheteur vérifié

Published on 03/09/2023 à 17h36 following a purchase from 24/08/2023

Perfect Chrono Fresh appointment, perfect cheese. Nothing to say

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Acheteur vérifié

Published on 01/09/2023 à 14h42 following a purchase from 20/08/2023

The orders I placed are very good

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Acheteur vérifié

Published on 31/08/2023 à 17h45 following a purchase from 21/08/2023

Very serious company, good quality-price compromise. To recommend to lovers of very good cheeses and charcuterie.

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Acheteur vérifié

Published on 27/08/2023 à 14h52 following a purchase from 17/08/2023

Excellent cheeses. Excellent customer service

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Acheteur vérifié

Published on 26/08/2023 à 15h38 following a purchase from 16/08/2023

As always, excellent products, never disappointed. I highly recommend these products.

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Acheteur vérifié

Published on 25/08/2023 à 11h09 following a purchase from 13/08/2023

The order was prepared and sent with care and speed. The cheese is excellent

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Acheteur vérifié

Published on 23/08/2023 à 18h06 following a purchase from 13/08/2023

Very clear and easy to consult site, easy order and perfect and refrigerated delivery within the announced times. As for the 21-month aged ham, it is excellent, a certainty, I will return for a new order of this ham, as well as for other products.

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Acheteur vérifié

Published on 21/08/2023 à 10h07 following a purchase from 10/08/2023

Impeccable reception despite my absence, very good packaging to keep freshness. And as for the product, excellent, nothing to compare with the vacuum-sealed ones from our region of Picardy. I recommend

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Acheteur vérifié

Published on 19/08/2023 à 10h05 following a purchase from 30/07/2023

Very good to taste

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Acheteur vérifié

Published on 18/08/2023 à 17h09 following a purchase from 29/07/2023

Always as efficient in all areas: quality, price, deadlines

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Acheteur vérifié

Published on 18/08/2023 à 16h58 following a purchase from 08/08/2023

Total satisfaction with the order by a very very friendly person. The products are very good, I will certainly buy again. I recommend

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Acheteur vérifié

Published on 18/08/2023 à 11h50 following a purchase from 06/08/2023

The ham is really excellent! The delivery was quick, in packaging ensuring the perfect preservation of the products. It was my first order and I will quickly dive back in. 5 well-deserved stars.

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Acheteur vérifié

Published on 17/08/2023 à 15h24 following a purchase from 28/07/2023

Very easy navigation on the site. Easy order. Fast delivery and top quality products. The Espelette pepper paste is a wonder, thank you.

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Acheteur vérifié

Published on 17/08/2023 à 10h39 following a purchase from 27/07/2023

The delivery times are not respected even though there is an important payment option for delivery fees for delivery within 48 hours, but this is not the case in reality. So very, very disappointed...

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Response from Maison Agour Published on 17/08/2023

Indeed, we ensure delivery within 24/48 hours from the shipment of the package, and we clearly specify this in the presentation text of each carrier. Depending on the period or the selected products, the order preparation time may be a bit longer than usual. Nevertheless, we strive to always ship orders as quickly as possible. We understand that the delay was not suitable for you, but we reacted very quickly once you expressed your dissatisfaction.