Customer reviews of Maison Agour

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 977 published reviews
5 1 638 83% 4 193 10% 3 65 3% 2 32 2% 1 49 2%

Summary of reviews

Maison Agour consistently receives praise for the quality and flavor of its cheeses and pâtés, with many mentions of excellent, flavorful products and well-packaged items that stay cold during transit. Customers highlight careful packaging, vacuum sealing, and cool packs that keep products in good condition, along with fast and reliable delivery when timing is right. The store earns positive notes for responsive service and smooth order handling, including quick replacements and helpful support in case of issues. Overall, the experience is described as dependable, with repeatedly strong product quality and secure, effective packaging that preserves freshness during delivery.

Reviews 1 and 5 stars

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F
Frédérick B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Perfect and excellent cheese
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Philippe C.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very well received
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COLUSSI B.
Rating: 5 out of 5
following a purchase from 13/12/2025
Super order but delivery too long for my taste!
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Didier L.
Rating: 5 out of 5
following a purchase from 26/11/2025
Excellent products, authentic, (relatively) competitive.
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JEAN PIERRE G.
Rating: 5 out of 5
following a purchase from 12/12/2025
A product of excellence, a delight...!!. Highly recommended.
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Erwan S.
Rating: 5 out of 5
following a purchase from 13/12/2025
Excellent cheese. Honored on our Christmas table. Thank you
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hassan K.
Rating: 5 out of 5
following a purchase from 13/12/2025
Excellent cheeses
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thierry M.
Rating: 5 out of 5
following a purchase from 13/12/2025
Very good but small problem is that it melted very quickly
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HENRI D.
Rating: 5 out of 5
following a purchase from 10/12/2025
Satisfied
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Jean B.
Rating: 5 out of 5
following a purchase from 12/12/2025
Not disappointed with the delivery
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Talib B.
Rating: 5 out of 5
following a purchase from 10/12/2025
very satisfying :) !!
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Herve D.
Rating: 1 out of 5
following a purchase from 11/12/2025
Hello, nothing against you, just the delivery which was a nightmare. They told me I was delivered when I was not, after several calls to the delivery company who could not find my package. I received it after 1 week. Anyway, your product is good.
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Response from Maison Agour
Mr. Duverlie,

Thank you for your message, and we are delighted to know that you appreciated our product.

However, we are sincerely sorry for the difficulties encountered with the delivery: contradictory information, repeated calls, package lost, then received after a week... We completely understand that this must have been a real nightmare.

Even though the carrier manages the delivery directly, we remain at your side to resolve this type of situation. In the future, do not hesitate to contact our customer service at the slightest issue: [email protected]

We are available and responsive for all issues related to your order.

Best regards,

Maison Agour Etxea
D
Didier M.
Rating: 5 out of 5
following a purchase from 12/12/2025
Very good products
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PASCAL M.
Rating: 5 out of 5
following a purchase from 10/12/2025
Everything is perfect. Packaging, delivery time, quality products. Top.
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PLAZER P.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very good cheese, delivered quickly.
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Valerie S.
Rating: 5 out of 5
following a purchase from 10/12/2025
Everything was perfect: - online store - delivery time - quality and flavor of the products I will recommend, and I invite those who read this to order. Happy holidays
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Joseph Z.
Rating: 5 out of 5
following a purchase from 10/12/2025
Delicious cheese always of good quality
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colette R.
Rating: 5 out of 5
following a purchase from 09/12/2025
5 stars for the excellent cheese, but zero for the carrier CPD, it harms you, you should change.
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Philippe G.
Rating: 1 out of 5
following a purchase from 08/12/2025
Your carrier DPD is an obvious hindrance to the development of your online sales, if I were you I would try another one that will deliver your orders on time! In any case, I will not order from you again as long as DPD is the one delivering.
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D
Dominique F.
Rating: 5 out of 5
following a purchase from 10/12/2025
Fast delivery, perfect packaging, excellent products
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Anne M.
Rating: 5 out of 5
following a purchase from 09/12/2025
Excellent cheese, thank you
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Philippe D.
Rating: 5 out of 5
following a purchase from 08/12/2025
Fast delivery and very good products. Never disappointed.
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MARIE-CHRISTINE P.
Rating: 5 out of 5
following a purchase from 08/12/2025
Excellent cheeses. Without hesitation, I would recommend.
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Lucien G.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very good
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Rabah T.
Rating: 1 out of 5
following a purchase from 10/12/2025
Terrible, I am still waiting for my refund for my cooler, you never respond
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Claude C.
Rating: 5 out of 5
following a purchase from 10/12/2025
Hello, Product selection, Ease of ordering, quality of follow-up, quality of packaging, short deadlines and quality of products (blue sheep cheese, organic sheep cheese, chorizo, etc. ...) Great products Thank you
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Dominique C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Perfect customer service, high quality cheese, I recommend it one hundred percent
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Anne laure H.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very good
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Garance D.
Rating: 1 out of 5
following a purchase from 07/12/2025
nothing to report shipment / tasting / perfect. I recommend and I will order again. "Lescinqsources.com" Garance Denaux
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Pascal S.
Rating: 5 out of 5
following a purchase from 07/12/2025
Serious house!
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D
Darré F.
Rating: 5 out of 5
following a purchase from 01/12/2025
Impeccable I recommend this online store
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David N.
Rating: 5 out of 5
following a purchase from 08/12/2025
A great initiative for an exceptional cheese
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DUFORESTEL L.
Rating: 5 out of 5
following a purchase from 03/12/2025
Everything was perfect
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Fabienne M.
Rating: 5 out of 5
following a purchase from 08/12/2025
perfect!
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Raul S.
Rating: 5 out of 5
following a purchase from 07/12/2025
Good product and good service
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Jean Louis R.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very good cheese. Vacuum packed, well packaged. All positive. I recommend it to my friends.
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liliane O.
Rating: 5 out of 5
following a purchase from 07/12/2025
Satisfied with the product, the delivery time and conditions.
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PAUL G.
Rating: 5 out of 5
following a purchase from 05/12/2025
Always satisfied and your cheese is always so good, happy end of year celebrations
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Jean Luc L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Excellent very respectable house
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C
cecile L.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect
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